The staff were very friendly & helpful. The room was amazing. We walked in to a large hallway off of which was a large bathroom with shower. The bedroom had 3 single beds, a side table between them, a desk with kettle, cups, glasses & tea/coffee. Also a large wardrobe. Beds were comfortable. The rooms are not modern but in keeping with being in a more historical area. Breakfast was included which consisted of cereals, fruit, yoghurt, assorted breads, cold salad type items, scrambled eggs, local frankfurter type sausages. Juice, tea & coffee. Kept us going for hours! The location was great for getting into the city centre with easy walking or trams. Unfortunately we didn’t realise that booking with Bolt (taxi service) meant couldn’t get hotel pickup due to being in a Green Zone. However, only had to walk a couple of minutes to be able to do this. Would definitely recommend & stay here again.

Excellent location for most things ie bars, lots and lots of restaurants, trams, Castle, Town Square and even the best Zapiekankiz (Toasted Baguette) night food market just around the corner. Very good hotel, keeping its original fabric, and values, giving us a view to what shaped Krakow. A lovely charming hotel to match its staff, very kind and efficient. Rooms were very clean and bedding was changed every day.The breakfast was excellent and plenty of it. Would defo return to Krakow and stay at The Regent again

Can’t really fault it, was great place and excellent value for money. Bit noisy outside come the weekend, but that’s what you would expect, never woke us up x

+ Great staff who speak perfect clear English and help us with any questions with happy and patience demeanor. + Fantastic housekeeping staff who not only fold the soiled clothes accidentally left in the bathroom and keep it neat on the bed. They never forget to tidy up where it is required. + Great breakfast with delicious pan cakes (with real banana slices) , rice like Pollo kind breakfast, both scrambled and boiled eggs, 3 choices of bread, fruits, salad, waffles etc etc.. Coffee machine never broke even once during our week stay. + water dispenser near front desk + right at the heart of Jewish Quarters, always buzzing with people. + 3 different tram stations easily accessible + The two ladies at the breakfast were very friendly and happy to help us with food details.

- as the rooms are a little antique and electric outlets are outdated. For example, there is no power socket at either side of bed (annoying for couples who both would like to charge their phones on the bed). No usb socket. - Uber taxis don't come near hotel as there are one ways and not every driver knows how to pickup from hotel. We had nightmare pickup to airport during our return journey. - air-conditioning could be stronger. But front desk was hospitable enough to provide a table fan which is much appreciated. - shower area is quite small and needs care when taking bath.

Location was excellent, was very clean and staff arranged transport to and from hotel to airport including a breakfast bag at 3am in the morning,! My hairdryer wasn't working but a quick trip down to reception and they brought another up to our room whist we were out exploring the area

No air-conditioning only a small fan ,the garden area was only open from 7am till 10pm meaning if you wanted a cigarette when coming back on an evening you had to stand outside on the pavement outside the hotel (but this is my only complaint and I am a female smoker )

The location of the hotel was brilliant for visiting Kraków. With the Royal Castle just a few minutes away, and then the rest of the city right beyond that. Being right in the Jewish quarter also meant there were all sorts of activities right outside the front door. Two tram lines again a few minutes away too. Breakfasts were really filling and a good selection for everyone. The staff were always very helpful, and the requested airport transfer was waiting for us in arrivals.

The noise was the only negative, the hotel did have a dated feel, but I did not see that as a negative. If you are a light sleeper, you are going to need ear plugs. Being right in a busy area, and many night activities, there is no getting away from all sorts of sounds through the night. Then you will hear the clean-up beginning in the streets in the morning. Not a huge issue for me, but my partner is a very light sleeper.

A return visit after 7 years! As previously our room was well equipped and spotless, well heated and plentiful hot water. Staff are courteous and efficient. Breakfast more than sufficient for a long day's sightseeing. The hotel is ideally situated where Kazimierz and the Jewish Quarter meet, with plentiful bars and places to eat. Next door is the Schindler's List Stairway, recommend Restaurant Starka for a quality meal with flowing flavoured vodkas!

No complaints about this reasonably priced hotel.

I recommend Regent Hotel as I was really satisfied. Its location is just perfect in the middle of the city, exactly what I was looking for. The Hotel Stuff assisted a lot upfront with a lot of questions we had ( I travelled with Family 11 people ) ..and they are dog friendly so I could brought my puppy with me. The price includes the breakfast which was also yummie.

The hotel had no parking, however they suggested where to park. Parking generally in Krakow is not too good, the parking places are crowded and not cheap.

Amazing location in the old Jewish Quarter, surrounded by restaurants, bars, and little shops. Beautiful walk to the square or the river. The rooms are spacious, cleaning staff great, breakfasts are solid Polish breakfast.

Aside from the man who often worked, the other front desk staff were awful. They couldn’t help with anything. The one who checked me in was so rude, I asked her what her problem was. The building next door is being rehabbed and some pounding could be heard in the morning.

Great location. Walking distance to most things. Nice to be provided on request a nice breakfast pack to take on trip and to airport as we had a early flight.

There is construction going at back of hotel. Not anything to do with hotel. Might look ugly for some people but it was fine. Very little noise when we were there. Gone on trip or to square

The hotel was very central and close to everything around Krakow. Lots of shops to wander around close by as well as places to eat. We had 3 single rooms, which were very clean and comfortable with everything we needed. Coffee and tea was replenished every day along with a complimentary bottle of water in each room. A nice stroll away from the main market square where there are endless streets and shops to explore. There is a lovely cafe on the opposite corner to the hotel which has a delicious range of cakes and coffee. The included breakfast was great, and offered a good range of choices.

As the hotel is central it was a bit noisy overnight from outside, but this isn’t the fault of the hotel.