The staff is very accommodating and friendly. They make the guests feel very at home because of the warm reception and assistance they provided during our short stay in Baguio for the conference. The aesthetic design met my expectations about how a cozy hotel in Baguio should be. The food in the restaurant may not be that extravagant but sure the selection for the breakfast menu was well-planned and taken cared of. I would like to let my family experience the same when we go back someday for a staycation. Keep up the good management!:) My second visit last Dec. 5-8, 2024 had been more meaningful since I was able to share the same experience with my colleagues who were as happy as I am because of the homey ambience El Cielito provides to its clientele. The breakfast selection for the buffet is still as enjoyable as it was before. The staff is as accommodating and friendly as they were during my first visit especially Ms. Liberty and Ms. Gweneth who handled couple of misunderstandings with much patience and understanding. Thank you for making our stay in Baguio a very memorable one because of the unwavering care for us as your guests. With that I can say that I can never settle for anything less whenever I think of going to Baguio!:)

None in particular.

Free water refills from a common water dispenser. Good location. Tourist spots are walkable from here. The room is more spacious and modern than I expected.

There is only 1 elevator which was far from our room and the lobby so a bit of a hassle if you are entering from the lobby instead of the basement parking which is almost always full. I'm pregnant so there are times where I have a difficulty with stairs but I think it's just fine for abled people. There is also not much sound proofing so I can hear the other occupants in other rooms when I'm passing through the hallway not sure if our room is like that as well.

Great location! 3-5 minute walk to Upper Session Road. Free secure parking, too, for the entire duration of our stay. The Trancoville aircon buses also pass in front of the hotel so if you don’t want to drive your car around Baguio, you can just take a taxi or the Trancoville Bus for a quick trip to Session Road, Market, Burnham Park. The breakfast buffet offers a good selection of delicious dishes plus flowing coffee. We had a very pleasant stay. We will stay here again when we go to Baguio for our next trip.

None.

It was a comfortable, clean room in a good location that wasn't a long walk from banks, the main shopping center, bus depots, and the main strip - Session Road. The staff were very welcoming and delightful, and the buffet breakfast was a good variety and delicious.

The entrance is hard to find and the layout of the floors is odd. There is also a water dispenser per floor rather than providing drinkable water in your room.

We arrived 3am for our 2pm check in and the owner gave us a temporary room for free, what a great difference it made because we were able to sleep well and had lots of energy to do some sightseeing that same day. Food was excellent, simple dishes were made outstanding. Staff were exceptional. Front desk was commendable. Housekeeping went above and beyond. Inner patio was lovely, interiors and furniture classy and artistic.

Everything was perfect.

1. The Customer Service, security team average, but the front desk team is superb. 2. The place, a classic themed hotel, design leans from 70s to 90s, but is still well maintained and is refurbished. I like how classic the look is. 3. The Breakfast buffet, everything is delicious!!!

1. The shower needs to be calibrated, there may be struggles as the system might be hotel-wide, and any repairs or adjustments may affect all, but when you turn the temperature, its either freezing cold or hell. 2. The air-conditioning needs to be upgraded, the hotel should change to inverter to minimize costs.

Place was clean and staff were very helpful. Breakfast was amazing and slightly different each day. Location is great as close to the mall and about <15mins walk to the bus terminal which was handy.

Aircon stopped working after power went back on. Good thing fan was working.

Such a homey place right in the heart of Baguio where everything was so accessible. I loved the space and openness and was so pleased by how accommodating and kind the staff was. We would love to come back here with more of our family members. We will be highly recommending El Cielito to everyone we know.

Location wise! I would definitely suggest this to fam and friends. Breakfast Buffet was okay, except for some foods that were supposed to be warm but wasn't. Superb for location and the staff. Seriously, it needs a facelift.

Water pressure is not at its best, but, yeah, tolerable.

The staffs are super very friendly. Management was very considerate. We arrived at 330am and they were able to accommodate us for early check in as early as 530am. They allow us to stay in the main lobby and even offer us free coffee to warm ourselves. The breakfast buffet was awesome. They served a variety of dishes.