Customer service was nice

They should not charge for parking, This should be included with the price of staying in

Location was great for my purpose of stay Staff was courteous, in spite of several malfunction in the room , they tried their best to help At the end they could not fix anything , so offered 2 days of complimentary breakfast

there were complaints expressed to the front office staff, which did not get fixed to my satisfaction In room telephone did not work throughout the trip pressure in the showers was very low coffee machine was working inconsistently The fact that you had to pay for parking for a room guests , with a amount of $40, thats too steep, so we chose to park on the street.

The staff were exceptionally friendly and helpful, and the bed was easily the most comfortable we encountered in our two week trip through the US. The location (between two stops on the E line) and an easy walk to all the museums at Expo Park was a big plus as well.

The road noise -even from the 7th floor- was louder than expected. They need to improve (or install) double glazing. One thing of note: If you are on the taller side (I'm 6'4") be careful when approaching the window. The curtain pelmet sets up an optical illusion. It appears to be flush with the window top when approaching it, rather than set back a foot and half into the room. The lighting and room dressing give no visual clues that there is a surface much closer than it looks -until you crack your head on it. You'd think I would have picked it up after the 5th time, but the optical illusion is very convincing. If you're tall, you may also find that the shower nozzle is a little low for your liking. Because of the raised bath, the nozzle was around about chest height on me.

All of staff members were really nice and the room was very clean. It also came with complimentary toiletries like a razor and a dental kit among other things which was immensely appreciated during our family’s spontaneous trip. None of the hotels we’ve visited recently have had any of these things available so it was very nice to see. The bed was extremely comfortable and the parking garage was easy to navigate and nicely accommodated our large SUV. We didn’t have a need to order room service, but their menu had really great options. We will definitely be staying here again

The room was impeccably clean. Complimentary coffee and water bottles in the room.

There is a security deposit not mentioned on the listing. Parking was extra.

It was close to the convention center and it wasn't in the middle of all the ruckus of downtown LA. It was a straight drive to the convention center. The room on the first floor next to the pool was nice. Beds are small but they tell you the size of the beds. Felt clean.

Not much. The car was parked in a garage which is great felt safe. It is just a separate building so it was a ways to your car. If you didn't pull your car around to the front to unpack or pack it up, it would be difficult. We had a baby with us so we had to bring the car around. But it worked out.

I liked everything about my stay. USC Hotel was chosen because it was near the location I was visiting. I am familiar with the area but it had been 20 plus years since my last visit. I was within walking distance of where I needed or wanted to be or I had the option to jump on the Metro Bus to get me there quicker. I felt safe...

I didn't like the selections from the Marketside and that it wasn't advertised. The only reason I knew it was there because I am familiar with the service.

We arrived late in the evening, with two small kids. The staff was kind and got us in our room quickly. We were able to order room service. It was fast, reasonably priced and tasty! The room was clean and we could see the Endeavor’s rocket boosters from our window! Seeing the Endeavor before it went off display was our purpose for the visit. We felt safe parking our car and walking from the hotel to the museum. All in all, it was probably one of my best hotel experiences.

The water in the shower fluctuated in temp and pressure. It was manageable, but hard to get baths the right temp for the kids.

We were in town for a concert and arrived to the hotel a bit early to see if we could drop off bags but Edwin at front desk was extremely helpful and gave us an early check in despite them being super busy. He was professional, efficient, and made us feel welcome. We appreciate him and all of the staff's hard work that made our stay what it was. Our room was great and we had a great time at the property. Highly recommended and definitely looking forward to staying here again.

Really enjoyed our stay. I was very surprised at how nice the hotel was, considering it's in a very busy area of LA, more like a small boutique hotel than a big city hotel. Staff was great. Especially the security guard Alan. He helped us with directions, provided an iPhone charger to my son to use and even helped arrange to get some things we left in the room by mistake given to my son at USC. We look forward to coming back soon. Oh, and the breakfast buffet on Sunday was excellent as well.