Very Central to the heart of the City yet was in a very quiet area. I liked the provision that there was no daily housekeeping unless you requested it as most days you appreciated a time in the afternoon where you could take a Siesta if you required it without interruption. Breakfast was very good. Staff were very pleasant and attentive.

The Shower head in my room, 362, could not be adjusted properly and the water flow could not be directed properly. I did not report it, which was my own fault. Apart from that I had no other difficulties

We loved the convenient location close to lots and lots of places that tourists may be interested in and like . The staff at the hotel's reception were welcoming ,friendly and helpful throughout our stay. The room was comfortable enough with all the necessities.It would be even better if our room had a view of the hotel's romantic ,cosy garden with magnificent flowers and tables and chairs that look like a movie scene. We enjoyed breakfast,it would be great if there were olives ,pancakes for breakfast.

The elevator was working a little slow.

A lovely hotel in a good location lovely staff and very welcoming. Close to trams and centre would defo stay here again

Our room toilet smelt of bad sewage which wasn’t very nice and lingered, towels were not replenished daily or rooms cleaned which was disappointing. I did request fresh towels but cleaners never showed up, However overall was a lovely hotel and would defo stay again just not in room 302 due to the smell my daughters room was great.

Excellent location, room was TINY, breakfast was ok but not exciting, staff (as always in Holland) very pleasant and helpful. Yes, I would certainly come again

The size of the room

The location is amazing, close to the center but quite place, at the same time all famous places are in walking distance or reachable by tram very quick. Breakfast was good, though choices don’t change and you have to eat the same meal every day, but quality is good.

Rooms are small, but nice and design is ok. A bit more lights would be good, the size of the room cant be change, but you can improve the lighting in the rooms. And check windows as it was difficult to close in our room. Otherwise we liked the hotel, especially the location.

Shower was instant, hot and easy to operate. Bed was comfy, slept very well every night, location is superb, staff friendly and helpful ,wifi connection is very useful and worked well, breakfast was tasty

One of the breakfast staff did snap / appear irritated me when I had to repeat a question which was disappointing although I think we both misunderstood each other, or a miscommunication, I didn't really understand her response so I had to repeat a question maybe due to a language barrier although no harm done overall. Overall everyone was very friendly

The location is very close to the Melkweg venue which is great if you are a person who likes going to concerts and its also one tram away from central and its easy to go everywhere from there.

it would be good to have an iron in the rooms and i wish the check in was on time but apart from that its ok.

Location and nice atmosphere

Narrow bedrooms

Ideally situated, get the 397 bus from airport, which stops at bottom of the road, leaving a 5 minute walk to hotel. Everything you need from a city centre hotel. Walkable distance to a lot of the attractions, or right on the main tram route.

Can't think of anything. Maybe a bit pricier than others, but the quality is worth it. 2 pillow but 1 not enough & 2 was too much, but that's personal choice

We love how the location is a walking distance to the vondel park and leidsplein. And very accessible transportation to the city center and airport.

So far i like the hotel but the restroom needed some fixing due to the clog waterline but other than that we had a good stay and restful night.