We pulled up after dark and I wasn't familiar with the neighborhood and a staff member , Emily, came out to greet us and showed us exactly where to park and helped us carry our things in. Emily was so helpful, welcoming and accommodating and my tension from the drive in was immediately relieved because her positive attitude and helpful nature. She showed us around, acquainted us with our surroundings and the staff , she showed us around our beautiful room. We had water , soda, ice and snacks available to us along with espresso we had the next morning. The bed was comfortable and clean. The bathroom was spacious with a shower and a large bath tub. Toiletries were also available, a robe, linens and adjustable lighting. The chandelier in the room with the high ceilings is gorgeous along with the beautiful, large windows. This was my daughter's first trip to New Orleans and I wanted her to have a unique experience and see how beautiful New Orleans really is and the Melrose Mansion with its wrought iron gates , high ceilings , wood floors and chandeliers was very impressive and she was so excited to be there. The neighborhood is also beautiful and easier to get around with street parking available also if needed. The staff went above and beyond at every turn and I can't say enough good things about them. I highly recommend staying here.

The Melrose mansion is gorgeous, perfect location for Frenchmen street and the French quarter. Short distance to Cafe du Monde and the French market. Inside the property it is filled with amazing architecture and history which staff are knowledgable to explain. Staff are amazing catering to all our needs, and always have us a warm welcome making us feel right at home. Breakfast every morning was a delight with an array of food for everyone. The rooms have all the amenities you could wish for alongside the potential to personalise your stay. This is a one of a kind touch that no other hotel I have been to provide. This was a breath of fresh air. My partner and myself would definitely recommend Roomza New Orleans Melrose Mansion to anyone wishing to have a personalised historic hotel near all main streets in New Orleans. We just wish we could have stayed longer.

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Lovely old mansion converted into a small hotel. Great location on Esplanade, with an easy walk to Frenchman St and the French Quarter. Our room had wonderful high ceilings and a fantastic marble bathroom with a huge tub and nice shower. The breakfast was good, mostly hot food from Buffa's across the street. Best of all, the staff was amazing - very friendly and welcoming. In particular, Emily was super helpful with tips on things to see in other parts of the city.

It would have been nice to have some cereals and toast for breakfast alongside the hot food.

I loved the location. We were literally walking distance from everything! The French market, bourbon st., the cathedral, restaurants, the public transit… we didn’t have to move our vehicle at all. A lot of culture around the area. We loved it. The staff was AMAZING! Anything we needed, they were very accommodating! We had a hot breakfast every morning! And parking was free for the guest!

So, the first day we were there the elevator didn’t work. Our room was on the top floor so we had to walk up and down 4 flights of stairs, but it started working the next day, and our refrigerator didn’t work in our room for our entire stay, but we made due. The room could use a little updating.

The location was fantastic, next to the French Quarter and also Frenchmen Street but quiet at the same time. Just perfect. The building was beautiful, a grand mansion perfectly in keeping with New Orleans, with trendy, modern décor. The pool was great, really refreshing at the end of a long sightseeing day. The staff were really friendly.

Our pillows were quite hard and uncomfortable. The bathroom was beautiful but a bit impractical, the access to the bath/shower could be difficult for some people. The breakfast was good but not very varied.

Lovely property, well located to town, nice, clean and pretty period building. Complimentary extras such as cans of drink and crisps was a nice touch too.

There weren’t many people in the hotel on the first night so the hotel decided not to serve breakfast - they only told us at 8 when the breakfast was meant to be served. They gave us a voucher for a diner next door, but it didn’t open until 9, so we had to miss it. Then when we were leaving the next day, we had told the desk we would be leave early at 7, and were told there would be someone at the desk at that time. But when we got there, there was no staff about to check us out, or to assist when we couldn’t get the gate to open (to get our car out). No one answered the phone or returned our messages either. We managed to get out ourselves in the end, but were c50 mins late leaving - which was really frustrating. Had we been due to get a flight this would have been even worse.

The staff was VERY friendly. Very comfy bed. Always asking if we needed anything. Going above & beyond with anything that we would need. We would defiantly stay there again. Very intimate property, but staff is there at anytime to help with questions or anything you may need. Being that it is a boutique hotel, only 20 or so rooms, the only time we really saw any other hotel guests was at breakfast (that was provided free daily). We enjoyed sitting out by the pool for a few drinks (quietly, by ourselves), we enjoyed a swim in the pool (quietly, by ourselves). We pretty much walked everywhere during our 4 days in New Orleans from Melrose Mansion. We have been to New Orleans many, many times & this was one of our favorite places that we have stayed.

That we had to go back home lol.

I cannot say enough good things about this little hidden gem! We only stayed for one night as we were just passing through but I wish we could have stayed longer! I was a little lost when we arrived just because I was unfamiliar so I called and the Immediately came outside to direct us. They greeted us and helped us check in excorted us to our room and helped with our luggage. They even offered me a silk pillowcase. They gave us great suggestions for dinner and drinks on fenchmen st. Breakfast in the morning was delicious and check out was super easy! Can't wait to book here again!!

Great location close to the French Quarter, in walking distance. Drinks and snacks offered for free in the room. Good beds. The included breakfast is a good start to the day and the staff are kind. Beautiful mansion overall with secure entry.

The mansion has so much to offer but it needs work. Holes in the curtains, dirty carpet, and in dire need of a new paint job. Once renovated, it will be an even better place to stay as well as better value for money.

We liked the location- placed nicely between Frenchman and Bourbon Streets in the French quarter but far enough to be very quiet. The breakfast was lovely. The pool looked great however we did not have time to use it.

We did not receive the room we expected as they have many rooms as we were told, it’s likely the pictures you see online Aren’t necessarily what you will receive. Enjoyed our stay nonetheless.