I had the pleasure of staying at The Mirage Resort & Spa, and I must say the experience was outstanding. A special thank you to Slimani Khaled, the Head of Accommodation, for the warm welcome and exceptional assistance throughout my stay. His professionalism truly stood out. The entire team at The Mirage was remarkable, ensuring top-notch service and a memorable experience. I would also like to highlight Saber from the restaurant for his exceptional service and attention to detail, which made dining a real pleasure. I am already looking forward to returning for a long stay and enjoying once again the impeccable hospitality this resort offers. Highly recommended!

Warm welcome by the management team (Ms Yosra, Mr. Khaled) with minth tea. Details of the complex received. Luggages directly transported to our villa, aisle "Bougainvillea". Lounge at the reception very well decorated, clean, confortable, cosi atmosphere, floral scent ; we spent time there with view on garden and pool. The gardens smelt very good, maintained by the dedicated team. -Villa (641) very confortable, cosy with carpet, paintings, terrace ; with dressing spaces put clothes, cleaning every day, towels changed, shampoo/shower gel, bottle water. -Main restaurant: international and tunisian food (sincerly delicious) : several entrances/main plats/desserts: vegetables, tajines, coucous (meat, veg.) ; fresh fish, shrimps, fruits (pomegranate, dates, ...), cakes, .. prepared with attention and refinement. Thanks to Mr. Faycal (ex. Chief) for his attention. Thematic food every day. A specific tunisian evening was a sucess (tajine, crisp, makrout..), waiter with traditional tenu, nice music. -Breakfast: salted, sweet, pancake, crepe, milui, eggs omlett, oney, halva, marmelade, fromage, ..., you can't imagine. -Resort: fitness room (we enjoyed it, view on the pool and garden), 3 pool one supervised from morning to end of day, ground and corridors cleaned ; secured (main entrance, side beach, camera). We felt like at home in this village. All the staff was polite and had a word for us, especially for our daughter (she has appreciated these discussions, us as well). Kids club : a special thanks to Hana for her time with our daughter (4y) and I think with all the kids (several activities (coloring, creation, pool ..)). Evening time after dîner very appreciated by the kids (songs, choreography). Activities all the day: yoga, aquabike, stretching, tennis, .. . Dynamic animation team. Thanks to all of them (Ouissam, Gaston, ...). Access to the beach in few minutes, walking/running along was a real pleasure.

Nothing : in summary, we were very happy to stay at the Mirage Resort and we recommend it ! The experience was incredible and the resort is fully adapted to families, couple or single travellers. Thanks +++

The service, facilities, food, accommodation were all outstanding. The pools are excellent. Range of food for all inclusive stay is excellent. They have live cooking stations during every meal, pancakes, bead and eggs at breakfast. Grills, pasta, pizza at lunch and dinner. They have an extensive range of continental cuisine, huge salad bar and delicious local cuisine. All the food is really fresh. My children never struggled to find anything to eat and really enjoyed the food, my fussy kids. Outstanding service from all staff especially Yossra and Nihel at reception, so attentive . They go out of their way to be hospitable and accommodating. We stayed for 1 week in oct 2024 with our 4 children. They all thoroughly enjoyed the pools, beach, food and entertainment. Would highly recommend this resort. I also had a massage at the spa which was so good. A 50 minute massage for only £50, excellent value for money. On our last day our flight was late, we didn’t leave the resort until 8pm. They kindly allowed us to use the room longer than the check out time and accommodated me to pray during g the day even though we no longer had the room. Excellent service, they really go above and beyond. The entertainment each evening was also really enjoyable. Especially the Halloween themed dinner and entertainment for the children and adults. One thing to note, most of the entertainment was in French. Which made it a bit tricky for us to take part in a few things. One day our ensuite shower flooded and this was sorted ASAP.

One thing which needs attention is the shower head in our en-suite bathroom.

The service is top notch. friendly and helpful staff, was very clean and comfortable bedding. Rooms are cleaned daily; internet was fast. Close to the beach and great swimming pool. The staff were very welcoming, attentive and very professional staff throughout our stay. We were upgraded to exclusive which was really game changer. The buffet options were great I find it a variety of options to choose from. the staff in the restaurant were friendly and accommodating. we were very pleased with our stay - felt like we were at home. They went out of their way beyond and above to make us comfortable. Definitely, we will refer it to our family and friends. Special thanks for the staff, Khalid, Yosra, Adil, Bilal. and so on, every one of the staff were super kind and helpful.

More equipment for the gym

The hotel was amazing thanks to the wonderful amazing staff and employees.. they managed to make us feel like we are amongst family.. special thanks to Khaled who texted us before we arrive asking for any specific requirements.. Shatha with her amazing smile and great recommendations.. Ghassan who was always checking on us making sure we didn't need anything.. facilities were great.. the beach is outstanding so are the pools The architecture is so nice, with such soothing color schemes.. and gardens are heavenly

The only downside for this hotel is the food..there are sooo many varieties but no distinct flavour..hope they take notice and make some adjustments to their menu One minor thing..they only have shampoo no conditioner!

In fact, we were very comfortable with my family at Mirage Hammamet Hotel, as I liked the way the staff dealt with us, especially Adel and Murad, they helped us a lot. I also liked the breakfast and dinner, and the location was also comfortable and the rooms were clean. Finally, we said goodbye to Mr. Chakib, the general manager, personally, and he provided us with his business card. This was wonderful.

Nothing

amazing hotel, super clean and modern, spacious rooms with complimentary fruits and dates. the staff are exceptional, Yousra and team went above and beyond, no request was too much... even to the point they ordered food from outside and brought to our rooms. Breakfast was yummy, we ended up eating way too much and had to skip lunch.... variety of options with really friendly staff...Tunisian hospitality is second to none

There was nothing i disliked

I recently stayed at this wonderful hotel and was impressed by the exceptional service from Mr. Khaled and his team. From our arrival to departure, they were incredibly attentive, ensuring a smooth check-in, providing excellent local recommendations, and maintaining our room perfectly. Their professionalism and warmth made us feel truly valued. Checkout was just as seamless, thanks to their efficiency. Mr. Khaled and his team made our stay memorable with their outstanding service. I highly recommend this hotel for anyone seeking genuine hospitality and exceptional care.

Everything was excellent, and I will definitely return to this hotel.

I recently had the pleasure of staying at Mirage, and it was an exceptional experience from start to finish. The staff were incredibly friendly and attentive, making sure every need was met with a smile. The rooms were spacious, clean, and beautifully decorated, providing a perfect retreat after a day of sunbathing. The amenities, including the pool and fitness center, were top-notch. A shoutout to the incredible lobby and room management team – they were always very responsove and tried their best to accommodate our needs with a big smile. I highly recommend Mirage for anyone looking for a comfortable and memorable stay.

Wifi could be better in the room

I would like to thank all the staff who were very friendly including the manager and Hanan who was in cahrge of the children play area and the activities. There was a big pool for my kids aged 3 and 5 years old (were able to stand up). We managed to get a break from 10am to 12pm as Hanan took the kids and played with them so we could relax by the pool. Kids had an amazing time. Face painting, kids party every evening from 8pm to 8.30pm. food was nice and fresh and different every day. Waiters were very friendly and efficient. The room was big and cleaned every day. The entertainment was very good and dance shows for the kids. Our overall experience was amazing and I would definitely come back and recommend this place to anyone with kids. Perfect family resort. The beach is also close and Hanan takes them to play volley ball. Staff were helpful, honest and friendly. Thank you so much