We recently celebrated our anniversary and Chinese New Year at this wonderful hotel, and it was truly an unforgettable experience. From the moment we arrived, we were greeted with exceptional service and hospitality. The staff were incredibly friendly and kind, making us feel welcomed and valued throughout our stay. Special mention must go to Sir Ivan and Sir Jens, who went above and beyond to ensure all our needs were met, adding a personal touch to our celebration. The ambiance of the hotel was delightful, creating a cozy and inviting atmosphere that added to the charm of our stay. Our room was comfortable and well-maintained, providing a perfect retreat after a day of festivities. The dining experience was a highlight, with sumptuous food that delighted our taste buds, and the surroundings were impeccably clean, contributing to a sense of ease and relaxation. Overall, we were thoroughly satisfied with our stay and would highly recommend this hotel to anyone seeking a memorable and enjoyable experience. We are grateful for the wonderful memories created during our time there and look forward to returning in the future.

None. All were great!

The location is very strategic and the hotel is new hence the facilities are in top notch condition. Its is also a plus that the beds are full sized. We are also pleased with the breakfast variety. The staff were great, shout out to Clyde for taking action on our discomfort. We overall like our stay and will likely stay again here in future. This is really good new hotel in Baguio.

The wifi is not good when you are assigned at room farther away from the elevator. They need to install hood quality repeaters. The hotel also needs to fix the phone system as calls from different guest goes to our in room phone. We were transferred to another room which was good however the new room had a weird scent compared to our first room. Our first room smelled really great! Looks like the new rooms had smell coming from sewer or bathroom.

I love everything in this hotel. Rooms are clean, comfortable and beds were super cozy. Buffet breakfast was really good and delicious! The buffet were plenty of choices. All hot and cold dishes were freshly prepared, beautifully presented and absolutely devine. Great staff and amazing service. The staff deserves five stars..they were so kind, helpful and they were absolutely lovely. Would definitely go back!

The hotel is properly maintained the staff are friendy

They only issue 1 keycard per room so if one of the occupant goes out without a keycard the elevator wont work., but if he or she take the key card with him the room electric power will be switched off leaving the renaining occupant without electricity.

It's new and very clean. Breakfast Buffet was very good. Staff very courteous and very helpful. The room has very nice veranda with a view.

My room hot shower was not working so I was allowed to access the shower in an empty room accross my room. The shower there was lukewarm .

Room and staffs were great. I love the breakfast buffet. Everyday, a different variety was served. Location is near the city and bus station..

I wished the bed request were approved, and a gym facility would be great. Heater is not working consistently.

This hotel is quite new. And so the room amenities are still in good condition. They also serve excellent breakfast, with many choices to choose from.

When you take a shower, you have to be very careful because the bath tub is so slippery.

The facilities are quite new and the price is competitive. The breakfast buffet is worth it. Good value for money.

Not enough sound proofing in the rooms. You could hear the people next door and across the hall talking. This rating would've been 10 if not for those.

The staff are very accommodating and helpful. Even their breakfast buffet is absolutely amazing. Best value for money.

One thing I didn't like, there's nothing on the TV. It doesn't have any channels or NetFlix watch on.

Staffs are accomodating and very wam. The place is near to the tourist spots. Buffet Breaksfast is amazing. Rooms are clean, we enjoyed our privacy

No signages going to the hotel. We almost got lost on our first day.