This was my second time staying in this hotel, and it was just as amazing as the first stay. Great location, lovely breakfast, wondering staff, great value for money, very comfortable beds.

There is nothing to complain about. Everything was perfect.

This is a lovely small hotel - way exceeded our expectations. We booked the Suite (our two adult children and partners had standard doubles) and it was amazing. HUGE with a great six-person table for game playing or eating. Comfy living room space. Great beds in a separate bedroom. Sauna (pay to use) with very cool shower and amazing bathroom with bathtub and huge sink. It was fabulous. Spotlessly clean. Standard rooms were also very nice, roomy and clean. Breakfast room is lovely and breakfast was very good. Well-equipped honor bar. Excellent staff who gave us a great dinner recommendation.

Nothing at all

Great location immediately off the bike trail and 50m. from the town square / center . The young lady at reception was extremely pleasant and very helpful . Great locked indoor bike storage . Lift to room . Room very nice , clean and bright . Many good restaurants within 4 - 500m. walk . Breakfast was also very good with hot and cold food options . We will return here again on another bicycle journey.

Liked it all

I loved absolutely everything about this hotel. The location, the staff, the breakfast, the room. I have no complaints at all when it comes to Hotel Am Helmwartsturm. I highly recommend it.

There is nothing to dislike about this place. Everything was perfect for us.

Great location and free parking in the multi storey close by was a bonus. The breakfast was outstanding and it was an easy walk to nearby restaurants.

Did not like the latex undersheet - it made sleeping hot. If used there should be a good quality mattress protector on top of this not just a sheet. The pillows were soggy - need to offer a firmer choice.

Cute hotel in Andernach. Has a garage for bicycle parking. Nice breakfast. Offers a list of recommendations -- be sure to eat at Damaskus Syrian restaurant a short walk away. Along the old city wall and not the Rhine, but an easy walk to it.

The room and bathroom were very good, the breakfast was excellent the the location, in the centre of the historic old town was great. The free parking was very good and all the staff were really wonderful.

I can't think of anything.

Very friendly staff, we were attending an event that started early at the weekends so they started breakfast early just for our small group.

Rooms did not have air conditioning so were a little warm, leaving widows open was a little noisy with property located so close to the main square

Hotel was very clean, room and facilites extremely comfortable and the staff very helpful. Breakfast was excellent. As I arived late at night, the option to retrieve my key from a coded keybox made everything much easier

No complaints here!

They were very flexible and helpful with the booking. Great room, comfortable bed, super location.

Suggestion to change the toiletries in the bathroom to natural cosmetics.