As per my previous stays, the breakfast was top notch and the room was cleaned well . The receptionist was also very friendly and helpful. And though the bathrooms are a little worn down, I can appreciate the refurbished rooms and refreshed furniture.

Sadly, it seems like the hotel has started to degrade in the past couple of years. Since my last visit in 2019 the main lobby and it's bathrooms haven't changed too much, and things have started to look a little worn down. The same thing can be said about the hotel's facade. Perhaps the area where this has become the most noticeable is the private bathrooms... since my first visit in 2016 they haven't changed at all save for the obvious wear and tear. This, coupled with the steep increase in price has definitely reduced the value for money of the hotel. I hope that these issues are going to be resolved sooner rather than later, as this hotel still holds a lot of potential and has been a mainstay of my trips to Bucharest in the past.

The bed is very, very comfortable!! The hotel is big and clean, therefore I would recommend it. The lobby area is just great, breakfast amazing.

There was a note in the room stating that there's 24 hrs minibar - which is not true. (Attached the picture) The girl from the reception seemed very surprised when we called around midnight requesting a few bottles of water, saying that they don't offer that. We told her about the card in the room, and she said that those are old and should have been removed... So train your staff ... I truly think that the receptionist just didn't want to help :)

The Phoneica hotel is beautifully designed. It has a wonderful aroma and atmosphere when we walked in. The rooms were lovely and we were given a peronalised welcome note and treats, which was lovely. The hotel exceeded our expectations. The staff were friendly and helpful, they provided immediate assistance to our enquiries. It is located closely to many local amenities. We enjoyed our stay and we will definitely be booking The Phoenicia Hotel again on our next visit to Bucharest. We recommend booking this hotel.

The sauna was being renovated during our stay. There was no notification of this prior, however during the trip we did not have time to use it anyway, as we were busy sightseeing and visiting the city. It will be completed soon in 2 months before we plan to return. The other gym facilities are available and the hotel has a variety of great gym equipment to use, which was better than most. I have nothing negative to say. The hotel and experience was great!

I stayed at the hotel previously on a business trip and liked it. This time it was leisure for a night only. I had a car too so I knew what to expect. The hotel was nice both times, the breakfast very good with great variety of options. The bed nice, temperature in the room good too. Tram from outside can take you to the nearest metro and promenada mall, can use contactless card instead of ticket l, which was very convenient. Very easy to drive to the airport. Would definitely stay there if I have a car or want to be out of the centre. Herestrau park is ten minutes walk.

There is not much to do outside of the hotel, but I knew that.

Location was close to a venue I've attended, room was large, bed was large and comfortable, Wi-Fi was good, free parking on the premises was a big plus.

AC was a little bit noisy when running at full capacity and didn't really manage to face the heat outside. Bathroom was a little bit smelly.. At breakfast small insects were literally swarming all over the food, that was pretty disgusting for a four star hotel, I don't remember seeing something similar during my travels..

Conveniently located to the charter Aéroport, secure parking, exceptional staff. Told the gentleman at the desk we would be checking out early am. He offered to have breakfast items ‘to-go’. All around wonderful experience after a long day of traveling.

I really like the hotel and the staff was very friendly. I arrived at the hotel late in the night around 3 am and i was nice welcomed and i had my check in at that time. It was very good as I was very tired from my traveling. The breakfast was delicious and I will definitely recommend this hotel.

Breakfast! The best breakfast we’ve ever eaten! Every time we are in Bucharest we only stay at this hotel. The rooms are very clean and spacious, the staff is friendly, knowledgeable and welcoming, nothing we asked was too much for them. Plenty of parking space too.

Nothing.

everything

the rooms could use some sound proof . I was woken up at 8:50 am by cleaning staff who where cleaning other rooms near my room.

The whole hotel and the room we were staying in were very clean, cozy and bright. The breakfast was great, varied and delicious. We stayed for 2 days, but towels and bath accessories were changed daily. The location is very good too.

Some of the staff did not speak English well, which led to minor communication difficulties. The night shift was not very responsive ... Although the overall cleanliness in the hotel is at a high level, I noticed that in certain places, for example in the bathroom on the hair dryer and around the glasses there is dust ... so they can be pay attention to the small details!