Very friendly staff, easy to check in. Very clean, ibis standards. No car park, but really close (6min walk) from an extremely central car park called Indigo which is not bookable, but it’s easy to find a spot overnight.

A bit dodgy location at night, but still about 6 minutes walk from the old town which is beautiful. Wouldn’t recommend the location for girls alone that want to go out at night though. Annoying that the double bed is actually 2 beds joined together, but it’s like this in loads of hotels unfortunately.

The male receptionist was an exceptional professional, one of a kind indeed. Very helpful, intelligent and attentive. Female receptionists didn't speak English well. The breakfast is up to 13 EUR, and is not suitable for gluten-free options. The mattress is very convenient. The conditioner was making the room unnecessarily cold, and a guest couldn't switch it off by yourself, but you may ask a receptionist, and he helped us with that. The room is cosy and convenient, clean bathroom (shower). For me it was absolutely quiet, the friend complained she heard some trams or trains but it was not critical. SUPER convenient location!!!

Slow elevator/lift, which is not important at all.

Location, location, LOCATION. Fabulous location - short walk to Petit France tourist area and hotel surrounded by bars and restaurants. Easy walk to Cathedrale. I would stay again based on this. Easy walk from train station. Rooms were standard Ibis. Small and very little shelf or wardrobe space but adequate for 1 person. It was expensive for what it was but Strasbourg is expensive and staying at Kehl or Port du Rhin is almost same price and very boring (have tried that before) Just pay the money. You will be glad you did.

Nothing - I knew Ibis was very basic and expected a simple room. It was fine with excellent heating and hot water.

Breakfast is good enough. Cleaning of the rooms is satisfactory. The staff at reception is very polite and helpful. They do their best.

The only thing that I did not like about the hotel is the rudeness of the young lady at the breakfast area. She behaved extremely rude and harshly. We were afraid of even asking for a piece of bread when it was unavailable. Every thing made her upset and angry for some reason that we did not know about.

It was air conditioned and clean. The breakfast was good.

The laundry service failed. One receptionist seemed to know nothing about it. The next one did and we handed it in before the time required. On returning we were given back output dirty laundry and were told that we had handed it in too late. This was not true. Staff were less than helpful with this matter.

The hotel location is very good selected, near a Tram station and not far from the SNCF station. The Cathédrale is also within walking range.

Probably because of the tram station, at night there are plenty of men gathering in the street and looks like selling "something". Always feel not good passing that area

The staff were super friendly and helpful and gave us a lot of good recommendations and advice on what to see in the city. Breakfast was delicious and worth the price. They have parking on site which was a little tight but convenient.

Bathroom is a little old, we believe there wasn't proper ventilation in ours, also there aren't many amenities in the rooms such as tissues, conditioner, shower caps etc. The beds are narrow but comfortable but takes a little getting used to.

Basic hotel room, great price and excellent location. I loved the flexibility of the staff. The breakfast is GREAT, I recommend having it at the hotel, instead of going out to some café.

You could feel on the room that this is a cheaper hotel option. I didn't mind, because it was super clean.

Staff were really friendly and helpful, always willing to help and multilingual too. Location was perfect for visiting Pont du Neuf and Barrage Vauban and also located in Petite France so nearby nice restaurants and all of the buildings with the old facades.

Breakfast was a little pricey for what it was (somewhere around 11 Euros - the buffet selection was Coffees/Teas, juice, rolls, cold cuts, cheeses, cereals, pastries, boiled eggs, crepes) but the pastries were delicious. I'd say you could get a better one at a nearby cafe for a similar price but it didn't bother us too much, and the breakfast staff were super helpful and friendly too.

With IBIS you know what you’re going to get. This was a perfectly adequate hotel and great value for money

I felt a little uncomfortable as a single traveller walking back to the hotel at night. And the bed was quite uncomfortable with only a thin mattress.