Nice details, lots of space and stuff in the room. Have all the needed equipment and even laundry on the first floor. They changed a little for the dog but they have zone to walk and in front also a great area with trees.

It would be great to have one bed bigger. Not

the bed is very comfortable and balcony was great for breakfast and our dog. the staff were also pleasant

we wish the kitchen was more equipped and had a sink instead of using the bathroom sink to wash dishes but we did know this before booking. we still enjoyed our stay!

Overall good and really professional service

You need to bring cash for a small Insurance they give it back to you but you need to be aware of that

location

is really close to everywhere

It was a very good and affordable place.

Walls were a little thin, no big deal

The location is fantastic. The bed was incredibly comfortable and the stuff were fantastic and everything was very clean. Close to fantastic restaurants and amenities. Appreciated the coffee maker in the room.

As it was very cold in Queretaro we stayed, the room was very chilly. There was no hot water initially, but that was fixed quickly and we were able to warm up with a hot shower. There was no lighting at night in the outdoor common area so it’s a little bit challenging to see if your older 🫣. Finally, the soundproofing is not the best so you will hear people in the hallways. This is a budget accommodation so it’s fair. It’s pretty bare bones, for example, you’re not going to have bedside lights or too much furniture in the room.

Broken elevators

We liked the location

The parking pen didn't open when we arrived,, even though I sent the plates ahead of time. We decided to book a larger room compared to the previous one (on Dec 2022), we paid higher rate, but room was slightly different from the pictures, it didn't have enough ventilation, it was very hot, the closet was too small. When checking out, we had trouble with the receptionist, then I called the number indicated on the booking confirmation to comment on what happened. The attention and treatment was different because we booked by Booking. We're not going back

I enjoyed the location it seemed safe, a very nice area. There’s also a bakery shop by the front entrance that makes fresh bread everyday.

To start off I didn’t like that the hotel asked for a cash deposit which was 500 pesos which I didn’t have any cash yet as I had just landed. I didn’t like that my room was dirty the floors were dirty, there was no big mirror to get ready and do makeup. The showers were dirty and the shower pressure was terrible. I didn’t like that the hotel asked for 10 pesos every time I needed toilet paper. I would not recommend and would not stay here again.

The building is very complicated, very noisy, hot and they don't have air conditioning. They advertise a kitchen and it consists of a mini fridge and and a microwave. Staff is rude, and not accommodating.

The room was misrepresented as a two bedroom and it was an efficiency with three double beds that they claim it sleeps 6. They do not disclose that they have a policy of no alcohol allowed on the premises. We had purchased $150 USD of wine to have with our dinners and the front desk refused to give us the key unless we disposed of it, so we had to give it away to our Uber driver.