We liked a lot the style of this family owned hotel, managed by four sisters. Rooms are decorated and designed with many nice details which give this hotel a personal style. Attentive and helpful staff, water and coffee at your disposal, and refillable bottles for liquids (water, soap) to avoid plastic , fridge in the room to keep Drinks and food cool if you wish - just to mention a few more aspects we appreciated. We had a terrasse with chairs und table in front of our room that we could use.

The hotel is a bit outside of Mahahual, hence you better go there by car if you want to go to Mahahual in the evening. But they offer to bring retaurant food to the hotel as well.

We loved the room: it was extremely clean, with a very comfortable bed and pillows, good size and a nice shower. We loved the hammocks, the terrace and the view of the jungle from up there. The best part of our stay though was definitely the service from Diana - so friendly and helpful. There were so many nice details around the property, it felt really thoughtfully designed.

Maybe a continental breakfast service would be nice since the location is slightly away from the main strip. However, they did offer bicycle rental for 150mxn per day and we also had a rental car. We knew the location before we booked.

The place had a homely feel to it and the staff was super service minded and friendly. Nice terrace outside the room and a good rooftop area. The room was clean and beautifully decorated. Also with good ac and shower. Breakfast was lovely (fresh fruit and yoghurt). Would definetly stay here again.

Not the best location but with bikes or a car you can easily get around. The pool area hasn't got much room around it to hang out, only some tables and hammocks that can be quite hard to get in.

The staff is great. She gave us a choice of rooms to accommodate our preferences. Her suggestion for a place for dinner was very good. The property and the room was clean and well kept. The beds were very comfortable and the fruit supplied for morning was on time and tasty. The shower was hot and great water pressure - best of our trip! We watched the sunset from the 4th floor terrace and ate breakfast up there as well. The hotel is a bit out of town - easy to find and quieter - and less than 5 minutes away.

Nothing.

Cleanliness and decor of rooms. Everything was included: breakfast, water, bananas anytime. Pool was a vibe. Breakfast was above and beyond. In room coffee 10/10. Bathroom toiletries were great. Rooftop was great. Every room had Semi private patio space. Staff super kind and helpful. Love that it is family owned/operated. Cute and lovely animals.

Nothing, would stay again. And looking forward to the Tulum location opening

Everything was perfect! The room is beautiful and clean, the breakfast was exceptional, lots of fresh fruits, yogourt and granola. The staff is amazingly kind. The hotel has a nice pool with hamacs where you can relax, and is super eco-friendly (make their own soap, reusable containers for shampoo). Cute animals too! Would stay here again !

The adults only concept is awesome, they also care about the environment as they only use glass containers to avoid paper and plastic waste, we loved the facilities. And the owners are super helpful and awesome. Well be back for sure. Two thumbs up 👍👍

Very clean and nice hotel! Super helpfull owners/staff and a lovely healthy breakfast. Would certainly recommend and go back

Location is slightly remote to the busy and nicer part of the city. But hey, that's also clear when you check the location :). Requires a car or a bike rental for the beach (or a long walk)

Great hotel if you want to avoid the busy strip of Mahahual. The rooms are clean and spacious. The pool is awesome if you want to avoid the busy beach. We rented bikes at the hotel which we used to go in to town (5 min) or to the strip (10 min). The reception helped us with arranging the colectivo from- and to- Bacalar which was really helpful!

Everything was more than perfect, so clean, cozy and green hotel. The staff were friendly and helpful and they have such a cute animals that I loved to pet all the time. :) The breakfast was, so fresh, healthy and delicious. It was one of the best places in our stay in Mexico. :)