1. Located closed to the train station 2. Everything about the hotel is practical for travellers 3. The night shift staff on 20 Dec 2024 (Jorge and another gentleman who wears glasses) were very helpful despite having a large group of guests to check in. The gentleman with glasses gave me and another guest clear directions on where to obtain bus tickets and advised me on what time to leave the hotel and where to get snacks for my Machu Picchu climb - THANK YOU!

1. My room had a window facing the lift (which was open for ventilation) and I could hear other guests’ movements and conversations

We reserved a room with river view, but we arrived in the dark and left early the next morning in the dark, so it wasn't of value to us. It could have been nice. Figure out your time frame before you pay extra for a view room. Breakfast (included) begins at 5 am, which works perfectly if you are on the first busses to Machu Pichu. The restaurant next door Machu Pisco was very good. Close to train station and to the bus stop up to Machu Picchu

Had a great stay! Room was clean, bed was very comfortable, shower was nice.The view was beautiful!!! They kept my bag after I checked out for the day free of charge so I could enjoy the town without having to carry everything everywhere

I wish there was a screen on the window to keep the mosquitoes out. I would have loved to have slept with the window open to hear the water. It would have been nice to not be right across from the elevator, but it wasn't really that noisy so it wasn't too bad to be there

Very good hotel, right in front of where the train dropped us, the staff was very polite and helpful and the buffet had good selection of food. We liked the view of the river and don't have really negative things to say. We spent only a night there

We had a small bed for a couple and a baby and we had some issues with the key of the room but overall i recommend the hotel.

A great hotel with a great location in Machu Picchu Pueblo. It was a great experience. We were able to get a superior room with a very small price difference. Also, we had free tea at the reception. The room was perfect, with comfy beds and a great hot shower. Would definitively recommend.

The breakfast could be better.

Very nice location, close to the train stop, train departure as well as to the bus stop to Machu Picchu. All restaurants at less than 1 to 5 min walk. Good hotel to spend a night before going to Machu Pichu

The room was a bit to warm at night. No airco only a ceiling fan, and with mosquitoes and proximity of train track (literally at 2 meters from the room window), hence not possible to open the window.

The location is really good. A few minutes walk from the train as it is situated right on the train line. We reserved 2 rooms, one with a river view which was nice - no noise from the train at all. The other was facing the tracks on the 5th floor. Noise from the train could be heard, but not enough to interrupt sleep. Reception staff were very helpful as we needed to print off documents, use the computer, do laundry and store luggage - all our requests were handled well. It is a very short walk to both the train station as well as the departure point of the coaches to Machu Picchu.

The breakfast wasn't great at all (we ate at 7am). Cold scrambled eggs, lukewarm coffee and what tasted like watered-down fruit juice. The town however has an abundance of restaurants offering breakfast - so alternatives were easy to find.

Great location, just steep climb getting there however hotel staff member took us to the train station the next day with our luggage on a trolley, great service

Breakfast

The location is excellent. The breakfast is very good as well. They picked us up at the train station.

The pillow are not great. Need to apply mosquito repellent in the room. I have several mosquito bites. We only saw the repellent on the table in the morning

Clean, great location, views, and solid breakfast with lots of options. They offer great service. I forgot some medicine they placed in a fridge for me and was already heading back to Cusco. A staff member, Rocio, was able to get it to my hotel in Cusco the very next day!