Eveything was perfect

Excellent location, excellent facilities and clean hotel. Room was quite big with very comfortable beds.All the staff were also really good. The night receptionist when we came in was super helpful, I think his name is Abdulaziz,gave us a lot of water at no cost since we were unable to get water from outside. Overall,was an excellent stay, I recommend this hotel to anybody in Riyadh

The entrance and exit to the basement parking was too tight,they put a notice not to pack big cars there to be fair to them but sometimes you can't find parking outside

Property was clean and tidy. Hadyat from house keeling made our stay extra special, he constantly checked on us to see if anything extra especially when travelling with sick kids. Highly recommend. Property is close by malls

There was a receptions and she did not understand much English. She could not understand basic requirement such as asking for some tea bags. Our room key kept expiring every 24hrs. Very frustrating

Rooms were well appointed and large. The room had all the necessities a traveler requires, from iron to coffee, plenty of plug and usb points. The location was good. Cleanliness was always on top of their agenda as they were constantly cleaning the entrance and surrounding areas. Staff were always polite

Perhaps having someone to introduce the room to travelers would help. Eg, hot water is to be acquired from the coffee machine, which took us a while to figure out. Room service took a long time for certain matters.

Lovely new hotel, so clean and smells good.The rooms are clean. Me Tareq's hospitaly was amazing as well as also the receptionist, (I forgot his lovely name)🙂 it was a smooth check in. They all helped us and answered our requests and were all very nice. There is a nice view of the Kingdom tower on the 8th floor from the loung. The self laundry was truly amazing as well because I really needed to wash my abaya for my flight the next day. We are so much satisfied with our stay. We will dedinitely be staying again here in the future.

None so far

I recently booked a stay at for my wife and her mother, and their experience was absolutely fantastic. They couldn't stop raving about it! The room was spotless, spacious, and beautifully decorated. They loved the comfortable bed and the modern amenities. The staff at provided exceptional service. They were attentive, friendly, and always ready to assist. My wife and her mom felt truly pampered throughout their stay.

The staff are very nice, friendly and easy to talk to if you have any inquiries, housing keeping is very nice if you have any requests, especially your staff named Noman of house keeping very helpful and nice

None

The location, but most importantly the staff at the reception , they are all exceptional, friendly and helpful. Special thanks to, I guess her name is, (Rawan), I needed anti statics spray and there was none in the hotel and gave me her own one, how sweet of her, the guy also was so helpful ( forgot to ask him about his name though)

All was good... staff... reception... clean.. in particular, room service were at my and my family service whenever needed. Thank you Sohel!. Buffet great... manager was very hospitable... mosque was around the corner... I would definitely consider this hotel for my next trip to Riyadh...

All was good

The location is really convenient. The room is spacious, and the front office are really pleasant.

My booking was delayed. The excuse was that my booking wasn't on the hotel reservation system, although I had a confirmed reservation from booking.com. This was kind of shock, and it was the first time to happen to me.