Great location ! 5 minute walk from the new strip !! €6 taxi to the old town ! Duplex apparenemt was spacious !

€1.50 daily rate to rent a towel for the pool plus a €10 deposit per towel ! Has to be paid in cash ! You need a swimming cap to use the indoor pool! They sell them for €4 each ! Not the biggest deal but heads up you need the cash !

very pleased with our stay. rooms were spacious and clean. Pool always had sun beds available. pool was always very quiet so the odd day there was a stag/hen it livened the pool up! few minutes walk to the strip or an Uber only cost €3.75 to the old town. hotel reception is well decorated. we were in room 206, it never got sun shining in on it however we didn’t mind this as it helped to keep the room cool.

there was no oven, which would of came in handy. the vending machines down at the kiosk by the pool don’t work.

Breakfast and dinner with great quality and diversity. Staff is really warming and ready to help. Great quality sunbeds outside the pool. Apartments are really spacious and fully equipped (good kitchen, room and bathroom). There is a really spacious gym which I enjoyed and used a few times. Enough equipment to workout every part of the body. They also have a squash court, a games room, a snooker table. To sum up, this hotel has everything you need :)

Pool surroundings sometimes gets dirty because of the bar close to it, resulting in plastics cups thrown away and left in the ground by the guests. It’s not the fault of the staff but that’s something that should be worked on. Maybe have someone doing some surveillance from time to time. Sofa beds could be a bit more comfortable.

really good location, about 5 minute walk to the strip! beds were clean and comfortable, left fresh towels daily!

there is no pool bar at this hotel , we ended up using the hotel next doors pool and bar which was great that they didn’t mind, but it was a quieter time of the year where there wasn’t as many people needing the sun loungers , If it is at peak times they may not let you use their facilities! The breakfast at the hotel was horrible and very expensive at 12€, definitely would go elsewhere for breakfast. they also take 100€ deposit of each person in the room, incase of any damages or noise complaints! we did not know this as we probably didn’t read the fine print! we did thankfully end up getting the money back

Maria the assistance Manager Maria was amazing she took care of me from beginning to end. Early check and late check out as I was injured on a cycle ride. She also upgrade our room too. She he vey friendly and very helpful. They also put our road bikes in safe place behind reception. Good location. I would recommend and will come back if they modernise the hotel as the staff are excellent.

Did not change towels in room. Hotel is old and needs renovating but you pay for what you get. Getting to hotel is a little inconvenient as it behind another building and you have to walk up a ramp where cars go.

It is a beautiful hotel, with a big reception area. A walking distance to both the Strip, Albufera Terrace and old town. Pingo Doice supermarket is just across the road. The rooms are spacious, with very comfortable beds. There are 3 lifts, a bit small, but functional. Outdoor pool, a gym, and leasure centre, hairdressor and nail salon.

It would be nice to get some tea/coffee/milk sachets on the 1st WELCOME day at least. There are NO TEASPOONS in the rooms, just some big old spoons and forks.

Clean, good facilities, pool was nice and clean, deep and was only 1.4m which is a positive, pool bar was excellent and service was exceptional although prices were on the high side. Rooms decent even though outdated. Location great too.

Room facilities a bit outdated, some lights didn’t work, balcony doors didn’t lock, kitchen was a bit grim in terms of utensils and such. Air conditioning was a lifesaver but rendered the balconies useless as the heat was pumped directly onto them.

Breakfast- great selection of hot and cold foods. pastries and fresh breads, fruits. Spa- amazing hot stone massage (done by the lovely lady with long blond hair- forgot her name). Pool- nice outdoors pool, clean and comfortable pool beds to relax on. snack vending machine (haven’t used it so can’t say). otherwise you can use the pool for the apartments in the front which has a full bar. I think you pay for the day. we used it in the evening for free. Beds- comfortable. The whole hotel and interior is very outdated (except for the lovely reception area) but it’s great value for money and it has all you need and it’s comfortable.

WiFi is non existent! Can’t even use it for simple browsing, never mind if you want to watch anything! Housekeeping staff- quite passive aggressive and rude. when requested towel change (for a reason post sand on the beach and dirt bike off road trip etc) the lady tossed all the towels at the door and threw the floor one back and said to use it as its not that dirty and left… another one just mumbled and unwillingly handed us toilet paper when asked politely… Pub - smells bad of mould. it was hard to sit there & overpriced.

The facilities are really good and the location is perfect if you plan on using the old town and new town. The local restaurants were really good too. The outdoor hotel pools and lobby are amazing. The spa has every you need and the gym was really good for what I'd expect from a hotel. Games room for kids, luggage facility and good check out times, really good hotel for facilities.

The rooms, they are old, dated and dirty, my bathroom was covered in mildew. The beds were clean and comfortable but had no access to tea and coffee. They also could not use the kettle as the plug did not reach the socket because of the kettle base. I waited 45 minutes to check in, no staff were around, and when I asked the restaurant, they just shunned me and refused to help. Be careful of using the spa of unnecessary hidden charges (€3 for a shower cap that are mandatory apparently, and €2.50 to rent a towel with €10 deposit. You have to use theirs).

Fantastic location for walking to the new town strip/party area. 25 minute walk to old town. Excellent price and the best around. Staff were very friendly and approachable. Would definitely return

As it was Christmas week, the hotel bar and restaurant were closed. The showers are in dire need of an update, they change from hot to cold every minute or so and that was our only gripe with the hotel.