Unusually spacious rooms, soundproofed, very well equipped (all kitchen appliances needed, real coffee and coffee making equipment instead of the usual Nescafe), great shower, and all super clean. The staff was very helpful without being overbearing. Car access and parking onsite were easy and the elevator helped with our large luggage.

Everything was more than perfect except for one thing: The bed was very squeaky so every time one of us moved, the other woke up. Could perhaps use an upgrade.

I spent two weeks here and was very happy. Nothing is too much trouble for the staff, and it was great to have someone available 24/7. The location is excellent, about 20 minutes walk from the centre of town (but watch out for the mad cyclists on the pavements - a problem everywhere in Poland) and nice to be away from the crowds. It is worth paying a bit more to have a view of the river. Bed very comfortable. Amazing hole-in-the-wall ice-cream place close by, as well as a delicatessen and a couple of good cafés. Bikes can be rented from a place on the corner. I would definitely stay here again.

Hairdryer hopeless and combined shampoo-conditioner-bodywash will leave your hair a matted mess. You can buy conditioner at the pharmacy on the corner (the local supermarkets didn't stock any). Blackout blinds not very effective.

We stayed for 3 nights and then went off to a family wedding in the mountains and then returned for 2 more nights in the 2 bed apartment on the 1st floor. The property was very clean, comfortable, spacious and accessible for our 83 year old mother. The added bonus was a washing machine as all our luggage got covered in some kind of oil from being in the hold of the plane! All the staff we met were lovely, friendly and helpful. The location was perfect for us and had a lovely view of the river. Local supermarket and bakery on the door step was also very useful. We will not hesitate to return to this property.

When we returned with our car hire, parking was a little tight on the surrounding streets and we hadn't pre booked the hotel parking but it was only for a few hours until it was collected so no real hassle.

We appreciated this spotlessly clean apartment, particularly the kitchen facilities (special mention for the induction plate, the dish washer and absolute top prize for the coffee machine) and the bathroom, which featured a very good shower (i.e. constant water temperature). The airco was also very much welcome since it was quite hot in Krakow when we were there. The view on the river was spectacular. Staff was friendly and always ready to help/answer questions, before our stay, upon arrival and during our couple of days there.

The bed was large but the mattress not particularly comfortable for us. Sofa bed in the living room was also (just) ok to sleep on. The need to insert one of the magnetic cards that also served to access the appartement in order to activate electricity meant that all electrical appliances were disconnected when we were not in the room-not ideal particularly for the fridge...

No fuss check in, very friendly staff, nice location. We didn't stay in Penthouse as it didn't give us the option for 3 people. We were on top floor, the view of the river was good, the windows overlooked Jubilat and the bridge 'Most Debnicki'. The area is about 10 minutes walk to main square and there's lots of small shops and little cafees around, so overall very convenient to stay there. There is an option to park the car in a secure location next door for an additional fee of 40PLN per day, which, considering how busy the area is, makes it a bargain.

Nothing to do with the property itself but the roadworks on the bridge made getting to and out of area by car very tricky, probably better to give up on the car completely if you plan to stay local.

We work in 5 star hotel in central London and service we received was absolutely exceptional. Arina, went above and beyond to accommodate an early check-in. I called the office the next day, line was busy shortly after received a phone call back, this little things make a huge difference. A huge apartment with all facilities you might need. Thank you for making it so smooth and easy.

I’m happy we couldn’t get late check out, again the team proven solution and we could keep our luggage throughout the day. I will definitely come back.

The apartment was great. Very clean and full of amenities, like toiletries etc. It is in a great location as I like to walk a lot. The staff are friendly and dealt with any questions promptly. Overall a lovely apartment.

The only two things I could say are that the bed was very noisy even just to sit on and the other is I would of liked two pillows but that’s just me.

- Apartment placement (15 mins walk to Wawel castle) - Responsive staff (they helped us with all our requests quickly, within 30 mins - amazing team 👍👏) - Good cleaning - Ability to stay with a dog - Cozy and roomy suit - Tea & grounded coffee in apartment - Salt, pepper and all basic dishes and cutlery you may need to cook something (that was very important because we stayed here over Easter, when everything was closed). The room we were given is different from the pictures on Booking, but it's not worse. There are attic windows in a bedroom, therefore it's very light and bright, but you could close the roller shatters (using the left switcher set!). Be careful, bc the switcher set on the right opens and closes both windows, that might be not what you're looking for on a rainy day 😂

The apartment itself is a bit worn, you may see some stains on the walls, but the quality of cleaning and staff service make up for it. Great place to stay, I recommend 👍

What a fantastic room. There were kitchen and bathroom amenities, and everything was provided for us (laundry tablets, dishwasher tablets, towels, toilet paper, a hair dryer, etc). The bathroom was cleaned up to a really good standard, and nothing was ever a trouble for the staff. The staff were lovely and very helpful.

We stayed in this hotel at least 6 times by now - no other comments are necessary. This is a great place to stay, very close to everything, with amazing rooms, big enough but very cute, equipped kitchen, spacy bathroom and own parking. Our dog enjoys morning and evening walks along the river. The staff is always very attentive and always provides all necessary support. Highly recommend this place to everyone travelling to Krakow!