The location is great!

The only thing that I didn’t like was the sewage smell in the bathroom & the bath towels are old & stained. Also when I checked in, I checked the bed & there were some hairs on the pillow & bed, this was disgusting, so I reported it & this was sorted. I do hope that they really change the bed linens every after guest stay.

Great friendly service, close to the shops.

The room we first got smells really bad, and molds.in the toilet, staff was quick enough to move us into another room which was better l, however the toilet still smells and shower still could use a proper cleaning and still molds.

Nice spacious room and ensuite toilet, comfy large bed, pillows and duvet. Quite a large tv with preview channels. Fast wifi, and decent toiletries. Always a clean corridors, although bottled water is already supplied unlimited, there is a water refilling machine on every floor by the lift. The best thing i like on this hotel is their policy in room cleaning/change linen service. They only clean or change your linens upon guest request, which for me a positive approach to save and be green friendly...

Breakfast..a little bit more of a choices to cater different tourist...aside to adding more Filipino breakfast dishes, a choice of continental breakfast will do.

I like the location of this place as it's near EDSA and Greenhills Shopping Center but with less fuzz of noise outside. The room is also clean and very neat.

I guess I stayed there when it's off-peak season, so there's not a lot of guests that they seem to fail to take care of their pool. I had my kids enjoy their pool, and they said that the pool's floor is dirty with tissue left at the bottom. There's also a lot of mosquitoes, which is a sign that the place is not properly cleaned and maintained. Staff doesn't seem to like their work, so it's a miss or hit to find nice and customer-service oriented ones.

Large, spacious and super clean rooms including bathroom ensuite with beautiful modern decor and quality beddings. The Summit Provides guests with all of the conveniences of home such as a hairdryer, iron and ironing board, additional towels for the swimming pool, tea, coffee and creamer and comfortable slippers. It’s in an excellent location close to the Greenhills Mall, cafes, restaurants and transportation. The property may require you to call a taxi or Grab to get to the Mall however will only cost a few dollars. It provides free high speed internet and cable TV. The hotel staff were incredibly friendly, helpful and professional at all times. I didn’t want to leave this amazing hotel.

Not one thing

I like the room where we stayed especially with the view and accessibility within the Ortigas area. I also liked the elevator's location where you can jump into your floor room, parking, and reception (no need to switch elevator).

I wasn't told that there'd be an event during our stay because I was late for my event as I had to park far away from the hotel (Greenhills Mall). The room towels were also late causing more delays in my preparation.

I love the service that the staff provided. We were supposed to stay an hour after checkout because our event nearby extended for an hour and it was about 1/2 the price, but we were very thankful that the extra hour was complimentary. The room was big for its price and the bed was comfy. it has all the basic necessities a hotel has. I was also happy that there were water stations in every floor hence making it eco-friendly.

It has just a weird smell coming from the comfort room, but it was tolerable. I hope this could be addressed.

I booked in this hotel for my wedding the next day, I love how the front desk accomodate all my request about the rooms. I love the view in our room and they still tried their best to help me with my wedding cake even if doesn't fit in their fridge. We ate dinner in this hotel and I must say we love the food. Amenities are good. Also, it's near to Greenhills which I love because it's easier access in shopping last minute

The only thing is that I left my luggage cover and I know it's in the cabinet but they told me they didn't see it but it's okay, I will still recommend this place.

It was a great location...close to Greenhills Mall, restaurants, Foot Zone etc. The hotel offered a good value. The staff was friendly and the waiters were attentive.

The breakfast was good but it only covered one person out of a 2-person/couple registration. It may be better to increase the cost of the room to factor in the 2nd person's breakfast. The staff was friendly but a bit slow, especially when we requested for a room change.

The buffet breakfast was good. There weren't a lot of choices but that's fine for the price. Also, the room was really clean and smelled great. The bed was so comfy and there was an iron and iron board in the room. The bathroom was spacious enough, and the hot shower worked well.

The elevator is not airconditioned so it's really hot when you enter coming from the room and hallways.