Breakfast was good, of course, I only had cereal and fruit. Location was good for the event I was attending, construction made it a little harder to get to. The staff from check in, restaurant, bar and housekeeping made me feel very special! Artwork was amazing!!

Bentonville is a nightmare to get out of but that doesn't have anything to do with the 21C.

As it was an “art trip”, the hotel’s art made our stay great — a real one plus for the vacation. Terrific staff, particularly appreciated Denise’s help. Corner King room is highly recommended

Too cold to relax in common spaces. (Our stay was last week of September). A bit pricey

Very, very clean (always saw an employee wiping down surfaces, etc.) along with an efficient check-in and friendly, personable staff at all levels and all shifts (from front desk, to the bartender at The Hive and the valet staff).

The bed was not comfortable - too hard for me and compared to most upscale hotel rooms. No mini-fridge snacks or drinks, had to get from the front desk - not a big deal, but inconvenient - which defeats the purpose of having a room fridge. The Hive had great drinks, but limited food menu, so we had dinner elsewhere. Had breakfast there, but it was just okay. Again, limited menu - my breakfast sandwich was on a sliced sourdough bun that was very dry and difficult to eat as a sandwich, so I deconstructed and just ate the eggs and sausage. my husband had eggs, sausage and toast, and the toast was burnt - black burnt.

It was really nice to have a table in our room and the refillable water bottles & water station! I loved the art gallery.

Some of the finishes in the room needed some TLC, specifically in the bathroom. It would have been nice to have a smart TV, we watched shows on our iPad. We could hear neighbors talking/running.

lovely staff. great restaurant. awesome art. great location. chris the valet an awesome friendly fellow

my girlfriend smashed her head on the lights that are too low above table in room. it dented the light. there were other dents in it too. so not first time. I mentioned this too front desk. they didn’t seem concerned. she had to lay down with a cold towel on her head! also the room stank of sewage a few times. and the hall and elevators. all a bit dissapointing for a luxury romantic stay.

This is a beautiful hotel with a stunning set of galleries. Loved the restaurant on site and their comfort with having you take a drink or bite to your room (I did not use their room service, but folks were definitely enjoying that). The location was perfect for downtown, which was a treat on a Farmer's Market Saturday. Staff excellent.

Almost everything, but we didn’t get maid service for our 2 night stay and the price of accommodations should have included a turn down device each night.

Gift shop was lacking any edibles or drinks and the novelty selection was limited.

Staff was very kind and efficient! I was handed a list of places to eat around the hotel which was greatly appreciated! The reusable water bottle was nice too! I was able to take it with me while hiking and running around town.

The parking was not my favorite, but I felt safe going to and from the parking garage.

Best location for exploring downtown Bentonville and walking the trail to Crystal Bridges. Love the rotating art exhibits in the lobby

While the rest of the hotel is unique the rooms themselves are very standard. Similar to what you find at your typical chain hotel.

Loved the vibe in the hotel. The ambiance was fun and interesting but not over the top. The room was lovely, clean, and well appointed. The art was wonderful too. All staff I interacted with were kind, thoughtful and professional.