The hotel staff is incredibly friendly and helpful. One of us became very sick, and the staff went above and beyond to assist us. They called a doctor for us, explained our situation, and acted as an interpreter between us and the doctor. They also called the room to check on the person who was ill and continued to ask about their well-being for the rest of our stay. We booked a room with a balcony, and we were extremely satisfied. The room was spacious and clean. The beds are comfortable. I can't remember the last time I slept so well in a hotel bed. The view from the room is stunning! We fell in love with it. Guests can help themselves to mini croissants and hot drinks from the coffee machine in the dining area. The hot chocolate became my favorite. Free of charge. The hotel is located in the heart of the city, and it is within walking distance of tourist attractions. There are also many restaurants and cafés nearby."

Everything was perfect.

The staff was wonderful. Sitting and having coffee after a walk overlooking the port in the breakfast room. Location by the water and activities. Loved my room and big door/window. Staff wonderful! Level of cleanliness high. Took me in early! So kind!

My heater kept shutting by itself and couldnt manage from my room to turn back on and had to call reception a few times. They were always responsive and helpful and wonderful! The snack bar free coffee was lovely and much appreciated between 11 and 10:30pm.

It’s so good that we already stayed a total of 6 times over the last 3 months. As a crew of 3 very frequent business travelers, we really like this hotel. The staff is very friendly but most importantly understands our needs. They are always willing to be flexible when it comes with last minute bookings or late checkouts, since we have to change uniforms sometimes this is very welcome. One time, one of our members left behind a hair straightener. Before she even noticed, a day later we received an email with the notification from the hotel. 2 weeks later we returned to the hotel and collected the device. Here they scored big points! It’s their way of putting effort that brings them to the next level. The location is amazing, there is a 3rd party parking garage close by (30m). Business, holiday, everything is suitable here.

The property of the hotel was very nice and always clean and smelled amazing when you walked in! The staff were amazing and really friendly and helped us fix one of the lamps that had stopped working in the middle of the night. The room was clean and fresh. The location of the hotel is amazing right at the end of the promenade of Alicante which made it super easy to get around on foot for restaurants and bars and the beach and transport.

Not so much about the property but I think the hotels in Alicante in general don’t have balconies to sit out in to enjoy the views or the last of the sunset or sunrise, which would have been a massive plus point for the location of this hotel! I also thought the price for just 4 nights was a bit expensive as we only got the room and there was no views just the back of the hotel. With the price alone this is the only thing about the property I could give feedback on.

We were on the 2nd floor with partial sea view! 2 little balconies, very comfortable bed. Very central location. Public parking was behind the building, €16 per day (quite busy and some floors had very low roof). The hotel was fancy! Nice decor and friendly staff. They charge deposit (10 or 15%) but pay back when you check out. Big bathroom (and great water pressure in the shower!), but the room was for guests with disabilities and there was no glass (so whenever we took a shower, the whole bathroom floor was wet). We didn't ask for that room.

Fabulous staff throughout the hotel. Excellent room with an incredibly comfortable bed. Lovely toiletries included too Plenty of variety at breakfast with a good choice of cooked egg options. Plenty of excellent coffee too Mezzanine area was very comfortable for whiling away a few lazy hours The location was fantastic. Very close to the marina cafes, right on the esplanade and close to so many excellent restaurants

Lack of restaurant for the evening was a disappointment but we were notified in advance and the hotel is so well situated there were plenty of excellent options close-by

This hotel is a little gem. Beautifully renovated in an Art Deco style. Great decor. Everything comfortable. Lovely staff.

Unfortunately there are a lot of building works going on in front of the hotel with work starting early in the morning. It wouldn’t stop us returning because hopefully by next year it will be finished. We also had an issue one night when we were asleep, all the lights in the room turned on which was a bit unnerving. We couldn’t switch them off but obviously someone sorted it because after 20mins they went off again.

Great location. Luxury modern interior. Room was very well equipped and had great views of both the marina and the castle. The huge bed was incredibly comfortable and blackout shutters and curtains were very effective. I slept better than at home! Staff were really helpful, I went for an amazing massage locally following a recommendation from the lovely lady on reception.

This is a minor niggle of mine, but the minibar fridge wasn’t cold so I couldn’t store fresh milk for my cups of tea. I did mention this at reception, but it wasn’t fixed during my stay.

The accomodation was really clean and the stuff reakky friendly without making it awkward. The room was perfect as well the vieuw. I wasn’t aware of the fact that I apparently booked the room without breakfast. That makes me think the price is a bit on the high site of you only pay this amount for the room. But overall very pleasant and a happy couple over here!

I wasn’t aware of the fact that I apparently booked the room without breakfast. That makes me think the price is a bit on the high site of you only pay this amount for the room. I think it was my own fault somehow but normally i’m very aware of booking a room with the breakfast. But that wasn’t something what makes me think never come back anymore.

Very clean room which was serviced every day to a good standard. Can't fault the cleanliness of the whole hotel, really good. Staff are friendly and helpful. Location is great to explore the city. The air con in the room was good and the location is central but without restaurants below so it's still relatively quiet at night to sleep. The room had a coffee machine, robes, fresh towels every day and a small balcony.

Good hotel, only let down by the lack of bar/common areas and lack of pool (which obviousiv we knew before booking). There is a strange mezzanine lounge area but this has no bar and felt a little like an airport waiting area rather than somewhere you would want to sit and relax. We stayed 4 nights and not once did we see anyone use this space. Only downside to the room was the need to constantly take empty water jars down to reception to get them refilled. A more generous system could be put in place where you are given more than 1 water jar and you can get a replacement without exchanging the empty jar.