Everything. Extremely friendly staff, exquisite facilities all very relaxing and zen. loved every second of it. There are no words to describe how great it all was. The interior is absolutely marvellous, with a cinema room, library and a living room, so cozy and beautiful. And having the pool and sauna for ourselves (as you had to book it so it’s private) was just amazing. Would totally recommend for an absolute break from everything, forget about team calls and deadlines. The location is also very nice, although quite narrow streets to drive so not for the faint hearted. 30min drive up in the mountains and you have amazing views and walks. Would also recommend to stay in for dinner - the menu was really good (perhaps the main could still be improved a bit), but overall good value and they easily accommodated for a vegetarian diet.

all was perfect

Stunning mountain location, beautiful indoor pool, all common areas decorated so beautifully, and the room was very clean and comfortable.

I think the TV Room / Cinema should have comfy sofas and arm chairs instead of hard dinner chairs!! That’s a pretty small deal though! Also the road up to the hotel is narrow, steep and slightly scary. If you are driving just be aware!

From the moment we arrived to the moment we left four days later, the entire team made us feel like family. They took care of our every need and comfort. The warmth felt was exception, not to mention the five-star facilities, phenomenal food and spa treatments. Please do not hesitate to book your stay. We will be back again!

The property is surrounded by lush vegetation. The views are spectacular with a waterfall and a hiking trail right on the property. The food was also very good. I like that they keep their menu very authentic to the region. The staff were friendly and generous with their time.

We (family of four, one 10, one 12 year old) stayed 2 nights at Casas Da Lapa in April 2023. The Hotel is located in a beautiful part of the Sierra da Estrella region, and located in a tiny village clinging to the hillside. We had a very nice, warm welcome, and the Hotel itself is very well appointed. Our room was excellent, very cosy and comfortable and we were given drinks and chocolates on arrival. The Hotel is very well appointed, clean, comfortable and comes with outdoor pools (2) which in the summer would be terrific but in April were a bit too cold even for British tourists, and a small indoor pool (which you have to book in advance a slot to use, which we found a bit strange and restrictive, but it was what it was). There is also a cinema (which we never saw being used), a lounge, reading room, dining room and lots of Spa treatments we didn't use. On reflection we think the Hotel probably caters best for older tourists who will take advantage of the cinema, reading rooms, etc and who appreciate quietness and calm. Having two young kids wanting to race around and jump in pools probably didn't quite fit in to the surroundings. Having said all that, we thoroughly enjoyed our time, staff were friendly and helpful, the local loop walk was superb, and the dinner and breakfasts were fantastic. Thank you very much to the owners and staff for a very good stay. (one small tip for the Hotel - in the room it would have been great to have more hooks to hang towels and bath robes on. After a swim we had 4 wet towels, and 4 wet bath robes which we ended up having to loop around the stair rail)

Nothing really. We think the Hotel probably caters best for older tourists, rather than young kids but for a two night stay we had a very enjoyable stop over. Oh and it was strange to be telephoned in our room after midnight, waking us all up, to be asked when we would be paying our bill - never had that before!

everything was amazing!

This is an exceptional, comfortable, relaxing property with the highest quality staff, service and food. it is a wonderful location for walking and relaxing. Although only fifteen rooms, there are three pools, booked for private use. Breakfast is excellent and must not be missed, served as late as you like. There is a great choice of food for lunch, you should have it in the terrace. Dinner in the dining room is leisurely, with different wine with each course. The library nook for reading is wonderful. This hotel is worth a detour. we will certainly return.

Absolutely nothing

Breakfast was perfect! Mountain views are stunning! Beautiful flora in the authentic village. Staff were very personable and showed the right level of attentiveness. The room had well-functioning facilities and was quiet and comfortable, with its own seats and table just outside. Very good selection of Belgian beers available.

Dinner was very good if not quite excellent (although the desserts were fantastic); however, it was very reasonably priced. Air-conditioning unit could be a little more responsive. Could add a lighter (lower percentage of alcohol) Belgian beer, like Leffe or Grimbergen, to the selection.

Staff in particular Marcia were very friendly and super helpful. Nothing was too much for them.

Super hotel, wonderfull location. ( a bit scary to enter the small streets of the village by car but it is manageable and common to typical portuguese villages, especially in the mountains. Very clean and comfortable rooms, nice swimming pools, you can reserve (incl in your room rate) the indoor spa and pool for 30 min in private. Staff are very helpfull and attentive. Our dog got as well a welcom gift. Not far from the hotel you can do some hiking in the forest. A very relaxing stay during our trip to the south of Portugal.