Had a short but wonderful stay at Hotel One Abbotabad. Was given a very warm welcome by Kainaat aur her staff. Kainaat put the house keeping on toes to arrange the room in a very professional manner. Everything was Upto the wishes of my long travelled partner Rubina Malik. Room service was exceptional and the food was nice specially the breakfast which was served in room. Cannot forget the nice and professional behaviour of Mr Shehzad and his staff on duty who gave us a very hospitable send off. In short was an extremely enjoyable experience of stayed there.

Housekeeping did an excellent job in taking care of me and my guests. Especially ikramullah, the housekeeping manager; who went above and beyond in his duties and was available for all of my needs. Him and his staff had an excellent attitude and were the reason for my continuous stay. May Allah bless them all. Front desk manager Syed Hassan was also very helpful and  had a great attitude.

1- used tooth brushes and soap in sealed packing. I thought toothbrush is sealed so it should be new but when I opened and sniffed it, I could smell the toothpaste. I had to go buy my own from the store. Thats poor standard for a hotel that charges over 10000 rent. 2-Front desk staff was rude and not so helpful. Except syed hassan manager, the other 2 front desk agents didn't seem to care for my needs and had a rude attitude. The girl at the front desk needs more training on how to check in multiple rooms at once. It was hectic dealing with her. The other gentleman at FD was also rude and would ignore my requests. If not for the housekeeping and syed hassan manager I would have not continued my stay there.

I liked its location as it was a bit away from the main traffic jam. The staff was helpful and courteous.

I think that keeping wall to wall carpets clean in Abbottabad can be an issue. My suggestion is that putting quality tiles in the corridors and rooms will ease the pressure on your cleaning staff.

Clean rooms. Very friendly and hospitable staff. Good breakfast buffet. Room service was also very good. Complimentary tea and water is a good bonus as well. Hot water availability was appreciated as it was cold and raining during our visit.

There was construction going on due to which an elevator was not in use. But I guess it cannot be helped. Slight inconvenience but staff was helpful in getting around it.

Housekeeping did an excellent job in taking care of me and my guests. Especially ikramullah, the housekeeping manager; who went above and beyond in his duties and was available for all of my needs. Him and his staff had an excellent attitude and were the reason for my continuous stay. May Allah bless them all. Front desk manager Syed Hassan was also very helpful and  had a great attitude.

1- used tooth brushes and soap in sealed packing. I thought toothbrush is sealed so it should be new but when I opened and sniffed it, I could smell the toothpaste. I had to go buy my own from the store. Thats poor standard for a hotel that charges over 10000 rent. 2-Front desk staff was rude and not so helpful. Except syed hassan manager, the other 2 front desk agents didn't seem to care for my needs and had a rude attitude. The girl at the front desk needs more training on how to check in multiple rooms at once. It was hectic dealing with her. The other gentleman at FD was also rude and would ignore my requests. If not for the housekeeping and syed hassan manager I would have not continued my stay there.

Housekeeping did an excellent job in taking care of me and my guests. Especially ikramullah, the housekeeping manager; who went above and beyond in his duties and was available for all of my needs. Him and his staff had an excellent attitude and were the reason for my continuous stay. May Allah bless them all. Front desk manager Syed Hassan was also very helpful and had a great attitude.

1- used tooth brushes and soap in sealed packing. I thought toothbrush is sealed so it should be new but when I opened and sniffed it, I could smell the toothpaste. I had to go buy my own from the store. Thats poor standard for a hotel that charges over 10000 rent. 2-Front desk staff was rude and not so helpful. Except syed hassan manager, the other 2 front desk agents didn't seem to care for my needs and had a rude attitude. The girl at the front desk needs more training on how to check in multiple rooms at once. It was hectic dealing with her. The other gentleman at FD was also rude and would ignore my requests. If not for the housekeeping and syed hassan manager I would have not continued my stay there.

location was awesome and breakfast is so delicious highly recommended must visit once in Hotel One Abbottabad to feel the comfort and luxury. the guy who stand on front office he was very professional and well come very gently.

Ms. Kainat at the front desk was very courteous and helpful and I think deserves a special shout-out.

The food quality could've been better. The service delivery was a little slow for the first few hours of stay.

After a long, tiring day, this hotel provided a comfortable and pleasing environment that was much needed. The staff was very cooperative. Neat and clean hotel.

Breakfast needs some more improvement.

I liked absolutely everything about this hotel, the staff, the rooms, the facilities, the breakfast, and everything else was perfect