We really felt at home, the staff was very helpful and more than nice. It is a wonderful small hotel in a remarkable location, center of a beautiful quite town. Hotel is near to everything; cafes, restaurants and supermarket all were a minute walk away, also bank ATM is next door. We walked 10 minutes to Mont Blanc tram station, even going by car to Chamonix is only 20 minutes trip. Definitely will return to this hotel whenever we travel to this area again.

Breakfast could be better

This hotel is so lovely! The beds are super comfortable and the rooms are small but have everything you need. There is ski storage downstairs and you can walk to the lifts. The hotel is right in the center of town and there is free underground parking nearby (but you can also come by train and take the gondola into town). The staff are friendly and flexible and kind. And the breakfast is perfect. I definitely recommend this hotel!

I can't think of a thing!

Friendly staff, great location in Town, minutes from all local bars and restaurants. Rooms a little dated but clean and tidy, with daily room service and fresh towels if requested. Some rooms (14&15) are external to the hotel but this was not a problem for us. Several sets of steps to these rooms, so maybe difficult for those with mobility problems. Breakfast was good for continental style. Rather small number of seats/tables, so a little busy with skiing groups all heading out at same time.

Nothing really. Greta value for money.

The location of the hotel was perfect.

The rooms could use a mini fridge and updated bathrooms, otherwise the rooms would be great. Additionally, breakfast was only a (very good) croissant, bread, and drinks and was $9 per person which is too much for a croissant and a drink. If they offered more breakfast options it would be more convenient.

The room and location - brilliant. It's right in the center of the town, all restaurants are literally a minute away.

Breakfast could be improved. I realize it's the French way of starting the day, but since most people come there for active holidays (skiing, hiking), more than just croissant+bread+butter+coffee would be nice. Cheese/meats/eggs would make a lot of sense.

Fantastic location in Saint Gervais Les Bains. Beatrice was very friendly and really helpful, answering our questions before arrival and ensuring we had everything we needed even though we had a very late arrival at the hotel. Our room was very clean, the bed comfortable and a great shower. The breakfast was excellent. This is a fantastic hotel with very friendly staff who are very accommodating. We would highly recommend staying here.

Nothing. We loved this hotel.

You couldn't get a better location is this stunning town. The view from the window is lovely. The staff were all very friendly and helpful. Parking is free and only 5 min walk away.

We had a room on floor 3, with no lift it's a steep climb with bags. The noise from the street does come straight through the windows so it can be a bit loud with music at night.

Fantastic stay - Alice & her team were great ! & breakfast was amazing

Rooms could be more modern but Alice has been there for 2 months only so you can see the improvement

The hotel manager was excellent, he looked after us from arrival to departure. Shared his local knowledge of the food and drinks, which we enjoyed, to booking a table for us at an excellent restaurant he recommended. I would definitely return.

I was on the top floor and there were no lifts. Parking is 150m away, although free, maybe no availability depending on how busy the area is..

Friendly, welcoming staff, excellent location in the middle of Saint Gervais with the Parking couvert a short walk away and handy for the Bettex telecabine. Our room was small but fine, with a large balcony - great views of the town and mountains behind.