The location was really good. Easy access to MRT, restaurants and coffee shops.

The lobby areas had very few seats to accommodate guests awaiting check-in. One of the staff was very disrespectful to my family. However must say it was only one person. The rest of the team were really nice and helpful. Mr. Kazim provided exceptional service.

Really large room that was super clean! Large bed, great working space and a very comfy couch. The bathroom was large and clean and had a bathtub! Cleaning staff were super friendly and did a fantastic job each day 🙂 Hotel is close to a few bus stops and 2 MRTs. I would definitely recommend this hotel!

There was no body lotion or hair dryer in the bathroom. The fridge was on the lowest setting until I realised the day after...

1. Excellent location 2. Great amenities 3. Great vibe. 4. Rooms were clean and big enough for two guests. 5. Staff were friendly and helpful.

1. There was an issue with holding the funds in my debit card when checking in, but this was eventually resolved. 2. Our fridge also didn't work (not cold enough), but luckily we didn't use it much. 3. This was out of the hotel's control, but for one of the rooms we booked, they gave us a room with one bed when we selected a two bed room, which made it inconvenient for the two guests who preferred to sleep in separate beds.

on check out, I had paid my bill in full, as I was about to get into a taxi to airport - the gent from reception ran outside shouting that I had not paid the bill - in front of street of other guests - I pulled out the receipt that he had just given me, and then he called security - who told the taxi driver to not take me until they had checked - they had forgotten to add a laundry bill of $9 to the $1800 bill that I had just paid as it had not been processed by them they then asked me to authorise payment - this is all happening on the pavement outside the hotel I had a great stay - and this really ruined it - visited many hotels in the last 30 years of travelling , never been so embarrassed

It’s a business hotel so the rooms are spacious and comfortable. It has a reasonable gym with resistance training machines and dumbbells. Breakfast is very good. The staff are excellent. Very helpful and polite.

I didn’t like the fact Booking . Com overcharged me and then tried to blame the hotel… terrible !! I have cancelled all my future bookings through this app. Disgusting level of customer service . Lying to me and refusing to reimburse the 8000thb. Well the jokes on you! That just cost you tens of thousand of dollars that I spend every year traveling

breakfast provided several good options. closeness of Singapore River made possible to walk and enjoy riverside and restaurants around it.

there was some renovation on-going on the lobby, so that made it a bit small. also, there was no bar at the hotel, so evening time it was needed to get some experiences outside the hotel

The room was spacious and the bed was very comfortable. The breakfast buffet had a great spread of different cuisines and accommodated various dietary preferences. The tea section, featuring tea from Raffles Lighthouse, was our favorite because of the various options offered. The staff at Cafe 2000 was friendly and the outdoor dining had a good view of the neighbourhood. The hotel is located in a great spot - there is a bus station opposite the entrance, and an MRT station in walking distance. A 7-Eleven and a 24-hour McDonald's is also a few metres away.

Overall, staff were very friendly and helpful, except for when I needed to sort my luggage and sat on chair/lounge near reception window. I didn't even realise it was a cafe and was told by the woman I needed to move at least twice if I wasn't buying anything. There was no-one else sitting on any of the seats so I was not preventing anyone from eating at the cafe and as a paying guest of the hotel it was not very welcoming. Rooms were quite spacious and bed was very comfortable. Restaurant provided a great range of dishes for breakfast. Transport (buses and MRT) very close by to access places of interest in Singapore.

Being told to move from a lounge that enabled me to sort my luggage which shampoo had leaked in during flight before I put them in storage for the day until our room was ready. No-one else was sitting in cafe area. I feel these seats should really just be available to all guests of hotel even if not buying a coffee or cake.

Excellent location, in the center of modern architecture, close to major attractions. the song is a clean room, gorgeous soft bathrobes and nice toiletries, snow-white sheets and fresh towels. Everything was great! Recommended!

slight bad smell from the drain on the bathroom floor! Cleaning left slippers of the previous tenants under the bed)!

The room was spacious, comfortable, and clean. The bathroom had both a shower and bath, which we appreciated. All amenities we required were supplied - iron, hair dryer, shoe shiner. The hotel offered luggage storage, a well equipped gym, and a clean pool. The location was easy to walk to many places, but also had buses and trains nearby to get further around the city.

Only a slight annoyance, but the "alarm clock" lit up at 8am each day even though we'd turned the screen off intentionally.