Everything about this hotel is amazing. Second time I have been. Will be back for sure. Room is very spacious overlooking the stunning river. Very comfortable bed. Pool very chilled serving drinks and snacks.. Ironing room a nice touch. Breakfast my favourite, delicious array of salads and hot food plus unlimited prossecco a lovely touch. Salt restaurant amazing next time I go will try the 5 course taster menu. Cant wait to return.

Cannot think of anything really. Maybe a small thing but could do with maybe few more toiletries like separate shampoo and conditioner and box of tissues. Maybe still water along with sparkling water. But just my thoughts.

The beauty of the grounds here is wonderful. The staff was exceptional in all areas. We especially appreciated the housekeeping staff. The rest of the staff were also so friendly kind. The bar tenders are talented in presentation and the creation all of their drinks and were very helpful with all of our questions about local drinks. It is a very easy walk through a beautifully kept park to Old Town Torun. The breakfast was beyond anything we could imagine. Many different offerings in several locations. Local foods, international foods, several fresh vegetable and fruit choices. The friendly staff kept things clean and comfortable at all times. The in-house beauty salon is run by exceptional beauticians Exceptional for groups, and very comfortable for individuals. Wonderful all around.

Good room size , with nice view of the river and hotel grounds .excellent breakfast with superb range of food for all tastes .

At check in we should have been offered a complimentary glass of wine but had to ask for it and then had to explain the offer to staff at the desk .If you are going to make an offer of a complimentary drink ,it would be nice to be offered it at check in . The bed was a great size and comfortable but the duvet was too small for the bed so we ended up fighting for the duvet during the night .Car parking is an expensive extra .

the 2 swimming pools were excellent dinning and bar were excellent our room overlooking the pool was fantastic

pillows were terrible tiny and they were foam asked the cleaners if they had feather ones but was told no the other negative was there was no iron in the room i find this very extraordinary as this was a 4 star hotel these were the only two negatives

Property is big and walking distance to the town

Rooms not clean. They didn’t change the sheets and not once my balcony was cleaned. Cans and bottles on the balcony from previous customers, spiders and webs. My balcony door was not cleaned once lots of fingerprints. For that amount of money i will never stay there again.

this is my third time at the Copernicus and I’ve already booked again for next year. love the restaurant, the pool and the facilities.

the bed is very comfortable however the pillows and bedding is very poor. I did ask for firmer pillows and the hotel supplied a good selection however, the bedding is a very important part of any stay in any hotel. if others have mentioned the same then the hotel should look to improve.

Breakfast was excellent! very varied and inclusive choices,there was plenty of everything whether you wanted hot or cold and lots of beverage choices too

For a hotel, we found the bar shut relatively early, usually hotel bars remain open later for guests

I was three about two years and three months ago. I loved that place, that time it was really peaceful and I have dinner in your restaurant. But now they where really noise awful people and I have to stay only in hotel room. I arrived to your hotel 11 a.m and now I could visit in Old town of Torun, which I love really much.

Noice awful other clients.

The room and bathroom were an excellent size and temperature was good. Well furnished and we had a balcony

The duvet was rather small, didn’t quite cover the bed, battle of the duvet! Also whilst there was tea and coffee in the room, there was no milk

Great location with easy access to the Old Town. Excellent breakfast with plenty of food and attentive service. Rooms were clean and well equipped. Two swimming pools were available, but we didn't have time to try it.

Parking was overpriced.