2 minutes walking to Massaua Metro station. I spent a week of work & cycling (no problem to bring the bicycle to the room). Breakfast is great with good choice of everything, in particular cakes. Tea/coffee in the room. Workspace for office work is large enough. Rooms are quiet despite much traffic around. Staff is nice and knows how to sell the client-binding programme. The staff is very cooperative and responsive

The elevators get crowded, waiting time (around breakfast) from 6th floor sometimes in the range of several minutes. Elevator 1 doesn't know about Elevator 2 (claims from people finally picked up by Elevator 1 still stopped Elevator 2 with passengers long gone with Elevator 1), so obviously a control & comms shortcoming - urgently ask your provider to refine! Internet wanted to repeatedly re-connect but didn't, at times fast, then tantalizing slow, not the level for a business hote. A speed test went down to 3.7 mBIT/sec (upload 4times faster though) with ping more than 1/10 sec. Not usable for meaningful business work. No champions league on TV in a 4 star hotel.

I would first like to thank Hanna (sorry for the misspelling) at the reception. we arrived at 10.20 am and not only did she allow us to check in she found a room that had a huge double bed and 2 separate beds for my daughters as my eldest is now taller than I am and struggles to sleep on a sofa bed with her sister. The room was very spacious compared to most hotels we stayed at. The location is great as the metro stop is barely a 100 meters walk from the hotels and brings you to the center of town in about 10 minutes. The breakfast is nice and the staff very friendly. we will definitely go back when we return to Torino

The a/c was not working in the hotel during our first night and no one warned us. it was so hot we had to sleep with all windows open

Everything was perfect. I felt like I am in my own apartment. There was nothing out of ordinary and everything was in place as it should be. I did not feel uncomfortable at all. Thanks a lot for every single service you provided.

There was only one thing that needs to be improved. Night was cold but A/C could gone up to the 24 Celcisius only. I would like to have a warmer place. I understand that it is a cost affecting decision but as I said it could be a warmer place.

The first room the offered us was opposite the lift so we asked to be moved. The staff were most helpful. The room was large and well laid out - standard hotel room but the bed was huge and very comfortable. location was ideal as we were out of the centre but the metro line ran form a station almost directly outside. The neighbourhood was suburban but there were loads of local shops and restaurants if you walked around the corner. A large supermarket 300m down the road. The room was quiet and cool with a great view of the mountains in the distance. The hotel did not appear to be busy but there were always lots of people at breakfast - not crowded. Breakfast was great with options of cooked or savoury/sweet. tea coffee and juice and fruit available. Staff were very friendly and helpful.

No outdoor area to sit and have a drink in the evening, inside bar and restaurant did not really appeal, but other than that no complaints at all.

Proximity to downtown and parking has different sizes of places for all types of cars. Not far from Juventus stadium. A few gluten-free food at breakfast. The room was clean, and the bed was comfortable.

The room was not cleaned when we came back around 14:00 from shopping with all the bags. We had to put them back in the trunk of the car because the room was not ready, and we did not want to leave the bags with all the newly purchased things in the room (with tickets etc). When we came back around 16:30 it was done. We could not use the "Do not clean the room" card because, from our understanding, it had to be put before 2AM. The light in the breakfast room was too dark (it was rainy outside and already dark outside although it was 9am - a little more light would have been appreciated).

I arrived early from an international flight and the friendly staff had a room ready for me. They were very nice about accommodating me 4 hours before the official check in time. The included breakfast had a range of items and convenient for starting the day. Also easy access to the center of Torino via the metro across the street.

We needed a hotel easy to reach and rest for some days. This hotel was a good match for us as it was very quiet. The first night was cold but after asking, they provided us an electric heater which was really good. The breakfast is good and there is variety of options to choose and enjoy it.

I wish it could cost less

The wheelchair-user room was excellent, plenty of space, bed the right height for transfering, bathroom very good with lowered sink, roll in shower, toilet with grab rails. Comfortable bed, and you could open the windows for fresh air. Housekeeping was excellent, my room was spotless. There was a kettle and minibar in the room. Breakfast had a good selection of hot and cold, and delicious pastries. Restaurant was also very good with attentive staff. Reception staff were great and helpful. If you are a wheelchair-user, then I reccommend this hotel to stay in.

Just that the bathroom floor was very slippery even when dry - for safe transferring, a non-slip rubber mat would be very useful. I had to ask for one, and it was sent promptly to my room, but if the hotel provided one already in the bathroom without disabled guests having to ask, that would be very helpful. I have already made this suggestion to the hotel. It's the little details like this that help disabled guests have an enjoyable and comfortable stay.

Location was great for me, which is why I booked it. The hotel was clean, the breakfast gave plenty of options the staff were amazing.

My room was a room facing the sun, so when I entered the bedroom at 7pm, the thermostat stated 27 degree C. I asked reception if they could help me work the air con but they stated this has been turned off due to the weather not being hot. Considering when I arrived the weather was sunny and was 26 degrees C, I would say iair con is needed. Therefore I had an unpleasant sleep because when I opened the window, it was too noisy, but without it, it was too hot. When I'm spending such a high price I would expect to be able to work the Air-conditioning.

Breakfast had a good selection of hot and cold, and nice pastries. The room was kept spotless by housekeeping, and the staff very nice and helpful. Location is opposite a metro station which takes you to the centre of Turin. The wheelchair-user room was excellent with lowered sink, roll in shower and grab rails.

Being specific, as a wheelchair-user, a rubber mat would be useful in the bathroom as the floor was slippery. I add that when I requested one, it was supplied promptly, but maybe have one already in the bathroom for disabled guests without them having to ask would be great.