Hotel is clean and breakfast is very good and complete. The room was comfortable and the location is super, since very close to the main road (Nanjing road) and the Bund Sightseing, not far from the Metro, just few minutes walking...

Quite hard to communicate with staff due to their poor english.

Good localization, very close to The Bund and East Nanjing Road, and 15 min walk to Old Town. The hotel offers free laundry service that was very helpful to us, traveling with a baby and a toddler.

Staff couldn’t speak any English, but they managed to make it work with a digital translator. Breakfast with not much “Western options”.

Large, clean, comfortable and modern room. Modern bathroom design but the toilet bowl flush pressure can be stronger. Breakfast buffet was superb with a lot of variety and some dishes were different everyday so you never get bored of it. There is a free laundry service 24/7. Love the smart room function and the robot can deliver meals to you..very refreshing and high tech! Staffs are very warm and attentive. Beverage are served when you are sitting at the lobby.

The balcony didn’t look like the picture… it’s not really a balcony. There are people smoking indoor at the lobby or in the room sometimes. We experienced a black out in the midnight due to smoke and heard the fire alarm rang twice for a long time… I could smell cigarette in my room on some nights…. but the staffs are very warm and friendly to address these issues. We were given a free gift after the black out incident.

The room was big, well renovated and clean with spacious shower. They had both Chinese and European sockets along with USB ports which was convenient. Complimentary beverages and biscuits on the first day was also a nice touch. The breakfast was amazing, plenty of choices both Asian and continental, with hot dishes varying every day and a egg/wonton/noodle station where they cook it for you on the spot. Free laundry service and very friendly staff. We got a room on the ground floor on day one due to availability but they kindly offered us to change to a higher one later on, which we declined because our room was perfectly fine. There is a convenience store down the street and plenty of good restaurants nearby. 3 minutes walk from the Bund. Loved the cute pink teddy in the lobby.

We found it a bit strange that the sink was not situated in a separate room but in the corridor as soon as you enter. The ground floor rooms don’t have a particularly good view and get limited sunlight. Breakfast can be quite busy and it was sometimes hard to find free tables. 10min walk is required to the closest metro station. But overall we would still come back as we had a really pleasant stay and no major inconveniences.

Excellent location. Good breakfast. Laundry facilities.

The treadmill in the gym is a cheaper model, and the belt appears to be slipping when used. There is only one treadmill.

Very nice hotel near the bund. I like all the staff, they are very friendly, helpful, efficient service. Will come back and stay there again.

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Very close to the bund and Nanjing Road. The staff are so friendly and professional. There is even staff helps to do the laundry. Highly recommended!

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Staff were helpful and friendly. Breakfast food was good. Location was ok, can walk to bund and Nanjing walking street. Some restaurants were just round the corner. Room was spacious. It is within walking distance from Nanjing East Road Station Exit 7. Love the laundry service. Hotel is quite new and modern design.

Location - it is within walking distance from Nanjing East Metro Station Exit 7, but Exit 7 only has escalator going up, not going down! So, if you plan to go to airport by metro, it is better to go exit 2 which has escalator to go down. But walking to Exit 2 is quite far. Otherwise, choose an accommodation close to Exit2. Besides, the hotel wifi was horrible, half of the time not working. Situated at the back of the main street.

Stunning breakfast, nice location

Staff did not speak english. Could definitely be a disadvantage, but this was a charming experience, and the staff were amazing, taking advantage of several tools to make us understand each other

The location is accessable to the Bund and Nanjing Street. The room with balcony

The bed should be in King size instead of Queen size of smaller version to accommodate big size guests