The location of the suites are incredible. We looked out on the Doge's Palace from our window. With the room we stayed in there's a small balcony we could step out onto and see San Marco Square. We highly recommend staying here!

Everything was great! The suites are slightly difficult to find as they're tucked into an alley. Here's hopefully some helpful directions on how to find them! Go to the front of the Basilica and go towards the left side. There is a main street with a clock above it. One alley to the right of that street is a small alley tucked away. Down this alley about half way and on the right is the entrance to the suites. We hope this helps you find the entrance on the day of your arrival!

Location is everything. The view from the balcony is priceless. The room evokes the real Venice. Comfortable bed.

Disinterested guy at the reception. Suggestion: put a real coffee machine with a coffee capsule, people like to drink coffee as soon as they open their eyes and especially with such a view. We asked an uninterested guy for a coffee machine, he brought an old water heater without coffee the other day. A mini coffee machine with 2 capsules per day would not harm the owner's finances and would be a very good investment in the quality of the accommodation.

Location! You can get better than your bedroom overlooking St Marco Piazza. Room was nice, spacious and warm too! Very clean as well. Bed comfy. It can get noisy as the bell tower is right next door, but we had earplugs provided by hotel, which was nice. Water was provided in the room, but I think that kettle or small coffee machine would be great to start the day. There was no coffee machine in the building either

I don’t understand not providing duvet cover over duvet , just flat sheet, which I thinking not very hygienic. Something I noticed only in Italy. I wouldn’t recommend the breakfast that the apartment provides. The price was 15 EUR per person and it was really bad. Even coffee was undrinkable. I would rather go to local coffee spot and have something Italian way.

The location was fantastic if you want to be in San Marco square

Most things were absolutely fantastic. A small issue was tea and coffee making facilities. There was no kettle as advertised in the description but rather a coffee maker. Only four pods were left in the room and no milk was provided which was disappointing.

The only downside of the Luxury Rooms - San Marco was that there was no possibility to order food into the room as they do nit provide breakfast, lunch or dinner but on the booking.com it stated that breakfast could be included. Everything else was exceptional and perfect! Clean, nice bath products, safe, ideal central location and overall a great value for money.

The mix up with the water taxi - I was not told I had to pay at the hotel in advance and in cash which I did not have at that moment because the taxi was gonna be ordered for next morning. So had to take the water bus which was 3 times longer in the early morning hours.

Staff was very friendly. Great view and decor. Definitely gives you that venetian feeling.

We booked this hotel for our wedding. Unfortunately the hotel didn't have an iron. We had to walk 5 min to another hotel to iron all of our clothes there. Very inconvenient. Also, I never have any allergies. My right eye was swollen on the day of my wedding. I took benadryl and it went down slightly. Took a nap in the afternoon and my eye was swollen again. Something in the sheets must've caused it to swell. I never used any other products from my normal routine.

It was in a perfect location if you had limited time and wanted to do most of your vacation in the St Marks Square area. The staff were great and extremely pleasant

Extremely difficult to find (Google Maps did not help us either). The room needed a bit of maintenance and the shower was a bit small. I have a disability and it was a handheld shower head in a bathtub which is difficult for me to get in and out of safely.

Perfect location for views and shopping. Lots of art and churches and everything is in walking distance. Water taxi and water shuttle just footsteps away to take you where you want to go in Venice. Just steps away from St. Mark's Basilica and this is definitely a beautiful sight to see. Get up early and watch the sun rise from Plaza St. Marko's you won't be disappointed.

Lot's of visitors in this area, but that is to be expected because you are right next to the St. Mark's Basilica which is a sight to see.

The hotel couldn’t be in a better location, just brilliant from that point of view. The room itself was very nice and as shown in the pictures so I was pleased with what I had booked.

The room was really hot at night and the air conditioning wasn’t available to switch on the first 2 nights but reception did get it switched on for the rest of the holiday. Also there’s no breakfast facilities, you have to go out to local restaurants for breakfast but it wasn’t such an issue as there are loads nearby.

Perfect location and they gave us the best room which can open the window and see the church and tower. The interior design of the room is super nice too.

The tower rings the bell every hour or half an hour sometime… so you woke up during midnight because of the bell and woke up quite early in the morning. They provided the ear plugs but for people who sleep light not much help. But it’s right next the church, you have to take the downside.