This hotel is really a real surprise and mystery experience. The location is amazing - in the old city centre, in a monument building from 16th century, on a narrow tiny cobbled street, a couple of minutes walk from the main streets of Troyes. You come to a locked gate with no signage or visible hotel entrance/reception. Only a mysterious note on a house's gate, telling you to call a certain (French) number (for me it was an international call, so I was initially quite annoyed). A super friendly voice tells you he'll be around in 5 minutes. In this time, two more cars with hotel's guests stopped behind me, as confused about it all as us. The locals, in the meanwhile, trying to pass through the narrow street with their cars, were giving us nasty looks for blocking half of the street (we all parked half on the pavement). The manager then arrived in a run down pick up truck with a broken mirror, and expertly manoeuvred in front of this little queue of cars in another surprising development. When he opened a gate, a tiny medieval courtyard appeared. It was super cute, with a little sitting area with garden sets and plants. Also somewhat hilarious because when you see it you don't believe you can get in with the car. You need to basically put your car perpendicularly on the street and possibly turn the mirrors in to get through the gate, though the friendly manager very confidently directs you... (there is another bigger parking 200m away, free after 7pm). We took it all in our stride, because it was really quite a magical place at the end, a little quirky and scruffy but special. The apartment was small and wonky but cosy and convenient, the bed was very comfortable, with good quality bedding. There is a library of old books near the reception. The manager was really so friendly, in what seemed like such a genuine and patient way. A highly unusual but nice experience.

See above.

Friendly & very helpful staff, very clean & great location for centre of the old village Parking available on site Beautiful breakfast basket delivered to room each morning

Very tight parking both to gain access to hotel & once inside but very experienced staff guide you & assist. In our apartment we had a very annoying step up to bathroom & toilet which needs to be extended to where the hallway narrows as you always trip up or down it even knowing it’s there as placed just where the door ends, but your eyes take you to narrowing of hallway. Not enough cutlery for 4 people, no bread knife.

The property is historic, with lots of original features in the rooms. The beds were very comfortable with nice bed linen. We had a 2 bedroom apartment, with each room having its own shower and toilet, which was good. Compact kitchen area in a cupboard (sounds weird, but was a really good use of the available space), same as the fridge in a cupboard.

Property needs a bit of an overhaul to improve it overall. I understand old properties will come with limitations but one bedroom cupboard had clear signs of a leak from the ceiling, with container on the floor to catch the drips. It's not enough to put you off staying, but ideally needs dealing with.

The situation was superb - directly in the old quarter with access to historical centre. The breakfast was lovely - a pannier delivered outside your suite. The rooms were equipped with cooking area and a dining area, with an outside eating area too. Brilliant, and exceptional for the price.

There is a cramped courtyard for about 4 cars which is quite difficult to squeeze into unless you have a small car Also, quite difficult to find. This was the second time we have stayed at the hotel, so I knew where it was. But the first time it was much more difficult to find with very little, if any, outside signage .

The location is in the old town so don't expect a big hotel sign outside, we had to drive twice to find it, but once found it is very central in old town. Room apartment is excellent and if you arrive before 8pm you can park inside the private locked courtyard.

One way system in the old town meant slow going at first and we missed the location having to repeat the one way loop. We arrived after 8pm so missed the private parking but there was a delivery spot the owner said we could use right next to courtyard door so was very convenient.

The historical ambiance and the location. Beautiful charm. The beds were superb and really comfortable. The very convenient and secure car parking. The breakfast basket was a lovely touch.

We were unable to open the windows in the main bedroom, plus the (very old and quaint) door was paper thin. The furniture around the apartment was somewhat an assortment of mismatched items - no issue from our side, but just a missed opportunity! The car parking was very tight, but the team did a brilliant job in getting us in and out!

Lovely old coaching Inn with balcony verandah access to room over looking the inner courtyard, lovely welcome and kind help to store our bicycles in the courtyard, charming beamed ,with old fireplace used in winter, diningroom and sitting room area for breakfast, and in evenings could have a drink at bar if wanted.Lovely breakfast of traditional Dijon produce

Maybe some more hooks to hang things on the door or in the bathroom, did wonder what we would have done with wet bicycling outer wear if we had arrived soaked by rain, where to hang it!

Amazing central location, the staff were incredibly friendly and helpful and the breakfast was really brilliant local produce. We stayed in a large family apartment which was well equipped and spacious. Really characterful property in the heart of the town and the staff were great.

There wasn’t much to fault but because it’s a very old property the room had low ceilings in places. Also, we had a very large car which was a little tight (but possible) to navigate into the parking spaces.

Stayed in a two bedroomed apartment at the hotel with each bedroom having own shower and toilet. The hotel building dates back to 15th century and has been sympathically restored to retain its 'oldy worldy' feel. Loved it!! Only intended to stay one night as a pit stop en route to Paris but had the best sleep ever in the most comfortable bed I've ever slept in!! We're staying another night!! An amazing breakfast consisting of baguette, croissant, home made honey and confiture, locally made apple juice, hams, cheeses, yogurt,.....was delivered in a basket outside our door. The hotel has private courtyard parking and the owner, Pierre, was welcoming and helpful and even took my soaking wet clothes and put them in the tumble dryer!! Really love this place!

The location was superb very close to the centre of Troyes but far enough away to be really quiet. As this was an apartment hotel there was no restaurant on site, but we ordered breakfast which was left outside our room as promised the next morning. Fantastic spread and plenty of it! The room was lovely in the eaves of the medieval building - which meant we had to be careful about the beams running across! The bed was very comfortable and the bathroom functioned - just about - it was a bit small. The private parking was secure and the receptionist helpfully guided my husband in through the very narrow entrance!

The only thing that wasn't great was the WIFI but we had 4G signal so for one night this didn't matter.