beautiful historic villa with lovely shaded courtyards and amazing views.

at the top of hill and then lots of stairs. we were ok with it but would be difficult for those with poor mobility. only one or two staff spoke English. no real welcome and little information provided about basics like breakfast, activities, etc. seemed short staffed. basically minimal interaction with staff. I think we were only guests too. saw no one else. got an email early on if I wanted anything special for my bday. when I replied I got no response and then later messaged again, still no response. also would’ve loved to know more about history of building.

The property is extremely unique. Very old Spanish colonial and solid stone everywhere. If you want authenticity and beauty through design and architecture, this is thebplace for you. And the location and view are really exceptional. Haven't even mentioned the staff, who were fantastic.

This is not a negative, but customers should be aware that San Miguel is built on a hill, which means there are some streets that are quite steep. Also, you are in Mexico, and not everyone speaks English. So you shouldn't expect that! Communication with staff was always possible with a translation app.

I was hesitant to book this hotel at the time due to limited reviews, but am so glad that I did. Honestly, one of the most beautiful and well maintained places we've ever stayed at. The staff was so accommodating, allowing us to check in early, serving amazing breakfasts and made us feel like we were welcomed guests. You have your entire run of the this place, as there are multiple seating areas, many with views of the city, as well as a small pool. We booked a room with a small balcony, and it was perfect for us. The rooms feel ancient, but have modern amenities and are very comfortable. This place is also perfectly located just outside the core of the city, so it's a little quieter and really only a 5 min walk to the busiest parts of town. Highly recommended.

Nothing.

Beautiful, charming hotel in a great location. Just two blocks to the big cathedral! We had low expectations because of the price and the photos. When we got there we were stunned. It was SO AMAZING!!! The staff were perfect. Armando helped us a lot and made us feel safe. Daniela was a great server and the cook prepared us the best breakfasts we had in Mexico. This hotel is a fantastic value. In front of my room was an outside area with a view of the city and the churches. The place was small and friendly. I recommend they get a professional photographer to take photos that do the place justice. It's much more beautiful than what you see.

Mosquitos in the room. But the other places we stayed at that had a lot of plants had the same issue.

It is a beautiful hotel, with little nooks and quiet places to sit whilst looking out at San Miguel. Very lush and extrem;ely well designed in terms of rooms. I would highly recommend it in terms of the comfort and romantic feel to the hotel. The staff were lovely and extremely helpful, and we had a lovely cooked breakfast each morning, and a complementary bottle of wine in the room which was also a nice touch. The shampoo and conditioner were eco friendly bars, and worked wonderfully. It is a straight walk down the hill into the center of town, the only thing to note is that you have a fairly steep walk up a hill from town, but for those not able to do this walk home there is a steady flow of taxis.

This is the best hotel I’ve ever stayed at by far. This was actually my second visit and the service is above and beyond anything I’ve ever experienced anywhere. We actually had an elopement ceremony here and the staff helped make everything perfect and so easy for us and we are forever grateful. There is no place I would ever recommend more in San Miguel it is the most beautiful property and the staff are the most lovely people. Thank you so much

There is not a single negative everything is perfect

The room, facilities, and view were absolutely stunning - There are so many decks and garden spaces that each room basically has its own huge deck. Breakfast was generous and excellent. It is a short walk to the town center or city market. Although it is a bit more expensive, it was absolutely worth the extra for an unforgettable stay!

We stayed in the room with the patio overlooking San Miguel and the view was so beautiful—one of the best views we had of the city. The property itself is also STUNNING. The photos definitely don’t do it justice. We loved just being at the hotel. The staff was kind and helpful. Don’t pass up an opportunity to stay here! It’s one of the most beautiful hotels I’ve stayed.

The property was absolutely gorgeous. It was a delight to stay in a beautifully restored colonial house that was exquisitely styled. The care and attention to detail was consistent throughout. We stayed in the room with the 2 angels above the comfortable bed and had the best sleep since being in Mexico.

We had a little bit of trouble with communication but it all worked out.

Breakfast was wonderful. We sat out in court yard and all the stone and lush plants around was beautiful. Breakfast was very tasty and great value.

Nothing really. Maybe if I would have chosen a room with city view. But our room was great as it offered direct street access. It made exploring the city easy.