Beautiful riad, the sunrise on the rooftop shouldn't be missed. The staff are very welcoming, helpful, and eager to ensure you have a wonderful stay. They helped with my day trip booking which wasn't through them and assisted me in contacting those operators via WhatsApp. The breakfast was so filling and plentiful that we could never finish and they often brought us peppermint tea when we were resting/lounging. Highly recommended. They are near a taxi hub and in walking distance of many good local restaurants.

House dinner and hamam/massages had to be booked with some notice and I never got around to trying either. I wish I had booked the massage, but I was always busy and did not have enough time.

A lovely little Riad, but it's Imad and Ali who make this place what it is! They were fantastic, readily available, excellent advice, asking about our day, always ensuring we had everything we needed - couldn't have asked for better people on site. Imad's introduction was so helpful, and prepared us for our first time in Marrakech, his directions and what he pointed out on the map were super easy to follow. The breakfast each morning was tasty, and we only had dinner once but it was our best meal in Marrakech. The room was fine, tastefully decorated in Moroccan style, tidied each day, clean. Rooftop area is nice to sit out on during the day, peaceful as well. The service of this place is what makes it a 10, not the facilities. We found it to be a great location as nothing was too far to walk to, 20 mins tops, and an easy gate nearby the Riad (2 mins) to access transport.

We stayed in the Green room, which was a lovely room but on the ground floor next to the dining area. Although it was never that noisy, if you wanted a super early night this would be difficult. The same if you wanted a sleep in as you could hear all the goings on. Just bring ear plugs :)

The property was perfect! Less than 5 minutes walk to the Bab and easily accessible. The staff were fantastic. From pickup to when it was time to leave. When we had to go for different activities before breakfast was served, we always got a packed breakfast. The was an endless supply of Moroccan tea. We even got a map of Marrakesh highlighting all the tourist attractions in case we wanted to walk around. I would rate the property a solid 10/10

Everything was perfect!

Imad, the manager on duty was wonderful, sweet and so helpful. Breakfast was just right, the location was convenient and the room was very nice.

My daughter and I have just spent 3 nights in this lovely Riad. Our hosts Imad and Ali are absolutely fantastic, they simply cannot do enough for you. They are very kind, thoughtful human beings. The room was excellent, it was comfortable and clean with a large bathroom. Also contained a small fridge, very useful. A lovely breakfast is served every morning in the beautiful tiled patio by a delightful young lady, sorry we didn't get her name. It is a good 15 minutes walk to the edge of the souk area but along the way you get to see the real thing, not just the tourist area, which we appreciated. It's also easy to get a taxi from just outside the Medina wall. Would definitely recommend using the airport pick up service offered.

The service was the best I ever experienced in a hotel ! All of the staff was extremely nice and helpful. The room was clean and the bed was comfy. The breakfast was just excellent : you can expect some traditional bread, jam, PB, cream cheese, fresh orange juice, yogurt, delicious mint tea and/or coffee every mornings and we had the pleasure to taste either traditional cake, crepe and msemen depending on the day. We ate there one night and it was the best tajin we ate in Marrakech ! A great traditional moroccan mint tea was available at all time ! I would recommend you to order it on the roof in the evening and pairing it with traditional pastries bought in the Medina, it was just perfect ! If you need anything, the staff is the true cherry on top !

Maybe a bit noisy, but that is extremely common in the Medina, expect a call for prayer at times like 4:30 in the morning... It woke us up the first night but it's nothing earplugs can't fix. I would like to precise that it is absolutely not something to do with the riad, I think you would hear it anywhere in the city !

The hospitality was on the highest level, we got a shuttle from the airport and were met by the owner, offered some tea and refreshments. The hosts Ali and Farid were very kind and helpful, explaining how to navigate around Marrakesh, giving useful tips and even escorted us to the tour pick up point early in the morning. The room was nice and clean, breakfast was served beautifully but limited choice of food. You can get the breakfast to go early in the morning. Terrace is amazing.

More variety for the breakfast, vegetables, salads, cheese or ham.

Rarely I’ve encountered such an amazing, kind, polite, friendly, helpful, welcoming and efficient staff. Thank you again for making our holiday so easy and unforgettable. The Riad is stunning with a cosy rooftop where you can relax surrounded by a beautiful landscape. The rooms are clean and tidy, refreshed every day with respect to your schedule for the day. Also, breakfast and services provided are great too. You are about 20 minutes walking from Jemaa El-Fnaa, in a perfect location for activities/tours pick-up and we never felt uncomfortable in the area. Super recommended!

Leaving.

The hospitality of the staff at Riad Losra was brilliant, they couldn’t do enough for you, yet allowed you space too. They were very knowledgable about their city, providing advise where needed. The rooms and the decor throughout the riad was very stylish, with a lovely roof terrace to relax during sunny moments. It’s a very picturesque place.

The only 2 things that reduced my star rating was the shower- which was cold a few times we used it. I don’t think that can be helped and would be similar in other Riads, and the fact we were next to the breakfast area, and the door had some gaps which meant we could hear outside and they could probably hear us. It made it feel less private. The location was a short (5-10 minute) walk from the centre, but was through narrow streets which initially felt quite unsafe. As we (mother and daughter) learned to get to know the city we realised it was perfectly safe.

The two young men were super friendly and helpful and took good care of us. They gave us good recommendations for how to get to the most important spots, nearest grocery stores, atm, ... and they let us leave our baggage there a bit longer after check out. The location of the riad is good because you can park your car closely, just outside the medina walls. I am glad we didnt book a riad in the middle of the medina; it would have been a nightmare trying to get the luggage there. The walking distance from the riad to the souks and the main square was not too big. Also, after 2 weeks in morocco, finally we had a matress that is not super hard.

There is a safe in the room (which seems to be rare in morocco) but we didnt feel like it made sense to use it, since it was very small and not attached to the room. So if someone wanted to steal something they could just carry away the safe.