Room was well positioned aspect at front of hotel. Shower unit was a little compact but that is down to when the hotel was built. Linen was good quality. Pool area was lovely well planted (music a little loud for my taste but easily sorted with headphones). Breakfast was extensive and Sarah was very friendly and extremely helpful. Did have dinner in the restaurant upstairs as a special occasion - would suggest that menus (with pricing) be displayed in reception/beside pool for people staying. Prices are on the high end (no issue with this as food offering was excellent quality and chef is bespoke cooking) however may be a shock to some customers to be presented with pricing when seated. May be on the HotelAp already did not look at same.

Found a couple of the more senior members of the waiting/restaurant team a little stand-offish (might be being reserved) which differed to our experience with the members of the team in reception, spa area, Sarah at breakfast time.

The staff was awsome

Excellent location in Ischia Ponte. Walking distance to the port and restaurants on one side and Aragonese castle on the other. Very good breakfast. Incredible helpful stuff. Especially Sorena who speaks perfect English. Amazing view from roof bar. Great value for money. Will definitely stay again

The comfort rooms , although very functional, are too small if you have suitcases.

The staff was exceptional. I fractured my foot on 9/22. They were very gracious and accommodating. They brought my meals to my room and assisted me with transfers as I was in a wheelchair.

NA

The style of the hotel is lovely, clean and modern but also comfortable. The pool and pool restaurant are fantastic. All the staff are friendly and efficient. The hotel is a short walk to restaurants, shops, beach and castle. Also only 15 minutes in a cab from the port. Breakfast is great. A complimentary drink voucher is given on arrival and the view from the roof bar is stunning.

Nothing.

Nicely located. Very big terrace. Good breakfast options a La carte. Welcome drink in the restaurant on Roof top with fascinating view to the Aragon castle. Welcome SPA for the guests.

Both Lorenzos (Lorenzi) were amazingly helpful. The rooftop view was spectacular! We got a free upgrade with one room and we’re next door to each other. The terrace off our room was perfect for us to socialize. Breakfast was delicious. Spa was quaint and all to ourselves for 45 minutes. Book early! We could walk everywhere to access shops and restaurants.

The pool jets made loud noises.

The hotel was clean, always smelt fresh and has a lovely pool area. The beds and pillows were comfortable and breakfast was better than expected for an Italian hotel! Location wise, it was perfect for us. Close to the port and the castle area with lots of shops, restaurants and beaches all within walking distance. All the staff were superb and nothing was too much trouble.

If I am being quite picky, it’s a slight annoyance that you have to pay to rent a pool towel. €2 per towel which you can keep for as long as you want but must pay another €2 if you want a fresh one. For such a small fee it wasn’t a deal breaker for us but given the calibre of hotel that they are trying to be, and managing in most cases, pool towels would be nice to have been provided as part of the room price.

The professional friendly team at Durrueli, the stunning views, the perfect location and gorgeous rooms with terrace, the spa facilities, and the spectacular food and service at Araganese Ristorante (thank you Ottorino!).

Nothing - we LOVED this property ❤️

good location. the daily spa visit was a great treat breakfast was the best. staff was extremely helpful