Room, view, location.

Kyle. He recommended Lone Star as a restaurant because we are American and it was objectively terrible. His other recommendations were generally bad or biased. He said Fergberger had deteriorated and we had just had a lovely meal there. Bella Cucina--ehh not as good as he said. It was odd. It's like he was purposely steering us towards bad restaurants. The negativity was off putting, especially disparaging Auklanders. He also said the yellow jet boats were the best. Maybe they are, maybe it's because the hotel has a discount deal. Coffee was awful. That can't compete with local options at all.

Very authentic, characterful property in the heart of Queenstown, 5 minutes from the centre but in a quiet setting with a lovely courtyard. Beautifully presented and with the wonderful sound of birdsong. Fantastic views of the Remarkables mountain range as well as the harbour area and lake. Highly recommend. Much better than any bog standard hotel accommodation in most of the city. Very friendly staff.

The location was perfect for accessing the town, restaurants and other facilities, although the hill walking is a killer :) The hotel is very quiet, extremely clean and warm (we stayed in winter) with the best views in Queenstown. Beautiful lounge and dining room. The Managers went out of their way to make us welcome.

The continental breakfast was very pricy, so we opted to eat out.

Location is really excellent. It was an extremely comfortable room with many little extras that you don't always get. Great tea and coffee making facilities in the room. Both bedroom and bathroom were a great size. It had lovely double doors out to a little balcony. Manager was very accommodating with storing luggage etc, and helpful recommendations of things to do in Queenstown and where to eat.

Decor was a little dated for my taste but if you like traditional style accommodation this is perfect.

Location was perfect easy walk to town centre - Peter Ray was very welcoming and helpful - we arrived early and had a full day planned so he gave us the key early so we didn’t need to worry as we arrived back quite late

I stayed with my daughter for 1 night before travelling back to the UK. We were greeted and made welcome. The room was great and had a good selection of tea/coffee etc. We did not have breakfast as we had to be out early. The staff were very helpful and allowed us to park at the premises for the day which was great. I can recommend staying here.

The accessible facilities of rails in the bathroom and toilet and a seat in the shower were a life saver. My mother had recently been discharged from hospital and having access to accessible accommodation before catching our flight was critical.

The parking was tight but we were grateful to have been allocated a place.

The location was perfect -- walking distance to everything. Yes, it's on a hill, but it's really very accessible. View from room out to The Remarkables was beautiful. Sky and Angelo are fantastic hosts.

Current couple/managers appear to have recently taken over. Very easy to speak to and communication was good. Room was as described and good views of town, lake and mountains. Very close to centre and walked everywhere we needed to go. Would stay again and recommend

Nothing

An older style property with charm. Clean and comfortable rooms and a short walk to town. Nice views of Queenstown from our room.

Parking limited to 4 cars. Parking area a short distance from accom