The close proximity to the freeways, shopping centres and shops.

Our door had a problem, because part of the locking mechanism were gone. I ask the reception (a man) 4 times to fix it, but after our two week stay in the hotel it was still broken. Because of the broken door and our room adjacent to the door leading to the outside steps allowed my wife to have difficulty sleeping for our entire stay. Secondly,The safe battery were flat and we were given a key to lock and unlock the safe until it could be replaced, but this never happened. Overall I believe the maintenance of this hotel is very sloppy and could improve in many ways.

Friendly Staff and clean hotel all round.......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Parking isn't secure and security doesn't do checks when cars are being taken....................................................................................................................................................................................................................................................................................................................................................................................................................

The cleanness of the property and the location.

The breakfast staff were extremely rude on my first day. For someone who booked for 4 days it’s very rude to loudly tell me to settle my bill before going to my room. It could have easily been charged to the room and I’ll pay it when checking out.

Place was WOW and the staff was amazing, especially the security guard. I'm recovering from a knee replacement, the security guard noticed that I walk with a limp, he reserved a parking for me close to the entrance. That for me was so special, his attention to detail.

The TV, please add more tv channels and upgrade to a smart TV.

The room was in a quiet place very warm as it was beginning to be cold outside and very spacious too. and bed was comfortable pillows great and enough and i had packed breakfast well thought Items in my breakfast pack.

No thing everything was just perfect and the staff were excellent as I was leaving very early in the morning but would always find somebody waiting there at the reception site with my breakfast pack.

We enjoyed our stay really. The staff was exceptional in their services . Very welcoming.

Unfortunately there's one staff member I asked for foam pillow and said he will contact the people responsible and he will revert back to me , but he never did. That was the black spot on my holiday. I've got a some neck injury hence needed a special pillow.

It was clean

Nothing

Everything except the receptionist lady on duty with the guy. I greeted and she kept quite while I was right infront of her. She didn't even look at me. Bad Customer service indeed. Big up to the Gentleman who was on duty with her.

The pompous receptionist lady.

The room is a nice size and the bed is comfortable. The staff were very friendly and efficient at check in and check out. I did not have any food there.

There are not many options for channels on the tv. The parking is outside and whilst safe, there is no shade.

Friendly staff,cleanliness all round..great location. Secure parking with friendly and helpful security. Spacious, clean room. Bathroom clean and very modern. On-site restaurant with great food and atmosphere. Hotel is also near shopping centers and other restaurants

Bad quality of tv channels..please add a bigger variety of channels to choose from