Wonderful views and comfortable room. Basic but sufficient. Very ideally located just steps from bus as well as train station. Staff had breakfast ready at 5 am so ideal if you’re leaving on an earlier entry to MP

Bathroom was tiny

Surprised that upon disembarking the IncaRail Train we were picked up and greeted by Marisol and escorted us to the hotel which is a few minutes walk front the station. The hotel location was excellent, clean and comfortable. The breakfast was filling and available early for an early Machu Picchu hike. The town is quiet at night that you can actually retire for the night and get some Zzz's for the next morning (minus the very loud hotel guest few floors or directly above us ---the quietness/quiet time of the Pueblo May not have been obvious to him or his roommates maybe deaf that he had to yell when he converses). We were given extra hour or two for late checkout having a 2pm train ride. They have safe luggage storage service too. The Machu Picchu Pueblo overall is safe. The market is few feet distance and plenty of restaurants.

Nothing to note apart from the really noisy guest above us. (Nothing negative for the Hotel).

Perfectly-located hotel next door to the train station. Rooms were large, with cute balconies. The breakfast area was particularly lovely. Instead of being in the lobby, it was up on the top level with a view. The service also impressed me: they made a proactive offer to store our luggage. Pricing was good, and the overall decor/comfort/amenities struck me as equal if not better than hotels where I paid more in the same area.

No issues here. For those new to Aguas Calientes/Machu Picchu Pueblo, keep in mind that it's a small town with no vehicles. There are still plenty of restaurants and small shops to buy necessities for your hike or souvenirs.

I should imagine most people will only stay 1 night in this area so this Hotel is ideal. Located just outside the station - although they send a person to guide you through the market to the Hotel anyway. Overlooking the Bus queue for Machu Pichu so you can gauge how long it is! Nice breakfast so all good

Great location near train station (although it's an 5 minute uphill hike to town with most of the restaurant options). Hotel is beautiful with well maintained gardens. Rooms were very spacious and comfortable.

Just a minor comment - the bathrooms could use a little updating.

The hotel staff were very accommodating. They picked us up from the train station. The hotel was a 2 min walk from the train station and the bus stop.

It was right beside a school and it was quite noisy. One of the rooms also had a bad smell so we asked to switch rooms.

Excellent place, perfectly located in the town. Excellent helpful staff! We enjoyed our stay there and can highly recommend this hotel!

The speed of internet connection is slow, but I am guessing it is due to the city remote location.

Good location close to the station and market and just across the river from the Machu Picchu buses, Staff are very helpful, we were met off the train and shown to the hotel, it wasn’t expected but much appreciated.

Would totally recommend! The rooms are very nice and clean. The view and location is great too and the service was espectacular! The view while having breakfast was unforgettable.

Nothing i can think of

The staff is nice and very help full. The location is good, near to train station, bus station and market. The room is clear, the breakfast is good.We have seven people, 4 of them is senior, they love this hotel too. I will recommend this hotel to friends.