The property was in the middle of Pigeon Forge, in front of a huge ferris wheel, walking distance from Paula Deen’s restaurant, shopping and the Comedy Barn. They have an indoor pool and hot tub. We forgot our towels, but they had some for guests to use. Everything was exceptionally clean and the beds were comfortable. They had a shampoo, conditioner and body wash dispenser in the shower and plenty of towels. The staff was friendly and accommodating. They served a complimentary breakfast that could’ve easily rivaled Shoney’s in the 80’s! They had scrambled eggs, custom waffles, fresh fruit, french toast sticks, 3 types of juice, grits, fried potatoes and the crispiest bacon I ever ate! I kept wondering how they could offer all that at such a low nightly rate. I HIGHLY recommend this place and I’ll definitely be staying here again.

Nothing!!!

The Staff was excellent and provided wonderful service in all ways! The front desk staff was phenomenally helpful, Francisco, Gean, George...to name a few that helped me. My room was clean and towels were available upon request. I had a tiny issue with my sink stopper and safe being locked, so maintenance came promptly to fix those - and I mean PROMPT!! Thank you! The breakfast was a great bonus to our stay. LOVED the Ferris Wheel view outside our window (see MY pic FROM the ferris wheel of the ropes course). Noticed several people sitting on their balconies, we didn't have time for ours, we were too busy out and about AND very happy to come back to comfortable beds after a long day riding rides, doing the ropes course or enjoying Dollywood. We got soaked one day at Dollywood and were able to wash and dry our clothes in nice clean inexpensive washer/dryers! This property was in a GREAT location to everything we had planned to do in Pigeon Forge.

No chair in the laundry area.

I loved the look and feel of the hotel. I loved that they had Jimmy Buffet & others music playing in the lobby. It made it feel like a real experience. The AC worked great in our room! The beds were comfortable, for the most part. The balcony overlooking the island was nice in the evening! We didn't have time to use the indoor or outdoor pool, the gym, or jacuzzi, but they are always a welcome sight! The location is great. We love that we didn't have to drive to get to a few great places.

There is little to no parking on site. You have to park across the street, behind the hotel, in a separate lot. I just had major back surgery, so if I had known this, it probably wouldn't have been my first choice. The comforters on the beds were barely thicker than the sheets. I recommend bringing your own extra blankets. The smell of the hotel was a little off-putting, but I think it's supposed to remind you of a beach? It was just a little weird, every time I walked through the door. The elevator smelled way worse than the other parts of the hotel. The prices in the lobby gift shop were outrageous. It was much cheaper to visit one of the hundreds of local shops for souvenirs.

My husband and I have been taking a trip to Pigeon Forge in December for 4+yrs now and we always stay at Margaritaville Inn. You can walk into the island and avoid all the traffic. The hotel always smells great, just like an island. Staff members are always nice and friendly. Rooms are always clean and the bed is so comfortable. The shampoo/shower gel/lotion they provide in bathroom smells amazing. This is my favorite hotel to stay at.

The internet is not always strong. I usually only have 2 bars.

Everything! The location is awesome especially not having to deal with traffic to go to the island! Private gated parking lot. The place smells like the ocean. The rooms were very clean and nice. The beds were amazingly comfortable. Bottles of soaps, lotion, shampoo, conditioner, and body wash hanging on the walls and they make your skin so soft. Shower water pressure was awesome. I’ve stayed at many many hotels in pigeon forge and this is by far the best so far!

Loved everything

Very clean facility and the local location is excellent. Very convenient to everything.

Not happy about the parking situation. I have a handicap tag Because of some health issues which means I can’t walk very far or climb steps. but almost every day every handicap parking spot next to the facility was full and all of the other parking spots that are around the facility where full also. So we had to park across the street in a private parking lot that the hotel owns but which means you have to walk along way and across the street to get to the hotel, which is not ideal for me.

Our room was very clean, a little small for 4 adults but we made it ok. The breakfast was great each morning and we loved the indoor pool and hot tub! The staff was all so helpful and courteous. We would stay there again!

The rooms are a little small for 4 adults. When booking again, I would probably get 2 rooms or a suite. Our room was supposed to be overlooking the "Island" when actually it only overlooked a parking lot and there was a walk to the island. It wasn't far but there still wasn't a great view of anything.

We love staying at the Margaritaville Inn. My husband and I try to make a trip to PF every December to see the lights and do some shopping. When you walk into the inn it always smells amazing...just like the beach! The rooms are always spotless and the beds are so comfortable. We had a balcony that looked over at the island that was really nice. The breakfast was great (fruit, cereal, muffins, waffles, pancakes, sausage, gravy, biscuits, bacon, hash browns, milk, juices, etc). You can walk over to the island anytime and avoid all the traffic. It is also close enough to walk to Winterfest (walking trail near the island that is decorated with Christmas lights).

The only improvement would be the internet/wifi connection. It was very spotty and slow at times. We didn't spend a lot of time in the room so this wasn't a big issue.

Everything was wonderful. Free breakfast excellent. Staff very friendly and helpful. Rooms were spacious and clean. Pools indoor and outdoor clean and very nice. Hotel is close to everything. Some days we didn't have to drive anyplace. Definitely will stay here again.

Nothing. A wonderful experience. All the other guests also seemed quite pleased and impressed with food, and all facilities. Everyone was in a great mood at this hotel. We even stayed an extra night.

There was us so much greatness about this Inn! we loved it from the time we walked in with his beach smelling and very clean establishment. Loved all the decor and our room was very nice! Our balcony and view were spot on! We all loved, loved the warm outside pool and the jacuzzi. Very clean and the best sleep in a room hotel and bed was the absolute best! We all rested the best ever as we all acknowledged to eachother. Food was great and your team members were spot on! I work at a Conference Center in Black Mountain, NC a as a guest services employee and your employees were so friendly and awesome! we will be back!!!

The only issue was one of the bed spreads had a small blood stain that looked like someone was trying to clean out but it didn’t work so you should take that out of commission. we didn’t see it until the next morning. something like that should not be used even if you tried to get it out and it didn’t work.