We recently had the pleasure of staying at the Hyatt Regency Morristown for a week, and I cannot speak highly enough of the excellent service and professionalism exhibited by the entire staff. From the moment we checked in, we were greeted warmly by Joann – the Front Office Manager, whose welcoming demeanor set the tone for an exceptional experience. The housekeeping staff maintained our room to the highest standards, ensuring it was impeccable and well-stocked every day. The bar and restaurant staff were equally impressive, delivering top-notch service with a friendly attitude; always going out of their way to please! The hotel's location is another significant advantage. Situated in the heart of Morristown, it offers easy access to local attractions, lovely dining and shopping options. The convenience of an undercover car park added to the overall ease of our stay, providing secure and accessible parking throughout our visit. On the last day of our week long stay, Joann once again came to our rescue when she went above and beyond her call of duty to help us when we encountered an issue with a locked suitcase. She immediately took the initiative to speak with management and arranged for the engineering team to assist us. Their prompt and effective response truly showcased their commitment to guest satisfaction needless to say it was a huge relief to be able to get my personal belongings and cabin baggage out, so we could make it in time for our long flight. Seamless checkout with absolutely no issues only reinforced the high level of service we experienced. Every staff member we encountered was professional, courteous and genuinely invested in making our stay as pleasant as possible. In conclusion, the Hyatt Regency Morristown provided an outstanding and memorable experience. I highly recommend this hotel to anyone looking for a superior stay in Morristown. Once again, special thanks to Joann and the entire team for a wonderful stay. We will be back!

The air-conditioning was a bit noisy but overall no complaints!

Location is great and my room was spacious and well maintained. The staff I encountered were very friendly (except the front desk person when I checked out — harried and distracted and not terribly concerned when I told her about the problem w the RV chargers).

Bathroom sink had virtually no counter space for makeup bag/Dopp kit or anything else. It was like a powder room sink…annoying and v difficult to work with. Also, I specifically checked with hotel in advance about the availability of EV chargers, but when I got to the garage, neither charger was working (had to have an acct — which I do — but they weren’t able to process my acct info). Required me to delay my departure b/c I had to go hunt down a fast charger (whereas I had planned on charging overnight before my dep). EVs are pretty common now — this hotel needs to upgrade its capacity. I know the garage is owned by another entity, but no excuse for not having commonly-available resources that virtually every other hotel I travel to has available.

Excellent staff (Michael), clean comfortable room. Room layout was perfect. View was nice from 12th floor, probably better further up. Hotel interior quiet.

Noise from the tavern across the street was incredibly loud after 11 through closing at 2. And we stayed on the 12th floor. Note this was the Friday between Christmas and New Year so it may not be this bad normally. The hotel obviously can't do anything about this, but if you may want to opt for a room facing the back of the hotel on the weekend. Or go to the tavern.

Great location, convenient to Morristown. Nice sized room. No drinking glasses (except for coffee station.

I expected an EV charging station in the parking garage. The Blink station on P2 was difficult to find (instructions from the front desk were misleading; eventually flagged down an attendant from the lot who showed me where it was). Then after trying to charge and failing, I called Blink and found the station is permanently out of service. This process took several hours. It would have been helpful if the front desk had told me from the start the charger was offline.

Location Room facilities and size Foyer seating area

The breakfast bar service person wanted a tip for My taking a fruit cup from the fridge and waving my credit card over the machine. Admittedly he had to enter the price into the machine but I was appalled. Gives the whole hotel a bad vibe. Did not happen the following day with a different attendant.

There was a mishap with my first room and they quickly upgraded me. I appreciated that. Room was nice and neat. Bed was really comfy. Bathroom was clean. The staff is really nice. Validated parking ticket was good. Lobby is pretty. Lots of space everywhere.

Lobby music was very loud. There's a lot of business travelers like me and we do work and calls in the lobby so it's very distracting. The room mishap was obviously not intended but you should've checked before you give me a room that is in mid repair with the door open and no one is there. Although my room was clean, the work table surface was dusty when I wiped it. My $17 breakfast was so so and the potatoes were very hard. It took over a half hour for them to make my omelette and they gave it to the wrong person the first time. So they had to make it again. I don't like to complain but these little inconveniences matter specially I was there for work not leisure so time was of the essence.

Beautiful view from the 15th floor. Newly remodeled rooms. Very clean. Staff is friendly (for New Jersey). Very centrally located in Morristown, few minutes' walk to all the main attractions, co-working office, restaurants and bars.

No breakfast/restaurant inside the hotel, just a Starbucks and a bar in the lobby. For a hotel in this category, you'd expect a restaurant as well as a pool/spa/hot tub/sauna/massage offering, etc. Waters in room are not complementary, but $3 per tiny bottle.

If you stay on the weekend request the rear hotel rooms very loud on the street when the bars let out at 1:30 am as if you were right next to them.

Loud from the roudy bars letting out at 1:30 am and police sirens going off to chase them all home. Went on for 30 min on Friday and Sat nights.

They have a fun lobby.

When I called to double check on the reservation, they only had 1 room!!! After going back and forth for 20 minutes they were able to get 2 rooms that were adjoining rooms, which what was originally reserved. I arrived at the hotel and the rooms were no longer adjoining, but around the corner from each other. Also, when checking they had a really hard time splitting the bill 4 ways. They could not get the concept!!

The location was good. We chose the hotel over the Westin and Madison Hotel based on price and cancellation policy. Coming from Florida just after Hurricane Milton we were unsure until the day before if we would be able to make the trip. Service was very good.