When arriving, the lobby felt so grand and luxurious with seating in the front! The check in process was through a machine but the staff were friendly and available for help when needed. The disposable amenities available were also easy to access and had a great range. The room was also a nice and tidy and the bathroom was the same too. I liked that laundry machines were easily accessible. The location compared to the city centre (especially Sendai Station) was extremely convenient.

Although most of my stay was pleasant, if you want to book parking you need to book beforehand which would be cool if it was listed on booking.com. It also would've been nice if the pillows were a little more comfortable. Also I did have to run clothes through the dryer quite a few times before becoming actually dry so I found you had to put slightly less of the recommended weight on the dryer.

Great location(10 mins walk to JRSendai Station, Sendai bus Station, Metro Miyagino Station, 2mins to convenience stores, 5mins to Post office and around with many restaurants and department store for shopping) Clean room with bathtub and organics amenities. Have coin laundry and vending machine service on 7th floor. All staff vary polite and have a high responsibility for their work. Front office and manager tried to do the best for supporting their guess. (Thank you very much for helping us sending our luggages)

None

Great location - walking distance to the central station and everything there, parking right next door. Great deal- would have been a bargain at twice the price, really couldn't believe it. The lobby and room decor is simple and nice, scando style I suppose, easy on the eye and all round pleasant. Everything you need is in the rooms or available at reception. Staff all great.

That we didn't plan more days to stay, and didn't try the restaurant as well, I am sure it would have been the same top standard.

The room was very comfortable, well-designed, and surprisingly spacious (the largest of our Japan trip by far, and shockingly also the cheapest!). The self check-in procedure was quick and easy. There was also a well-maintained coin laundry room. Location near Sendai station is super convenient. We were only there for a one-night stopover, but I would have gladly stayed for longer.

No downsides to mention - the hotel is centrally located, and our room was both comfortable and affordable. Strongly recommended for anyone coming to Sendai, either for a brief stay or several days.

breakfast buffet was great. Rooms were spacious, clean and new. Great location. There is an excellent katsu place right around the corner with huge portion sizes for very cheap. Staff was friendly and accomodating.

The rooms were very very dry. Probably on me, but I couldn't get the vaporizer in the room to work. So i woke up with a sore throat. Other than that it was excellent.

Good location,Close to the subway station,only3 minutes walk The bedroom is spacious,the bathroom is clean and large,The customer reception room is very large and beautiful,

Employees must have knowledge of the area in order to introduce customers,The answer we asked and received was I don’t know .(Please recommend some local restaurants or delicious food at the local tasting area). The answer we received was I don’t know, i don’t know.

Nice location (5 minutes walk from Sendai JR station) - Late check-in - The breakfast is perfect, Japanese/western food style with various meals - Polite staff - Clean rooms

We heard some weird sound (clicking/knocking) before going to bed from AC / ventilation (not sure actually, maybe something else), which was a little annoying and made falling asleep hard.

Triple room was spacious for three persons. Coin laundry with dryer available for use. Ample hangers and clothes rack in the room. Large shower room (although separated from toilet). I like the facial wash and skin toner provided at the reception.

Nothing really that will break the deal.

Felt very high-class, very different to the hotels we're used to staying at. The staff were all very kind and helpful and gave us recommendations of where to eat around the area. The facilities were impeccable, and the provided amenities were all we needed and more. Highly reccomend if you're going to Sendai

Very good location Quiet and clean neighbourhood Close to train station and a family mart just downstairs Spacious room, generous size bathroom It has what you would want and need for a comfortable stay

Would be nice to also have some coffee packets, only green tea is provided