Great location. The room with a separate small kitchen and dining area was great.

No on-site restaurant or bar. Parking a car near the hotel was a challenge, just find a place on the street.

Very well located, quiet place, 100 meter from the beach and confortable boutique hotel

No possibility for breakfast in the hotel itself, only free service coffee. Plenty of places around for breakfast not far.

The Wind Chimes Hotel is a great location, 2-minute walk to the beach and definitely walkable to many restaurants, cafes and bars. Pool area is small only 4 chairs (there was a bigger terrace area with more chairs) however we were able to use their sister property Acacia hotel pool also which was bigger and heated, this was located on your short walk to the beach. We had hot water and good pressure. It is a cool older boutique hotel. I would stay again.

A refrigerator would of been nice, (I did hear from other guests that some rooms do have refrigerators) there was definitely room for it and a safe box would be nice.

The pictures matched everything in person. This is not a luxurious hotel. This is a affordable, clean, cute, safe hotel. The room was super small (but that's ok because we didn't need much space). The pool was also small - about the size of a large hot tub (but that's okay because we spent the days at the beach). Seemed like a old property but had charm. Perfect location (just one block from the beach - literally 5 minute walk). No parking. Just street parking.

Nothng I didn't like!

The hotel is an old mansion (it seems). it’s very well located near restaurants , stores , and a supermarket that serve the local community as well as one block from the terrific beach. The staff is very nice and helpful, and the facility is basic but excellent in most ways , and very clean. My only regret is that the window in the room didn’t open as I would have enjoyed getting fresh air in the room. the hotel also has ample outdoor sitting areas but no coffee is served in the hotel or found in the rooms , which is not terrible but coffee in the morning somewhere in the hotel - free or for purchase - would be a great help.

room window didn’t open and no coffee is found at the hotel in the mornings , especially before the cafe across the street opens.

close to beach! management was extremely helpful with calling taxis, helping us with setting up tours, exchanging dirty towels for clean towels, Security was VERY GOOD!! daily up-keep of entire facility! Plenty of hot water!! Enjoyed the several outdoor sitting areas!

Our room was a bit tiny. The bathroom was a bit tiny. The shower was our main complaint. The water continuously drained onto the floor no matter how we moved the nozzle away from the shower curtain. The towel was always soaked.

The daytime front desk concierge was so incredibly nice and helpful apparently they also have another sister hotel closer to the beach that is also awesome. I would hire him in a second he went above and beyond helping every guest feel completely welcomed. Great location I been traveling in Puerto Rico 25 yrs and really liked everything about the staff, they work so hard. The entire outside garden and pool was cleaned daily and kept spotless. Loved staying here after my flight was cancelled this was an unexpected surprise late night arrival and was welcomed and quickly escorted to my room effortless , great experience. Close to Ocean Park in Condado best neighborhood with great food shops all close by, not old San Juan but the new hip vibrant area that is also preferred by local affluent residents and only a block to the beach.

Only wish I could of stayed longer at this hotel

The property was quaint and our room was spacious, we had a double double deluxe, plenty of room for the 4 of us staying in the room. The room and grounds were clean but show some wear and tear. The beds were clean and comfortable. The front desk was responsive to reports of issues and gave great restaurant recommendations.

There was an issue with the hot water each day of our visit, however when reported to the front desk they were prompt to investigate and get the problem fixed. Very low water pressure it was hard to was the sand off your legs and feet.

Almost everything was good just one worker was not friendly when we checked in act like he didn’t care and he didn’t like his job. I checked in for two people and we only had one wash cloth in the room we had to sign off on the other one no microwave or a refrigerator in the room thats something u need in a room we you on vacation.other than that everything,everybody else was so nice..

It was a good place to stay cause it was walking distance to the store,food,bar and clubs

The location was perfect! Everything within short walking distance. Restaurants, supermarket, small shops and gas stations all nearby. La Placita also nearby. The pool was beautiful. The bed was super comfy. AC worked in the room. The beautiful beach is one block away. The area is nice close to the Condado. The staff all super nice. Ricardo and Ana Milagros are great hosts. Very accommodating! Will definitely stay here again.