Location is easily to reach by coach from Tokyo Station as the Hotel is only 6/7 minutes walk from Fuji-Q Highland coach/bus station. ( Dont go by train, it's 30 min difficult route to find & walk from the Fuji -Q TRAIN station.) Japan Bus Online has tickets costing a bit over ¥2000 one way. The Hotel is 20 min walk from the free to visit Fujisan World Heritage Center, and brilliant views on Mt Fuji are only a few minutes away from the hotel possible, as the hotel is surrounded by tall trees. There is an onzen to be used privatly & for free at the main building. Despite the hotel being close to the fun park it is very tranquile. A Don Quichote Supermarket is just down the road. The hotel has guest rooms in the main building as well as chalet appartments next to the main building.

The traditional futon mats on the tatami floor in the chalet are still a but hard on female hips. Breakfast is very simple and Western. A bit cereal, milk, tea/coffee, juice, yoghurt, filled sandwiches, boiled eggs, butter, jam, croissants. Not a lot savoury optuons or low carb. There are kitchens in the chalets, but only the fridge was usable. There was a kind of Japanese hot water kettle/dispenser we didn't use.

Such a lovely, underrated pleasant hotel. There are two onsens to use with the help of a reservation system, when we stayed we could easily reserve them last minute. The rooms are spacious, clean and well equipped. People leave their shoes at the entrance, slippers and a kimonostyle bathrobe are waiting for you. It is possible to rent bikes, even electric bikes. Though the bikes could do with a bith of technical TLC they function well enough to cycle to the lake at the base of mt. Fuji. The staff is helpfull and kind. Breakfast is complementary, rather basic (yoghurts, breads, buns, coffee/thea &juice) but tasty and plentifull. We could only stay for one night, wish we could have stayed for longer!

The location, or more specific, the way to get there The location itself is quite nice but we arrived by train - it is a stern 20 min walk, partly over the main road, past the rollercoasterpark, through a parking lot etc. It feels like you are walking somewhere you're not supposed to, but that is the route. Equally so when arriving past don quichote it feels like you're in a wrong location. Some signs along the road might be helpful ;). Nb. Probably less relevant when travelling by car, the hotel is close to the road and with its own parking lot. Also the bathroomunit was rather small. We liked it, rather funny to get in and out the small door ;).

The staff were incredibly friendly and helpful during our stay. The facilities were very clean and our bungalow had everything we needed. The staff provided a lot of written instructions on how to use various appliances and amenities which was also very thoughtful.

While the staff provided bug spray in the bungalow, as foreigners we weren’t prepared to know what type of insects we’d experience while staying in the bungalow. While this isn’t the responsibility of the staff, it would have been helpful to have a document listing common insects in addition to providing the spray.

We have our small chalet( half of it). With own small bath outside - onsen outdoor, in the small compound. The chalet is clean, Bath room was small - the usual japanese style. Great location - near the theme park. But definitely need own car to get around.

The onsen place over the main building looks a bit old, but still okay to use.

we loved the outdoor onsen/tub! it was honestly the main reason I booked it. we sat in it for at least 2 hours. i booked two rooms for our family. one for myself and my husband. the other for our teenagers. the staff were very welcoming. there’s a multipurpose room with a ping pong table and vending machine-we didn’t spend any time there but I love that it’s an option. my kids also said breakfast was good!

the only negative about our stay was that you can hear everything. a guests alarm started going off at 3:30-4am and kept going off for about an hour. we could hear our neighbors conversations and at one point I giggled at a joke my husband said and our neighbors banged on our wall. And a few minutes later we could hear them laughing and talking. we didn’t mind because we didn’t have plans the next day but if we needed a restful night of sleep we wouldn’t have gotten it that night.

Away from the major busy spots. On sunny day, you get the beautiful Mt Fuji all for yourself. Wonderful location to recharge and enjoy the peaceful Kawaguchiko. The Japanese style room gives you another experience to enjoy the quiet night. The room we chose comes with private outdoor bath. It was definite a wonderful experience to enjoy the bathtub in the cold! Highly recommended for those of you who do not like to get stuck in the crowd.

Probably the accessibility to public transportation. In order to get to the nearest train station, it requires you to walk pass Highland Q theme park which takes you another 10-15 min walk. (and you can easily get lost in the park!)

Highland resort review: convenient location for bus transport drop off, free bus shuttle in front of hotel, and entry into Fuji Q whenever we wanted to. View was spectacular, got to see a clear amount Fuji the morning we were leaving (other days overcast). Breakfast was delicious and getting lunch at the park was a nice bonus. They have these Potato Tornados that were to die for

Original booking closed and got bought out with new management, so didn’t get to stay at this location. Got moved to Highland resort instead, which was still an amazing experience (and probably better for the family) but didn’t have the in nature feel Walking wise from the hotel is a little bit of a hassle, when the park is open getting around is easy, otherwise you have to walk all the way around the park to get to the busier bus station. You’re also by a highway (not overly crowded) but a little unnerving walking by when trying the cross the street towards Mt Fuji

Very nice staff, personal hot tub and cool cottage style room.

Breakfast was very weak, coffee machines barely worked and there wasn't enough food for six people in total. There wasn't much to choose from. I know it's complementary but it leaves a bad taste even if its free. Also the location is pretty bad as the entire city is pretty much designed for travelling by car and the hotel is really far from the train station.

We had a wonderful stay here! The location is serene, there is a path to a forested area nearby for a nice morning walk. At the reception, Jez & his colleague were very helpful to assist us & giving recommendations to get around. Breakfast - simple but was delicious, cereals, sandwiches, eggs, yogurt etc.. There are several restaurants, 7-Eleven and a big Don Don Donki just down the road.

Accessibility can be alittle challenging with big luggages. Thankfully we travelled light. : ) It is worth taking a cab from Kawaguchiko to Bself Fuji Onsen Villa - 1,800yen.

It was lovely and peaceful. Very clean. We hired bikes, which was great fun, everyone loved this, rode a shrine in town and start of Mount Fuji trail. We were close to Fuji-Q where we took the kids and caught bus. We also did some washing and they had playing cards we used while we waited, then they offered to finish while we went riding. Very nice staff.

As there was 5 of us, we couldn't fit in a room with private outdoor, would have been lovely if we could have.