good location in little India; amazing swimming pool; good gym; clean

no breakfast included and the breakfast that is available is not particularly value for money. more importantly - and probably more for western guests particularly - we booked a nest room for four of us (10 year old and 6 year old) but it is not made clear that this room is a large double bed with a sofa bed which is only big enough for one! We had assumed the sofa bed accommodated two. The assumption from the hotel is that a six year old sleeps with its parents. We didn’t mind but it would have been better if it was clearer beforehand.

Clean and comfortable,location also good.

The pool was next level! loved it. The gardens, the patisserie in the foyer, the size of the room (Mint den), the view, the staff. The 7 eleven just downstairs and the train MRT right next to the hotel.

That we could hear everything outside and surrounding our room. A very loud extended family or group was staying in rooms all around us and they would come back to the apartment around midnight slamming doors and yelling out to each other, running up and down the corridors and it was loud! The walls were very thin as we could hear the people talking in the room next door. We also thought it was odd that the hospital overlooked the pool, but it didn’t impact our stay. We would probably stay closer to the city in the tourist area if we visit again, but if we could pick this hotel up and move it closer to the city/gardens area, we would. It was lovely!

Staff friendly and helpful, rooms spotlessly clean. (And we were upgraded, which was a wonderful surprise). We were able to use the facilities before check in and after check out.

All wonderful

Nice hotel but mostly for business stays, we got to check in early that was highly appreciated after our (very) early flight, we also got a room upgrade for free! Nice view, really big and comfortable beds, helpful staff! Thank you!

Location next to little India is not the best tbh but MRT is right next to the hotel (1min) and there are a lot of nice food options around! Swimming pool only available for club rooms :(

Very clean rooms, house keeping was very good, breakfast was good, and location was very convenient. Overall great place to stay.

The hotel needs to make aware its guests of hotel etiquettes, the breakfast place was too loud, some guests keep talking over tables and very loud, breakfast place is not a meeting place, late night check in/out guests making lot of noises, also dress code for breakfast should exclude pyjamas. Suggest you keep a leaflet in rooms with hotel etiquettes and also inform staff at relevant restaurants to enforce these etiquettes so all can enjoy their stay at this great establishment in the future.

My son Chris and I recently spent nearly 2 weeks at One Farrer Hotel on Level 18 in a Mint Skyline Room, which gave us direct daily access to the Skyline Club lounge. We were very impressed by the quality of food served in the lounge especially the pastries/desserts which equal those made in Paris. Most impressive was the incredible service provided by Mr Malek, Joni and his most attentive & capable staff. They were so polite and welcoming and addressed all of our daily needs efficiently and with a huge smile. The very humble Mr Malek is truly the heart of the hotel as he provided us with a heartfelt card of appreciation when we left. He truly puts himself in the guests shoes to give the best service possible. The rest of the hotel staff were efficient & attentive too, especially the concierge team who helped us to order our taxis & help us with excess luggage requirements. It was a most pleasant stay, and we would thoroughly recommend staying at this hotel on the Skyline lounge level. We will definitely return as soon as we can! Thank you One Farrer Hotel!

Noisy guests in other rooms on the same floor. As there is no carpet in the hallway, noise carries and can be quite disturbing late at night. The staff are on top of any noise complaints which was great.

The hotel is situated extremely close to multiple MTR stations, making it very easy to go to and from & has a 24/7 711 attached to the hotel. The view at night was beautiful & the windows in the room were big enough to sit in and look out. The pool was perfect to go in every night as well as the spa & heated pool & staff were very friendly & helpful.

The fridge in the room didn’t keep our drinks cold enough to drink, it kept them at around room temperate which isn’t ideal in such a hot country. We also weren’t able to use a debit card to pay the deposit which was annoying as we had no issues doing this at all other hotels during our stay. This caused us quite a bit of stress to figure out how to pay the deposit etc.

Very comfy room with nice city view. Location was great, close to metro, local mall and eateries.

Tried the breakfast - it was a let down and weird. Food put into a corridor and eating in what was in a conference room. Food was ok - but the whole thing was overpriced for what it was. Glad we ate out the other days.

Breakfast: Malek @ 18th floor very welcoming and efficient. Swimming pool @ 6th floor had good ambiance.

Room: Seemed a bit 'overengineered', e.g. 1st night: motion sensor caused 2x2 lights to come at random on by the side of the bed - this was fixed very quickly. Automatic blinds got jammed up once. It was easy to turn lights on & off by mistake by leaning against the sensitive panel at the head of the bed. Elevators: getting the keycard selector to register the floor number was a bit unpredictable. Swimming pool: surprised that WiFi was not available in the bar/lounger area.