- Location is nice, close to shoplots including pharmacy - Lots of parking (need to pay by municipal) - Looks new hence really pretty - Upgraded room as per reviews that the cheaper rooms are to small to pray, worth it - Comfy bed and pillows - Strong water flow - Staff welcoming

- Stayed 2 nights; 1 night got disturbed with sound of staff from nearby restaurant cleaning up dishes during closing at the alley behind the hotel, including hearing clear of their conversation! Closed toilet window and still can hear them. Second day, got woken up early by really loud renovation noises! It was if reno was done in our room! - No elevator so bear in mind for elderlies / big luggages / small families - I dont like your iron haha. Also iron is shared

Everything was perfect . The bedroom look so clean and neat .Im really love it to stay at there♥ So comfortable and can sleep without any disturbance 👏🏻 Best ♥ Really recommended👍🏻

Nothing

The property is well-maintained, clean, and offers a comfortable stay. The location is perfect, with many shops and restaurants nearby. The staff is friendly and always ready to assist.

The parking area could be more spacious. Noise from the nearby street can be heard at night. Limited variety in the room service menu.

Location was good, clean, can see the facilities are still new. Quite luxury.

The ironing facility was worst. Got 2 irons and i tried both but burned my clothes. I set at the lowest level but still stick onto my clothes. The crumple didn't get better. I'm very picky about ironing so this spoilt my mood.

Very recommended stay as the environment is cozy, clean and comfortable. There’s lobby at the next shop lot, nearby come with C-Mart for our convenient in buying stuffs and foods. Hotel staff is very friendly and good location that easy to find parking.

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Please maintain the cleanliness because it is the most important factor for me, especially the toilet. I can confirmed that everything is clean at Urban Inn Padang Serai. This is my second stay here....bravo!!

No elevetor. But its okay

- good location-near to serai mall - easy access to restaurant and coffee shop - friendly staff, easy checkin checkout - easy parking - cleanliness of the room. overall is great.

- room size is small for the price. - no laundry bag provided

Clean, comfortable and got parking. Staff friendly.

Room too small to put luggage. no lift. When I was staying there, nearby got car playing loud music. Fortunately, they left around 10.30pm.

Like 5 stars hotel

None

amazing location and very very peaceful

There was no lift, i think you guys should really consider a lift for the old people who cant go upstairs.