Everything! Free shuttle into town day and night. Staff were so friendly and helpful. Nothing was a problem for them. The villa was awesome! Three bedrooms and three bathrooms plus extra guest toilet downstairs. Spacious and relaxing. Top quality linen. Lots of bathroom products supplied - even bath salts. Top views of the beach. Spacious grassy area. Top notch inclusions in the villa. Huge pillows. Balcony on top level overlooking pool and beach. Free shuttle into old town during the day and evening. One of the best breakfast buffets Ive ever experienced. Loved the private pool at the villa. Beach is out the front with a lifeguard on duty from 6-6. Full bar/food service provided at the beach area. The highlight of our stay was the bbq party dinner at the villa. Cannot recommend enough. The details the staff went to was incredible. Everything went so well. The food was amazing and service exceptional. ⭐️⭐️⭐️⭐️⭐️

Better supplies in the kitchen would be helpful. But management told me they are planning to fit out the kitchens in the future so that will be good. The beach/sand was not very clean. Too choppy during our stay to swim in anyway. But could be improved if the rubbish was removed. Not visible from the villa/resort - only when you go for a walk down to the beach.

Impeccable service! Honestly very pampered by the incredible hospitality by the alert staff who remember and ask about the things you tell them :) The villa was spacious and clean, it was so relaxing just to sit by the private pool. Buffet breakfast spread was incredible too. Amazed that they had gluten-free options and rye bread at this little corner of the world. We will be back! 😁

Not enough dustbins, a phone in the villa’s hall (we couldn’t hear the phone ring because we blasted the TV too loud 🤣) and a full length mirror wld be helpful!

Staff were excellent, friendly and keen to assist. Breakfast had a good variety but some items not hot (was slow turnover as restaurant not busy), made to order items excellent. Villa large and well air conditioned. Some wear showing in places but don’t affect our enjoyment of the villa. Mini mart & massage place across the street excellent for snacks and a cheap massage.

Renaissance is a bit isolated but we actually liked that, cheap grab into old town a good option for dinner.

The service was overall exceptional. The spa was awesome - great massage and facility. Breakfast had a good variety.

I stayed in a 3 bedroom villa. The cleanliness can be improved, especially the paint on the walls.

I stayed in a 3 bed apartment with private pool. It was a beautiful with a stunning outlook. The hotel is lovely and all the staff are generous and accommodating. The actual room was appointed with more than we needed, and good quality inclusions. We has a pool but also visited the amazing main pool,its huge!

At the time we travelled the hotel did not offer any of the advertised entertainment, like evening rituals at the bar or sports/games. As a hotel that's out of town this makes a difference as we'd have liked to spend more time at the hotel for the day but it was a bit boring.

The only downside was the location, it is a little 'remote' and then in the off-season, they close a restaurant and other facilities so you are captive in a minimalistic space. But the old town is a mere Grab away so super-easy to go explore. The food in the resto was seriously delicious (try the Pho). The staff were just wonderful and our room was wow, overlooking the sea from the bath was iconic. Amazing value for money for such a beautiful hotel. We'll absolutely be going back. It was an under-cool space.

A tad remote. Nowhere to walk to for a drink on the beach and such, plus there is no beach at the resort. But again it is a quick Grab away and hey presto you're in the old town and on the river. It's super easy to transport back and forth, so again IU call out the remoteness is really not an issue at all. There's even a seafood restaurant 'arcade' just up the road which has seafood galore: spoilt for choice in fact. Just ask for Silk Restaurant where the do the weddings and take you pick of resto.

Rooms were very comfortable and staff helpful. The pool is enormous and gym is very good also. Breakfast was excellent.

A few things could have done with a mild refresh, we had dinner twice in the hotel- there was a very broad choice bit on one occasion we had to wait for a bit- that said, our bill was discounted for this without my complaining; we weren’t in a particular rush so this was nice. The hotel is a bit out of town and the area seems to have seen better days- there are a few abandoned hotels adjacent.

Everything about this property was exceptional. Staff behave very professionally and kind and courteous to guests. The swimming pool is enormous and unlike many resorts in Hoi An thankfully it is not overly hot and refreshing when swimming. The aesthetics are so calm and relaxing. The gardens are well manicured and the beach makes a beautiful back drop. We were celebrating our wedding anniversary and we’re pleasantly surprised with a lovely decorated room. Our room was amazing in a 1 bedroom suite. The view was breathtaking. The chef was on hand every morning to ensure the food was well stocked and that guests were happy and satisfied. Breakfast is amazing and a speciality coffee makes it extra good. The hotel is genuinely 5 star unlike some that are rated incorrectly. I look forward to returning here again some day

Nothing to complain about

We stayed in a 3 bedroom villa with a private pool and the villa is simply fabulous.The housekeeping and the reception staff are very friendly and helpful.The place itself is besides the beach and our overall experience was great.We enjoyed the private pool and we recommend this to everyone. The only thing which we felt was that as vegans we did not get much in the breakfast menu and the staff at the coffee shop were generally cold and unhelpful. ( And it is for this reason we rated this property as a 9 as against a full 10 on 10)

As mentioned above the restaurant staff were far from welcoming and as vegans and vegetarians we did not have much to eat at breakfast. If the hotel is keen to establish itself as a destination for a vegan traveler then hopefully they will look into this .

Celebrating my 60th birthday at this resort for a week was outstanding . We had two 3 bedroom villas and 6 hotel rooms and it was fantastic exactly like the photos on booking.com . We booked a dinner in front of our villa for 23 people, the set up for this dinner was amazing they went above and beyond for my birthday dinner . The restaurant Manager Hue Nguyen was great nothing was to much trouble, from setting breakfast tables to dinner time and snacks with drinks in-inbetween it was all done professionally and quick . We also had my partners birthday dinner by the pool mixed Vietnamese street food absolutely fantastic with great service and all happy staff. Over the week we meet some great staff but I must say Vladislav Dronov (Director of food and beverage) was one of the best staff member at this Resort nothing was to much trouble and he was always on hand to make sure everything was great on in order he was amazing . The breakfast at this resort was outstanding so much to choose from with egg station and Bun me station and Pho every morning would recommend this hotel and will stay again . so much fruit to eat and all fresh and fantastic.

nothing It was fantastic