The property was in good condition. Staff was pretty nice and my hallway was very quiet during my stay.. However, things need to be updated on the inside of hotel.

Elevator messed up while I was on it( Thankfully I was able to get off before it got stuck). Lady bugs were in our hotel room.. The bathtub could’ve been cleaner.. Beds and pillows weren’t as comfortable.. Room needs to be repainted in certain areas and bathroom doorknob needs to be fixed.

The property was very nice and not in an area of high traffic.

The air conditioner was ok but the room didn’t seem to keep cold enough. The thermostat was locked out at 68°. And although 68 should be cool enough and the unit did cycle off. The room did not feel like it was actually 68 degrees.

Great location! Not a lot of traffic and close to stores and restaurants. It was very clean, quiet, and peaceful.

The staff at check in. We were not greeted, stood there a few minutes and was only asked “you got a reservation?” Also not informed about a deposit. Only when I asked about the difference of the total. I was then told about the deposit. All other things i needed i googled to not be a bother.

The property was very nice updated and clean…. all of the staff were very nice and we also had breakfast and dinner at the hotel and everything was really good.

Everything with our stay was nice and we had no problems or complaints about anything

the bar and the friendly staff staff was amazing went above and beyond Mr pat and miss Cynthia worked the front desk and was amazing went above and beyond

our comforter on the bed wasn’t clean but they did replace it when asked the bathroom could have been cleaner our fridge didn’t get cold and the breakfast cook his food was over salted and the pancakes were under cooked after paying 30$ I had to end up getting cereal, the young Lady that’s the night cook was amazing her food was great the night bar tender can’t remember his name was amazing he definitely went above and beyond amazing staff

Had eye surgery and had to spend night for next day checkup. Very comfortable, quiet and restaurant had excellent burger for him & perfect salad with grilled salmon for me. Breakfast was excellent as well. Going to stay there again in a few weeks.

Bed are very comfortable--location is great for my business purposes.

Food selection communications in the room--I worked until late and left early but would of liked some info on food choices that were available in the hotel--menu in room would be nice

I love where the hotel is at. Tucked away in the hills and trees. It’s such a beautiful Location. It’s so cozy. The staff is always so friendly and professional. This was my 8th time to stay at this hotel. It’s the only one I stay at when I come to Birmingham.

Breakfast was unnecessarily expensive.

Location great. Willing staff - payment of the stay - I settled with the receptionist at 4 o'clock in the morning with complications on two different accounts.

Very bad chip card - door didn't open right away - had to try like 10 times. Bathroom - I definitely prefer a shower over a bath. I'm a smoker - you couldn't buy matches or a lighter at the reception.

Really can't say enough good things about this stay. One of the friendliest staffs I've ever encountered in a hotel from the front desk to the restaurant/bar to housekeeping. Absolutely excellent!

Nothing, everything was great!