Uber central location in Raglan, within walking distance from downtown. The room was great, comfy beds, clean bathroom, nice decor and functional kitchen. We liked the outdoor BBQ, spa and free laundry machine.

The double bed is two single beds - not a big deal but you can feel the space. Downtown gets busy on certain nights, which is absolutely fair so you just get used to the noise from the bars. The design of the place is neat, with the building being spaced with the picnic tables and BBQ area at the center of the hotel. However, this means that you can easily see into other people’s rooms and hear noise (we were particularly concerned that our kids might bother other guests) but you just need to close your curtains and shut the patio door, which is relatively soundproof. It’s not a family hotel per se compared to a Holiday park for instance, but the kids liked the spacious BBQ area, the spa and the bunk beds :)

We considered ourselves very fortunate to get the last booking for the weekend. Everything was warm and comfortable, but when we returned in the evening we learned there was a problem with water heating. Staff worked on until we asked to stop the noise late at night. We were next door. They were most apologetic and obliged. We understood we wouldn't have hot water the next morning. We accepted that and had a cold shower while the other had a sponge bath. When we checked out, the staff offered a refund, which was well beyond our expectation and gladly accepted. I write about this not to complain but to illustrate the efforts of the motel staff to meet customer needs. Truly appreciated. We recommend Sunset Motel. Many, many thanks. We each had a wonderful sleep. A refuge from the storm. Verna

The cold shower was bearable. We chalked it up to experience

Location in the heart of town close to everything you need with small supermarket next door. Spa was good and used. BBQ area good even though didn't use, but would on a longer stay and especially in summer months. Will stay again

No contact with host/owner or reception. Check in all done by text instructions, very impersonal and therefore unable to gain hosts knowledge of area. TV and entertainment limited and extremely poor, even if you were able to cast to the TV would be acceptable from phone or laptop, but should have at least a few Sky sport and movie stations.

Quiet, warm, spacious unit, brilliantly lit by afternoon sun. Comfortable bed and chairs. Excellent lighting with switches conveniently placed. Free WiFi. A treat to have our dirty dishes removed daily and replaced with clean ones. (A service given because ours was a studio unit without a sink. More hygienic than having to use handbasin, as some other motels expect.) Easy access via glass sliding-door to clean paved courtyard with tables & chairs beneath large sun umbrellas. Friendly, efficient staff. Also, easy walking distance to all local amenities, including main street.

Nothing to complain about. It was perfect! We will stay again.

The Room was clean and tidy. Love the bed HUGE and comfortable (My partner is 6foot plus) we both had plenty of room). Shower was great aswell (As my partners so tall he enjoyed having the ability to stand straight to shower) didn't have to bend down to the shower head. The staff was great in accommodating our late check in. I had left some personal items behind and the staff were amazing in having my belongings return. Much Appreciated.

T.V system is abit out dated. Might be good to upgrade to some smart t.vs

So close to venue where friend’s birthday was being held. Upstairs unit so didn’t get noise from occupants above like our friends did in unit 15. Received a text informing room was ready before check-in time and key left inside room. Large shower and bathroom. Bed was really comfortable.

Light coming through clear glass window at top of door. Not the fault of motel, but unfortunately other visitors who started leaving from 6am, talking loudly and revving their motorbikes as leaving over the next 1.5 hours.

Awesome location, right in town with a little supermarket right next door. Super easy check in and check out. Good car parking. Room is all you need if you’re out and about enjoying Raglan and all it has too offer. Greta value for money.

Could do with a little spruce up in places and spa might need a clean but otherwise all good.

Easy, hassle-free check in with a text message and the room was clean upon arrival. Room met our expectations which made for a comfortable one night stay. Excellent location, walking distance to main centre. Friendly staff. Overall great value for money and would stay here again.

Located near the main road so can expect loud vehicles outside at times. Out of the property's control, but something to be aware of. Otherwise no major complaints.

Super central and walkable to everything. The room and bathroom, although dated, was immaculately clean. Large spacious rooms with balcony. Lovely staff. Great parking close to the rooms.

Twice staff came into our room without knocking. I understand they were there to clean/service but it's a bit stressful to think someone could just walk in when showering/getting dressed with no warning. Maybe an interior lock or do not disturb sign would help. Shower drains clogged so overflowed and flooded bathroom quickly.

Easy to book, good communication in the lead up to stay. Calming decor and 99% updated. Some nice basic cooking things, i.e., toaster, chopping board, electric fry pan, plates, cutlery, can opener. Heater was handy given it was winter when we stayed. I liked the bed but my husband made a comment about being uncomfortable.Spa was enjoyed by my husband.

Delay in figuring out how to work tv. Tiles were cold in the entry and bathroom. Non-slip socks or non-slip slippers would be handy.