The hotel was central for that part of Puerto Vallarta. Not mt favourite area but fine for a few days. Good restaurants are found on adjacent streets plus many places for great massages. The roof top pool was what drew me to the place. It was lovely. Small but warm.

The whole hotel was populated with long term stays. They seem to "own the place". Short term stays were told by others where sit and what not to do in pool area. They were so territorial with the space it was not right or comfortable. One resident did apologize on behalf of rest when i brought it to their attention.

Room was clean. Bed comfortable. The roof top pool is small but nice.

There was no fridge in the room and they didn't provide bottled water. It was ok to stay for 1 or 2 nights but I wouldn't stay longer.

The outside tables, where we enjoyed breakfasts and early evening gatherings was clean, cool, and helped us enjoy our family vacation. I was with my mother and aunt, both seniors. They found the hotel very easy to move around in and liked that we were near bus lines to move to other parts of the city. A definite plus value for us, recommend to others for vacation. Pool was very refreshing, only issue was that the lower level pool was closed.

Pool closure and housekeeping was short staffed because of a death in the family of some workers so they weren't able to clean everyday. They made up for it with a generous discount for our next trip. A trip we are already planning!

Lovely fountain in the entry courtyard, trickling water so nice to hear. Nice facility. Staff very accomodating and extremely nice. Huge bed and very good quality sheets. Nice area on 4th floor has pool and is the location for continental breakfast. Location convenient to airport, not on beach but is near the beach, but not the primo beach for PV, is a bit away from the active nightlife area of the "romantic zone".

I would not call the room "dirty" but cleanliness was just average. The shower handles need a good shot of mildew killer behind the plate and the toilet paper holder had a substantial layer of dust. No water in room and no pitcher available to fill at water purification dispenser. No ice in freezer "dispenser" both days I was there. And the TV in my room did not work and when pointed out to staff, they were unable to fix it. They did allow me to watch news in the "common room", but I really missed having my TV in my own room at bedtime.

The pool area, the big room, the elevator. Having a frdge was great.

The water was always off it seemed. On a very busy street, a little intimidating to cross, really had to watch the locals & move when they did. There were lights but they didn't make a whole lots of sense. The couch was very uncomfortable to sit on as it was plastic, we put our beach towels and a sheet on them in order to sit on them.

We had a comfort stayed.! The beds are very comfy, ac worked well and kept the room cool and cozy. The hotel staff are amazing, i chatted with Jorge, Alejandro Jose, Manuel and even the security guard, they all made me feel safe and welcome. They provided lots of important information about the different beaches and “must go “ places. We visited Conchas Chinas, very rocky and kind of aggressive waves. Good for pics and a relaxing time but not to swim. Garza Blanca Beach and Esmeralda Beach are Beautiful!! Because there are not waves there, these are definitely my favorite beaches to spend the entire day and swim. Easy to get there by uber, I only paid about 6 dls from the hotel. There is no restaurant in the hotel. No breakfast offered, however there are many places to eat near by, 2 to 3 blocks walking. The hotel location is great to access to the South or North side of PV, either by bus and pay 10 pesos or by uber and pay a little more. Coffee shop next to the hotel, however it would be perfect if the hotel had coffee in the room!

No coffee in the room. Beach nearby is not pretty.

The roof top pool is a very nice addition to the stay.

Our room has windows to the street. It was extremely noisy. No difference if window was closed or not.

The hotel is very clean, simple, nicely decorated with a modest amount of decorations. A rooftop pool and lounge area is a bonus which makes the hotel extra. The staff Manuel and Alex were super friendly and helpful. Proximity to the beach is great, just remember to stay on the right side of the pier with the hut. I will certainly stay at this hotel again - the value cannot be beat.

Really have to dig for this one, but you could note that a couple of the closet doors had a little asthetic damage, but totally nothing worth complaining about. Oh in an ideal world the room safe could have been big enough to fit a laptop.

All the space on the room. You will be able to feel that your not at a simple room. Everything was on the right place.

We stay more than 2 nights. And we have contact with all the personal. Some of them wasn’t that kind. They should know that it’s very important make it feel all the clients on a nice environment.

Beautiful and peaceful rooftop and pool area, great community feel from other guests and very kind, helpful staff. The 1 bedroom room was enormous.

I would not call the couch I slept on a "futon bed" as it was described online. The room was very stuffy because there were no windows to open except for the big sliding glass door that faced a very busy and loud street