The room was spacious which could fit another bed. The toiletries included toothbrushes cum tooth paste besides the usual shower and shampoo bottles. Surprising the TV had quite a number of channels (both TV programmes and radio). The internet connection to send messages on Whatsapp was strong from the lobby, the room until the 4th floor. Very useful for whose who want to stay connected.

I was on the 1st floor and could hear the event happening on the 4th floor. There were good TV channels but the internet kept buffering so that spoiled the enjoyment.

Big spacious family room. Clean and comfortable to stay in. Easy to get parking lot in-front of hotel. Easy access to eateries and supermarket.

Breakfast very simple menu, limited choices. Rooms are not sound proof, quite noisy especially with karaoke on going till midnight during weekends. Not enough clothes hangers, has only 4 clothes hangers in the family room.

Location is at the centre of Serian. Very near to Lepapa Supermarket, just few meters away from the hotel (in front of the hotel). The room is quite spacious, I love this bcs I can move around the room freely. Food for breakfast was quite okay although the choices are limited.

Everything is just fine, except for I hope the staff can stop staring/looking at guest eating their food for breakfast. I feel quite uncomfortable since I love to enjoy a quiet morning while having breakfast.

Lots of improvement since last time I here, the room clean and the facilities is good. There is a Hypermarket, restaurant, and self-service dobby within walking distance. I totally love it. Thank you

Not enough mirror in the bedroom. The only mirror is in the toilet (for two single bedroom)

Very convenient location, nearby to many eateries and convenient stores. Many parking lots. Spacious room, clean facility and friendly reception staff.

Hanging clothes outside the wardrobe. Wardrobe doesn’t have rails to hang clothes and lack of multiple panels in the wardrobe to keep things tidily.

The location & its surroundings. Supermarket, shops & food courts are downstairs, in walking distances.

There were no extra wall outlets behind the TV, where I thought I could use to plug in my android stick power adapter.

The room is spacious & considerably clean. Free parking in the front of the hotel. Strategic location with food court & supermarket within walking distance.

Breakfast was limited & kinda disappointing. The room is not very soundproofing, can hear some noises outside the room. Didn’t provide toothbrushes & toothpaste.

The room was very spacious and perfect for a big group. The bed was also comfortable. Great view from outside too.

I didn't like the transparent toilet door. No office table to do work, the space provided was the built-in counter/shelf, not enough for the occupants.

Great location, available parking space, got a lot of shops nearby, free breakfast, late check out time til 1.30pm, nice view inside the hotel and inside the room, got lift, comfortable pillows & blanket, big room, no deposit during check in time.

The bed is hard, not comfortable. Some of the staffs are not friendly..lake of smiles & no warm greets. No extra bed service. The staffs are not helping when we had breakfast.

For a night it’s a good stop over Staff were very friendly

My room backed onto the bin for the hotel couldn’t smell them but 5am throwing out the waste it made a racket Woke myself up