The food at the restaurant on site is excellent and the wait staff very attentive. We had several breakfasts and a dinner and all guests loved the food. We clapped for the chef at our evening meal it was so good. This is a great location with easy walking distance to Centro and the park. Rooms are very nice and beds are very comfortable. The grounds are immaculate and staff pleasant. Google translator came in handy to communicate with office staff when checking in with my large group.

One guest room was missing light bulbs in the high ceiling. Housekeeping didn't replace the little shampoo bottles so I ran out of shampoo at the end of our week long stay.

It was a very old hotel, didn't have all of the creature comforts of modern places. It was very clean, great staff, fantastic little restaurant within the walls. It was like stepping back into time, very relaxing. Everything a person would want to do is within walking distance. The price was great too!!

Some parts of the property are worn down, I wouldn't say that I disliked that because it is a wonderful place. It would be really nice if someday it could be restored to its former glory of several years past.

Great location. Loved the room design and how it is kept in the original style. Great views and loved looking onto the park from the patio.

WIFI did not work. Some items need attention in the room like light bulbs changed, new shower head needed and other minor items. Was some trash left on the patio. I think the best thing the owners could do is to make available more pictures of each room. Our room was an exceptional design using the influences of India and that should be highlighted. Featuring each room differently, or the more exceptional rooms, could make this place stand out versus so many others. Truly is an exceptional place.

The service was wonderful, everyone was so warm and friendly. The restaurant on site was great. We loved our room, the location of the hotel was super convenient to get to the middle of town. Lots of character. Would definitely stay here again.

The only thing, on our last night we were trying to sleep and the staff were blasting music while cleaning up and it was so loud it woke us up. But as soon as I came out to tell them it was too loud they turned it down. It was a Friday night and it only happened that once. Otherwise things were great

Loved the size of the room and the location. We had the villa, so we had a huge bedroom, pantry and sit out.

The restaurant was not open and we reached at 10pm and couldn’t find anything close by open. Also the next day the restaurant only opened at 1pm.

Beautiful old traditional look, spacious room, the bed was a little too hard, however, the staff really gave their best to make it more comfortable 🥰

Only the bed, everything else very nice and charming 🥰

Room was big, decoration of the room was incredible. It felt like staying at someone's place and not a hotel. We were able to walk to restaurants and bars.

the bathroom was not comfy, hot water took too long and water pressure was weak. Curtains did not block the light so you wake up early in the morning and there is a lamp just outside the room. Is not the best resting experience

fantastic location! Beautiful gardens. near park. nesting egrets in the trees.

staff helpful when requested, but sometimes didn’t anticipate routine needs, such as soap and shampoo, hand towels, or blanket.

Location and gardens. Architecture of the buildings. Staff and housekeeping! Quiet but short walk to the center.

Lovely garden setting with partial views of the city and close to Benito Juarez Park

No wifi working during my 6-day stay. No explanation offered. The property is beautiful but of older construction that needs superficial maintenance.