it is centrally located in Tangier. I got an upgrade when I arrived which was extremely welcomed

they labeled this as a 5 star hotel but they do indeed have the facilities for it but requires the high level service that is the epitome of being a 5 star hotel. The concierge is the worst. they are rarely helpful with friends of guests that are arriving. they are extra nosy with everything. also, the housekeeping in my floor has opened my door twice without knocking or introducing themselves.

The staff were very welcoming and friendly. The pool was lovely. The whole hotel was very clean. The location was excellent and I enjoyed using the gym at the El Minzah hotel. I enjoyed having no loud music at the poolside, silence allows people to relax and have conversation or read a book.

Sadly I was woken up each morning at 3am and 5am by the noise of staff setting up the courtyard for breakfast. At 1am someone dropped cutlery on the ground. The main restaurant I felt was also overpriced. The food was delicious. The shower in the bathroom is also very narrow, a large person would have more difficulty in using it as there’s not much room to move arms around when washing hair.

Location and the vibe of the hotel. Overall, this hotel takes you back to the 1930s thru 1950s when Tangier was an international city. The proximity of the hotel to many interesting spots of the city allow you to explore by foot the city.

Terrace should be used for a cafe. Right now it is this missed opportunity with a gorgeous view of the city. Also, the music in the restaurant and garden is boring and repetitive.

This hotel is in the best location! It's easily walkable to the main plaza and the old Kasbah. The petit taxis seem to all know it very well by just the name. We really loved the staff for the most part. The older gentleman checking us in at the front desk very grouchy and unpleasant but other than him, everyone was so amazing. From our housekeepers to the hotel porters to everyone who served us at breakfast, they were all so kind and approachable! Everyone seemed very fluent in English, French and Spanish. The pool is fantastic, I don't think you can get such great amenities anywhere else and still be so close to the centre. The view of the Atlantic ocean from the terraces is very lovely and on a really clear day you could probably see Spain. They had of course their own restaurant and bars but we did not use these amenities and cannot comment on them. They looked very pretty. Our room was divine. The windows opened out to a terrace which was beautiful. The bed was very large, and the seating area too. Comes with a fridge and a kettle for tea/coffee. Fantastic breakfast. Freshly made mssemen and a great selection of fruits every morning. Lots of protein as well such as eggs and sausages, harira soup, different cheeses. I literally had 3 plates every morning: one for sweet like mssemen with honey, cereals, etc; another for savoury things and lastly a big plate of fruits. We felt very spoiled for breakfast.

We found a cockroach in our bathroom, so that was unpleasant. But we just put our brave faces on and got rid of it. Not enough to ruin our stay. We often opened our windows so it could have come from the outside.

The room was old-school but spacious and comfortable. I enjoyed the view, staff was great too. Good location near Grand Socco. There are some really good and affordable restaurants in walking distance.

Just a few minor things to improve: like many said before, the coffee machine is crap and not 5-star level. The hotel should purchase a real coffee machine. I also found it interesting that my soap got changed every day (what a waste) but not the toilet paper.

Location location location... and the character of the hotel

Terrace on top floor should be leveraged. Music repetitive and boring

The hotel is lovely. This is my 3rd or 4th time staying there. It’s in a great position for walking to the Kasbah and medina, and opposite the English church, which is definitely worth a visit. Great views from the terrace. Mohammed showed us the room where Matisse stayed in 1912 and painted his famous picture of the English Church through the window. It still has the original telephone, furniture and light fittings.

Difficult to access a plug to charge a mobile phone. Mattress a little on the firm side but I slept well nonetheless

This was a last minute booking, as we had not originally planned to visit Tangier. We chose Villa de France on the basis of online reviews, and especially its location. Our welcome by the young woman receptionist, and the young doorman was flawless, and we were very pleased to receive a room upgrade. Our room was airy and spacious, Matisse motifs in the decor and furnishings (reflecting a famous former resident) were much appreciated (my wife is an artist). The only disappointment was that the finishes to woodwork in the room were "tired" and could do with some future tlc. Staying two nights, we decided to dine inhouse on our first night. Service in the bar for pre-dinner drinks was a bit hit and miss, and explanation as to what the dining options were had to be sought rather than being proffered. The dining room was as one would expect for a hotel with this pedigree and reputation, and the service was attentive and professional without being effusive. The menu was not too extensive and there were chef's recommendations. We were both very pleased with our entrees, but saddened that both main courses lacked a certain amount of culinary flair, as well as being under-seasoned. Breakfasts on both mornings were well presented and varied.

Although we understand and respect the cultural attitudes towards animals in general, and cats in particular; we were disappointed that on both nights there was a wailing cat on our room's corridor, and at times outside our door.

The location, building and grounds were wonderful! Staff was very friendly!

Our room overlooked a wall and roof area that was full of broken furniture. This should be cleaned up! Our window had a shutter missing, the sink was blocked up, and the refrigerator didn’t work. We reported both but nothing was done. We had to brush our teeth in the bathtub!

Beautiful old style hotel in an excellent location. An impressive building with very friendly and helpful staff throughout. Our room was big and bright and very clean and comfortable. The bar was open until midnight serving a good selection of drinks. Beautiful gardens.

The bathroom door kept getting stuck and the door handle was loose and kept falling off. The toilet cistern flash kept getting stuck