The ambiance and location were great! It was within walking distance to a variety of restaurants and many places of interest.

Due to the location of our our room it was slightly noisy at night . The large inner courtyard made for greater potential for mosquitoes in the room.

A unique experience at a low price. You feel like you stepped back in time. A lovely historic hotel built in 1901 in a prime location just one block from the main plaza. Be aware, all rooms are on the second and third floors and there is no elevator. If you have physical limitations with stairs, this hotel is not for you. However, the porter will take your luggage to your room. Our third-floor room had a comfortable king-size bed, high ceilings, and two windows with sliding doors opening to small balconies. The room was conditioned by a quiet and effective mini split. Small TV with only Spanish channels. Our room was a good size, but the toilet and shower section was tight. Wooden period furniture and trim. There are plenty of places to sit on each floor to admire the antiques. Maid service available by request. The lobby is not air conditioned. The lobby center is an open atrium that gets wet when it rains. It’s dry around the sides and antiques are on display. If you are not staying here, it’s worth just walking through the lobby (open to the public). There is a Starbucks and an ice cream shop flanking the lobby entrance. Lots of good restaurants are just steps away. You will hear road noise, but it didn’t bother us. The staff were helpful when needed and they were able to book our excursions with the pickup at the hotel. Here are some of the amenities this hotel does not have: No pool, fitness center, business center, bar-restaurant, room service, in-room coffee, electronic key card lock, Big TV with English language station, etc. We didn't have a car, they offer parking, but it's two blocks away. We spent a week there and thoroughly enjoyed the non-resort.

This hotel is amazing from historical perspective and the experience was very good. It was built in 1901, and still in very good condition. The room was big with king sise bed. Small bathroom. AC. two big windows. Antique design with classic furniture. Small TV and small bar fridge. From the window we saw the HIDALGO PARK at historical downtown . The location is perfect to enjoy the old city (just half block from the beautiful cathedral and central park).

1. No elevator. We climbed to the 3rd floor where our room was located. I saw the bellboy helping with luggage anyway. 2. Extremely hot in Merida during our stay in May 2024, the AC was only for the rooms, not for common areas. 3. No breakfast offered. But swveral options ariund the hotel, staring with Starbucks, who is located at the entrance. 4. No pool available. Very desirable because the horrible 45 to 50C temperatures in Merida in May 2024. 5. Bathroom was super small, apparently added to the room to keep private full service. Sink was outside the bathroom.

Located pretty much right in the center of the town, the hotel is a stunning old building with loads of character and with beautifully furnished and decorated common areas. There is also a handy Starbucks just off the lobby (which is not owned by the hotel itself and also gets very busy). My room was spacious and bright and had a little balcony with a lovely view of the square it faces. The bathroom was smallish with a large step up to it but the shower was big. The room had a fridge and a safe deposit box which were unexpected. The reception staff were all very professional and helpful and spoke good English. I thought the value for money was excellent.

One drawback with such an old building and it being in the tropics is the upkeep, so while the cleaning of the room was very acceptable there was some mold on the lower bathroom tiles and some of the lovely floor tiles in the bedroom were loose and wobbled. Also one day the water barely got warm although the next day it was better. A free bottle of water in the room would have been welcome and a nice touch.

Classic, authentic Grand Hotel with everything what is needed for a nice stay in Merida. If you don´t expect completely renovated rooms and showers, you will be rewarded by a charming experience of what a night in a Grand Hotel was like. Parking for free in a patio close buy, directly in the city center. We enjoyed our excellent stay, muchas gracias!

Some little and carefully handled renovation works on the facade and in the bathrooms for instance would help to preserve this unique hotel for the next 100 years. Keep in mind that the hotel does not offer breakfast service but there are plenty cafés and foodplaces within 5 min walking range - all good.

We stayed in this Hotel 27 years ago and wanted to return. We still think that this hotel still has its charm even though it's a little run down and needs some TLC. The location is great and the staff was very friendly. There is a Starbucks inside the hotel so the WIFI connection is very good when you take the Starbucks signal.

The Hotel overall needs a little TLC but can have so much potential with a facelift.

Beautiful architecture smelled great incredible marble staircase it is like going back in time old world elegance. Rooms were clean and beds were very comfortable facilities clean up to date. Staff were very friendly and very helpful. There is a Starbucks on the ground floor and an ice cream parlor. Perfect. You are right in the heart of yhe city restaurants and shopping are within a walk. Sightseeing and churches are also walkable.

Nothing really

This place is an architectural gem! From the moment you enter, you can feel the entire history within its walls. The staff is very friendly, especially Santos, the gentleman who takes your luggage up to your room. The room has high ceilings and good air conditioning. It has everything you need for an excellent stay. The bed is very comfortable. Great location, just one block from the central park.

The parking lot is a few streets away, and the hotel does not have a bay for leaving luggage. This makes it a bit difficult to access with luggage.

Location is great, this hotel has a nice cosy elegant old style. Beautiful antiques display, nicely appointed rooms and incredibly quiet considering that it is right on a main downtown street!

I changed the reservation from my first choice of king size bed (a bit cheaper) to this room with 2 double beds that supposedly featured a "sofa" for being a bit larger. There were a couple of chairs on either side of the TV cabinet but certainly no sofa to curl up on, my only disappointment really...

We were greeted on arrival with 5 star service. We are very familiar with Merida and this is the most historic hotel in Merida. The architecture, the furnishings, the ambiance, location and staff make this THE place to stay in Merida. We are 27 year veterans of visiting Merida and I had always promised myself We we’re going to stay here. Tour guides of the city bring groups here to tour the lobby and and tell of this 1901 hotels history. A fact is that Fidel Castro stayed here many years ago while visiting Merida. We were here 3 nights this trip, all a great experience. Enjoy this place.

Absolutely nothing