We loved everything about this hotel. Location is a 10. Close enough to main part of town but just far enough for peace and quiet. Our river view room was the nicest place we stayed in our two weeks in Vietnam. Large window and balcony with views of the colorful boats parading along the river all day and night. Really large bathroom also. The staff were all so lovely and kind and helpful. Aimee was so sweet to us. In a way I felt like she was looking after us. The rooftop pool and bar were just as beautiful as the photos. The size of this boutique hotel was perfect. Oh and the free bikes were so great.

We loved everything about the property. Perfect stay.

Location is great -- really close to the key parts of town, and lovely having breakfast on the river. Service is excellent -- from lending us bikes to finding a power adapter when we needed it, everything was made easy and staff were excellent. There's also a great guide in the room with tips on what to do, how to get there etc, and an unexpected free sunset cruise, which was lovely.

- shower had quite low water pressure, which was frustrating (nice and hot though!) - rooms open onto the road, which is great for feeling in the thick of it, but you can hear some noise from the road in the mornings.

This is our second trip to Luang Prabang and The Belle Rive. It is a beautiful hotel with charming and comfortable rooms facing the Mekong River. They have a lovely terraced restaurant across the street where you have breakfast, It also serves food and drinks throughout the day and evening. The hotel have added a new area for relaxing below the restaurant. This features loungers and shaded areas where you can relax and chill. The staff are excellent and extremely helpful if you need anything booked or arranged such as excursions, taxis etc. The hotel offers a daily sunset cruise for free and when we went it was just our family on the boat! We love this hotel and highly recommend it.

It is a busy area as many of the riverboat cruises leave from this location and along this particular road. We noticed that is has become much busier since we visited this city several years ago. There are also some noisy Karaoke boats cruising up and down the river which does detract from the peacefulness. This is a great shame and we were surprised that it is allowed so early in the day. It's a definite negative but nothing to do with the hotel itself.

the front desk, Somphone was very helpful and kind in arranging all our activities with the hotel - like the caves and waterfall which was WAY cheaper than booking.com. Somphone recommended we do the 2 hr private boat ride to the cave vs the 1 hr van ride and wow, doesn’t even quite hit the mark. the cruise itself was a excursion all on its own. we saw fish farm, people washing their clothes in the river and the natural beauty of both mountains sandwiched us as we went down the river was the best experience. the other excursion Somphone arranged was to the waterfalls-when you get to the fall, there is 542 steps leading to the top of the waterfall was well worth it and zip lining was an added bonus. the hotel itself is really nice. we stayed in coconut 3 which is a 2 bedroom suite with a balcony overlooking the mekong river. we enjoyed luang prabang so much we decided to stay 1 more night but unfortunately the room we were in was already booked but Somphone took care of us again and set us up in the 2 story room overlooking the mekong river as well. and it also had a terrace balcony. both rooms, as long as it had the view of the mekong river is breathtaking.

there were vans and vans of chinese tourist that were dropped off in the morning and at night and when this happened- they were extremely LOUD, and when i say LOUD, they were YELLING and showed lack of respect for the people around them. It would have been nice for someone to teach them a little etiquette and let them know to keep their voices down. but none-the-less, the hotel with its view of the mekong river on your terrace made us book another night

The place looks just like the pictures posted, near almost all the activities one would wish to do in Luang Prabang. The staff are professional, warm and very helpful especially Sompo and Khai at reception. They organized most of my tours and had good rates and recommendations. The place is near the lane where Alms are given so it’s convenient, got a complimentary sunset cruise on day 1 with a glass of wine. The mini bar drinks are also complimentary and my room was huge with a sitting area with different fruit bowls. Most comfortable bed and pillow. Would stay here again if I visited Luang

Nothing, everything was great.

Great location overlooking the Mekong River and only a few minutes walk to the main street in Luang Prabang. We had a balcony room (Tamarind 1), it was so lovely to be able to sit and watch the street and river life action. Breakfast is at their restaurant which is directly over the road and right on the Mekong, great breakfast menu and the staff were always ready and waiting to take our order. Every day the glass water bottles that were supplied were refilled, cutting down on plastic bottles, such a great environmental initiative! Would definitely stay again 😊

Hard to fault really but one thing is that the room didn’t get super dark even with all the blinds and shutters closed. Wasn’t really a problem for us, we still slept well, but would have preferred more of a block out situation.

breakfast terrace was great, room was spacious with good air conditioning. They were able to arrange a great boat excursion to waterfalls.

Don't take city tour through them. It is too expensive for what you get. The hotel was gracious and discounted some of the cost. Nevertheless, for Laos a half day tour that ended up only 3 hours should have been much less. Ultimately, it was our fault for agreeing to this. The hotel handled our concerns well. Also if taking river boats, realize that folks with limited mobility may feel uncomfortable going down and boarding the boat as the path is not all paved and we once had a harrowing departure that damaged my knee.

Large rooms in a rustic style. Mosquito nets provided. Free mini-bar. Free e-bikes and bicycles. Great breakfast with superb views over the Mekong. Staff are very kind and attentive, and helpful with organising scooter rental and tour booking etc. Highly recommended and looking forward to returning.

Water pressure not amazing and shower was not draining properly - but considering the location this is somewhat expected in all properties and not a big deal.

The staff was both very professional, but also seemed liked they were having the best time ever. This just makes it so easy to feel comfortable, safe and overall in very good hands. Upon arrival, I was immediately offered a complimentary boat ride, bicylce and the option to rent a scooter. I loved everything; the breakfast was insanely good and I even got a bag of self-made cookies from the team.

That's NOT on the hotel: but the chinese karaoke boats on the Mekong river can be a bit intense on the ears.

The room was big with a separate entrance beautiful building right across from the Mekong river. The staff were great to set up tours, very friendly, helped whenever needed. The location is close to everything and river access is great. Nice separate sitting area and a free well stocked mini bar. The restaurant staff were also terrific knowledgeable and friendly.

Would like to have a little writing pad or paper. It was provided when asking but I really rely on the scrap paper when I travel. It would have been nice to have had a pool but the location makes that impossible. No TV a nice change some may not like their approach.